Florence Carpet & Tile Inc

We purchased granite from Florence Carpet and Tile to update our kitchen recently. Their selection was great, and we chose our slab from one of the many that they had in stock. The delivery and installation was on-​time and done right the first time. The granite looks great in our kitchen and the price was reasonable. It may not be as pretentious as other local stores, but we like the relaxed welcoming atmosphere and service we received. This was not our first experience with FC&T. A few years ago we purchased a spec house that was under construction. The contractor sent us to FC&T to select our countertops and carpeting. We met Van at the store (he is still there) and he helped us with our selections and then went to the house to do measurements. At the last minute, we decided we wanted a stair runner, which was not part of the original order. We were moving in mid December, and were hosting our extended family for Christmas. They got the carpeting in, and sent the installer out on the afternoon of Christmas Eve to get the runner installed in time. Excellent customer service.

Remember, don’t buy a rug from these people. The owner was rude and refused to let us buy another rug at retail when we found two places in the rug that was unraveling. The rug cost us about $ 1800. Also, the Karastan executive that we called was a jerk. They said they could cut off the area – cut it off! They said that the unravelling was caused by a vacuum cleaner! It was underneath the rug, and vacuuming doesn’t touch that area!