This should be a warning to anyone who does business with Office Depot. I had stopped by Office Max to purchase some ink refills. Discovering that the store had closed down, I walked over to Office Depot. After some looking around, I found the ink refills I was looking for but they were double the price that they’re selling on Amazon for so I decided to leave the store. Keep in mind the context of my visit. I walked in, carrying a tote bag that had some pants that I had purchased from Target, just across the street, along with a package that was sealed up that I was preparing to ship out through USPS. The security alarm did not go off when I walked into their store but it did when I left the store. Making my way halfway across their parking lot, two of their employees stopped me and asked me if I took something from their store without paying for it. This was a politically correct way of accusing me of shoplifting from their store. I found the question not too offensive but it took me aback. So, I told them I had not taken anything from their store and offered to let them search the tote bag I was carrying. They refused to search my bag. Hey, I offered to let them and I was nice about it. But, they declined and kept asking me the same question, over and over again, «did you take anything from our store without paying for it». After the tenth time of hearing the same question repeated, I grew quickly annoyed. They returned to the store and I went about my business. That’s when I decided to contact their corporate customer service. It was bad enough that the store employees were very offensive to me and I was assured by their customer service department that this matter would be looked into. Not only did their customer service department forward my complaint to the wrong store, the wrong person and the wrong district but their responses were few and far between. While I’m sure that stores have problems with shoplifters, this could have been avoided simply by their employees searching the tote bag I was carrying and the fact over how their customer service department handled this incident, major fail on Office Depot for handling customer service problems.
Lisa S.
Classificação do local: 4 Detroit, MI
Office Depot prints things! Did y’all know this? A little unbeknownst fact to me until I assumed one of my maid of honor duties and took on the task of printing invitations. After getting local printing prices, a friend of my mom’s suggested checking out Office Depot(not Office Max, or Staples, mind you: they do not print(most) things, and definitely don’t print wedding invite kits) to compare costs. Obviously, you don’t have a lot of choice with regard to color, and they aren’t in the business of fancy-pants raised ink with glitter and sparkles, but if all you are looking for is simple black, I’d highly recommend this print center in the corner of Office Depot. We bought our 3 boxes of invitations at Michael’s, and, after a few minutes of typing up the text and choosing just the right scripty font, I made PDFs of all the documents and dropped off everything here. They have a sign in the back that reads«drop off before 2pm and you’ll get same day — or it’s free!». I’m not sure how true that is, because our pickup time was pushed back to the next day and we still paid for our order. However, we were able to use a 25% coupon from Sunday’s paper, making the grand total for 90 invitation cards, 90RSVP cards and 90 info cards a whopping $ 15. Not bad at all, and the invites look fantastic.