Pizza took too long as order was forgotten. Overcharged for salad bar with meal. Pizza was not fully cooked. Service was terrible. They were not busy. I will not eat here again.
Brianna H.
Classificação do local: 1 Mount Vernon, IL
Flora Pizza Hut used to be an ok place to eat when I was a kid. Not anymore. I went there tonight with my family and it was one of the worst experiences I’ve ever had at a restaurant. Upon entering the building, we were greeted by a smell that was like a mixture of metal and vomit. Half the tables were covered with dirty dishes, and the«clean» one we sat at was sticky. Most of the workers were standing around doing nothing. And I know that this is a bit harsh and superficial, but their grooming habits left much to be desired. They did not appear to care how they represented the Pizza Hut franchise. When it was time to order I asked for a large cheese pizza with a quarter pepperoni(my boyfriend eats way more than me and we do this regularly). Our waitress said they could for sure do half pepperoni but not a quarter(because apparently this is hard math or something). She then left our table without writing down our large order(I guess she filled it by memory?) and we waited an hour with no interaction. Finally, after some frustration and with a rude response, burnt cheese sticks were brought out to us. I asked for plates and was told she would have to «wash some or grab some paper plates». TMI dude. That’s when we left, before our food was even brought to us. My mom was really polite about it, but maybe shouldn’t have been. We won’t be eating there again.