Kay Jewelers

In most respects, this is a pretty decent jewelry store.
We’ve purchased a lot of fine jewelry from Kay’s. My wedding and engagement rings came from Kay Jewelers, although the engagement ring came from the Courtland Center location. The sales staff at this location always discounts items for us, including watches, rings and bracelets, without even asking, and we’ve received some substantial discounts here. They aren’t the typical hard-​sell salespeople you often find in jewelry stores.
When my wedding and engagement rings needed repair, they honored the warranties on them and had them fixed quickly and very professionally. I was pleased. I once had a very bad experience with Zales when it came to ring repair with a different piece of jewelry, so I was initially hesitant at getting them repaired, but I couldn’t have been more pleased.
Only once did I have an encounter with a not-​so-​friendly salesperson at this location, but once she could tell that I wasn’t pleased and sensed I would probably complain to the manager about it, she changed her attitude and apologized right away.