Bob’s Service Center

My car wouldn’t start one morning. Assuming it was bad battery, after a jump start I took it to Autozone and had them diagnose the problem. The battery was fine, it was the alternator that needed to be replaced. The part estimate for an alternator for a 2001 Nissan Maxima was $ 149.00. The part came with a life time warranty.
I took the car to Bob’s Service Center along with the printout of the diagnosis.
When I picked up m car, Bob charged me 90.00 for a «diagnostic» fee, even thought I told him what was wrong with it, what I wanted fixed and gave him the printout that Auto Zone gave me. RIP OFF BOB.
Then BOB charged me $ 250.00 for the alternator. When I asked what brand it was, it was the Duralast brand that Auto Zone sells. He marked it up $ 100 bucks and he gets a commercial discount from Auto Zone on top of that. Since I didn’t purchase the alternator from Auto Zone, I don’t have a lifetime warranty on anything. Bob does. So, if it goes bad, then you have to have it repaired at Bob’s.
Finally, Bob put the old belt back on even thought it should have been replaced.
I would not let Bob work on a bicycle yet alone a car. Bob is not ethical and honest. Bob takes advantage of people from out of town.

Trust is a necessary quality when looking for a good repair shop, and it’s something Bob’s Service has in abundance. I’ve taken my car to Bob’s for everything from routine maintenance to major engine repairs, and have never once left dissatisfied. They’ve taken the time to walk me through the mechanical details when I have questions, have sent someone to me to check out a possible issue, and are happy to offer advice on a a wide variety of car-​related topics. Hands down, cannot recommend them enough!

Bob’s Service Center treats us like family. Everyone that I have recommended to Bob’s come back and tell me how refreshing it is to deal with someone that is honest. I trust Bob’s to service all my cars.