Holiday Inn Express & Suites Florence

I mean, if you’re in need for a hotel in Florence, AZ you don’t have many options. Luckily this place is well kept and clean.

We came here for a wedding and had a fabulous time. The room was clean and spacious, a big bathroom and pretty noise resistant to your neighbor. They had shuttles to the venue, which was really nice so you disnt have to worry about driving. Then the surrounding ares were close and concenient, some walkable and others, the drive was short and sweet. They had a nice sized pool as well and jacuzzi they were awesome to enjoy during the day and at night, and the breakfast wasnt bad either, nice variety.

This is a fairly new property that is primarily used for wedding venue guests from a nearby winery.
The room was mostly forgettable, but everything was clean and the décor is crisp and not overstated.
I’m mostly grateful that my reservation, booked with points, was taken care of smoothly and with no hiccups. A solid choice in a small town.

Surprise comfort, quiet and service in small town very off the usual track. All front desk staff very helpful. Amenities abound from free drinks to all kinds of toiletries. If you are in that area this is the place to stay and at a great price too.

Did not have a great experience. Slow internet, and they messed up my checkout date. Went to extend our stay by an additional day but was informed they were completely booked. Ended up having to find another hotel.

We would highly recommend this hotel. Service is excellent & staff is outstanding. We were here for a wedding at the Windmill Winery & the hotel provided non stop shuttle service throughout the day & evening each time with a smile. In addition the hotel made a visit to the after party to make sure we having fun & were content; he went above & beyond.

This is the only hotel close to the Windmill Winery so we had no choice, but it wasn’t that bad. They do not block/​reserve rooms for a wedding so you either reserve a number of rooms on your credit card or have your guests book as early as they realize they are attending the wedding. If your wedding reserves more than 10 rooms, the bride and groom gets a complimentary night the night of the wedding, which is a great perk.
Guests also receive a discounted nightly rate and free shuttle to and from Windmill Winery on the wedding night. Free breakfast, but try to get there early because your party will not be the only party booked at the hotel so you may experience lines and a lack of food! The morning after my wedding, there was no eggs and I was not happy. I tried going back a few times and there was always a line.
The rooms are clean, but front desk is not the friendliest. When guests were checking in, they did not have rooms available and it was past 3pm! There is a quiet policy after 10p and guests don’t really abide the rules nor does management work on enforcing them. I was exhausted and at midnight, a room two doors down didn’t stop partying. It was pretty tough to fall asleep with the noise because the walls are pretty thin.
The gym is pretty small and the elevators are noisy, but the beds were comfortable.

Traveling with friends & stopped here for an overnight stay as it’s near I-​95. Had rooms on the third floor. Room is big & king bed was comfortable. Nice large flat screen tv. Short stay was comfortable. Decent complimentary breakfast available.

Incredible rooms, great service and a wonderful breakfast included in the room price.
The pool was a little small but I still enjoyed it. I really liked the back patio and outdoor seating that sort of spilled out from the breakfast area. Even in early March the temperatures are much warmer than I’m accustomed to so it was nice to sit outside for breakfast and enjoy it.
Parking was plentiful and the hotel was super easy to find. I was staying there for a wedding and they were very accommodating. Their shuttle transported all the guests to and from The Windmill until all the guests were back at the hotel.

Excellent and friendly staff. The FREE breakfast service was a lot more than I was expecting. I stayed for 1 month and was completely satisfied with the experience. I did put in quite a bit of time in the hot tub

They STILL have bed bugs! Family stayed here last weekend for a local wedding and got chewed up. Initially the front desk wasn’t helpful either. Beware!

We were in town for a wedding. We were very pleasantly surprised. Our room was very clean and spacious. The front desk staff were very pleasNt even thought they were busy with many guests checking in. I brought along my favorite pillow and unfortunately left it behind when we checked out. The manager Damon was nice enough to take it to the post office personally to send it back to me. He went above and beyond the call of duty!

This hotel is delightful.
Clean rooms, fast friendly service, and a nice pool.
Less than two miles away is the Windmill Winery, a bridal venue.
Two miles in the opposite direction is the Arizona State Prison complex.
And less than a mile away is the Old Pueblo restaurant where you’ll find some of the best handmade flour tortillas anywhere, including Carolina’s in Phoenix.
Unless you’re going to a wedding, visiting a societal ass-​wart (family member) in prison, or are sick of Carolina’s, there’s no reason to come to Florence.
But if you do, this is the place to stay. Mainly, because there is no other place to stay.
HIE has a complimentary breakfast that will satisfy the budding diabetic with its cinnamon rolls, pancakes and muffins. The eggs are in the shape of a taco and are presented in a rack, standing upright. Really weird, that was a new one.
Also featured yogurt, fresh fruit, and all types of beverages.
All in all, this is a pretty nice place.
The bed was harder than a honeymoon schlong.

Project Highway is on the road a LOT, and we come across a wide variety of people and hotels. This Holiday Inn Express and it’s employees are seriously just plain awesome.
The rooms were immaculate, the breakfast bar inviting and tasty (loved the pancake machine, lol), and even the grounds were above average. The beds were exceptionally comfortable (loved the choice of «firm» or «soft» pillows and the extra down blanket), and THERE WERE NO BUGS!
The general manager Damon takes great pride in not only his hotel, but the town and made us feel ever so welcome. The night manager, Tanya… there are no words. Within minutes of visiting with her, it was like finding a long-​lost friend. We kept each other laughing for at least half-​an-​hour, and over the course of our 3-​day stay, she remembered our names every time she saw us; even with a full house.
When in Florence, staying here is a MUST. The local attractions are great: visit the Windmill Winery, it’s amazing, and for unusual gifts/​souvenirs, go to the Prison Outlet. Florence is a prison town, and the Prison Outlet is a little store (closed Sun and Mon) that sells the most creative things made by inmates. If you need ANY info on what is going on in town or where to go, ask Damon. He has the inside track on everything worth anything in Florence and is eager to share. Nothing but great things to say about Florence in general and this Holiday Inn Express in particular!

The breakfast and service during breakfast was great. They had a good variety. The pool area was really inviting.
Down side, there was no maid service for 5 days. I had to change out towels and empty the trash myself.
Overheard the maids say that it was the weekend and they do not have to clean on the weekends.
I did express my concerns to the manager and she said she had three other complaints the day I checked out. She was going to talk to the maids.
In general, the facility was nice.

This hotel is really the only option for lodging in Florence. On the positive side the hotel did provide a shuttle to the ceremony site and there was coffee in the lobby which you needed due to the long check in process. You would think the management would have provided more staff knowing the number of guests arriving. I do have to compliment the staff on duty who remained pleasant as guests became more and more frustrated with the lengthy wait to check in. On the negative side, I realized that I left a blouse in the room after checking out. I called within hours and was told that I must be mistaken that no blouse was left in the room. I KNOW I left the blouse in the closet. I realize it was my error but the implication that I was trying to somehow scam them was offensive. I hope who is ever wearing my favorite blouse will enjoy it.

Fortunately, we did not have any sort of bugs in our room. Except for a stain that seemed to be an old one on the carpet, our room was very clean. The room was pretty spacious, it included a sitting area, a good size fridge and a microwave. We were in town for a wedding and I think this is pretty much your only choice for accommodations in Florence. The continental breakfast is decent. Overall, it’s clean, quiet and comfy!

They have bed bugs. See the pictures. Gross.

We were traveling home from a funeral in Alabama and when booked online this hotel came up as pet-​friendly. Word to the wise it is not pet friendly, however, the hotel clerk allowed us to stay there when I offered to pay $ 100.00 for the cleaning of the carpeting in the room from our pets for the one night. I wouldn’t under normal circumstances have done that but it was late, we had just driven 8 hours after a very sad event, and needed to rest. Although the room reservation stated we had pets and a disability requesting a 1^st floor or low floor, we ended up on the 3^rd floor near the elevator, ice machines, and vending area. A room door that you could hear everything through and I mean everything allowed the pets to bark at every noise that didn’t allow for a restful night. The room rate was high compared to other places we had just stayed at for this travel which were suites in the true sense of the word. The property itself is set back from the interstate and other hotels/​motels. The grounds appeared well kept from what one could see in the early evening. The elevator sounded as though it was on its last legs each time we took it. The lobby are was clean as was the room we were in. Will not return for we travel with our pets and a place that won’t normally accept them is not for us.

Very nice, very clean, with lovely amenities and friendly staff. Were able to get a free crib, get our questions answered quickly and promptly. Appreciated the small details like the courtesy coffee station and sink for water in the front lobby (which was a nice lobby), cozy internet room, gym, and clean hot tub. (Pool was ICE cold though — WAY too cold to swim yikes!) Overall really nice place to stay in this grungy weird prison town! (We were there for a wedding at the Windmill Winery — which was utterly incredible. See my review for the Winery!) If I’m ever back in Florence (for a wedding, or a conjugal visit) — I’ll stay at this nice clean professional space.
PS — thrilled about the free Wi-​Fi.