LuLu’s Consignment

Really a 3.5, am being generous and rounding up!
as a consignor — the policies are very clear. take them or leave them, your choice. I’ve had a few things «donated» that I felt should have made it to the floor, but hey, they spelled it out up front so no complaints from me now. This is a a high traffic store that turns goods — putting stuff in a store with little or no traffic does not make money, (And if your item doesn’t sell, you can pick it back up… just keep track of your dates.). I donate only «perfect» items, ask for advice from the drop off staff before leaving (what might be) questionable items, check the pricing once it hits the sales floor, and pick up anything not sold… and I make decent money doing so. I only wish I could drop off more than 1 tote every 2 weeks!
as a customer — because they are so picky, you will find high end items in great shape. not always super cheap, but get real — it isn’t a thrift store. Big difference. Of particular note are the name brand purses, totes, etc kept under lock and key, (Vera Bradley, Coach, Michael Kors, etc) — great bargains there. I have found some very nice pieces of furniture, and a roller bag (suitcase) with the tags still on it. They are open early evening, which means I can avoid Saturday craziness.
Many good consignment stores don’t accept home goods and furniture, LuLu’s does. As both a consignor and a customer, that works great for me. I can change things out in my home at little to no cost!

I took approximately 20 pairs of nice shoes to LuLu’s for consignment. A few weeks later I stopped by to check my account balance and I was surprised to find less than $ 5.00? When I asked why my account had so little in it I was told that my shoes «weren’t the style LuLu’s sells» and that they were worn… and that they had cat hair on them??? Additionally I was told all but a few pair of my shoes were «given to a charity». Lesson learned… my shoes were the styles being worn by most women… they were in good to excellent condition or I would have never consigned them… and the cat hair issue is a total excuse. I felt ripped off by LuLu’s and will never do business with them again.

I have been a consignor at LULU’s for over four years. At first it was great! Every time I checked my account there was money from my sold items. I donate A LOT of expensive items (Coach, Sperry, High end denim, etc.) and over the past 6 months I have made only $ 20. These expensive items have been quickly «donated». I don’t believe they are being donated. I am not a rookie at consigning. I know some things don’t sell. I know what sells. Brand new impeccable in style and season Coach purse? donated? I don’t believe it. Y’all are cheating people. Or one of your employees is. I have spoken to many others who will no longer consign there for the SAME reasons. NEVER AGAIN unless: they admit the problem, fix it, and pay me back for my items.

Great warm family run business-​Good honest people!

I usually bring my clothing into a store that buys my items outright because it is convenient and quick but this time a friend persuaded me to take them to Lulus. The turn around time is slower because you have to wait for them to sort your items, but the wait was well worth it because I was SHOCKED at how much more money I made. When I went to pick up my money I looked around the store and I found a Tory Burch blouse for only $ 28 those tops normally retail for $ 200 and up! The store is organized by color, size, and type of item so it is easy to find what I was looking for. They also had a separate athletic section where I found a Lululemon yoga top for $ 26. I didn’t get a chance to look through the purses but they had an entire display case full of Vera Bradley’s, Coach’s, Fossil’s, etc. The staff was very helpful with explaining the tickets and how they worked! The building is very well kept and designed you can tell they put a lot of effort into their shop! Overall I had a great experience at Lulu’s and I encourage everyone to check it out!

While I am not a consignment devotee, we decided to stop in Lulu’s to check it out. This was not the new building we stopped into, that one has adult clothing and furniture. This was the kids’ and clearance Lulu’s. They are down the street from each other. There are two Lulu’s, if you didn’t catch that.
Good selection of shoes, hats, toys, décor, and of course, clothes. You have room to move around– you will not bump into other racks. There seemed to be some kind of baby room, with a selection of «Melissa and Doug» products and furniture, then two rooms of clearance– clothes, more furniture I think, jewelry, Vera Bradley bags, shoes, etc. I saw two pairs of «crewcuts» cords for kids; six bucks each. Go when you have ample time. There was so much stuff I did not have time to note everything.
As one will know, stock varies all the time. Some prices are good, some are not. This place had a plentiful selection, and I could actually afford a few items. Tags are easy to understand. I did see one stain on a shirt, but just that one. I went through three large, circular racks.
Returns are accepted within forty-​eight hours. They do not hassle you about it.
Now, the people who work there. The older woman is very friendly. The younger ones are not. One was just blasé while the other one was condescending.
We are planning on stopping back in– for pain or pleasure, or possibly both.

Might be OK for purchasing items but definitely NOT for consigning them. They accepted a brand new clutch purse from a well-​known brand, tags still on and still in the protective cloth bag, for consignment. I had looked at the purse carefully before dropping it off so I know for certain it was in perfect condition. It appeared in my online inventory as an active item, and a couple weeks ltem suddenly showed $ 0. I was told by Lisa that this usually happens when a customer finds something wrong with an item and it is pulled from the floor, although there was no way of knowing for sure if that was the case. Her guess was that it was «probably donated» but again no way to tell for sure. That’s the best they can tell me? After a brand new — fairly expensive — handbag disappears? I agree with the earlier poster’s assessment — I too felt like I had been taken advantage of and would never do business with them again.

Adorable consignment boutique! Featuring everything from clothing to furniture to home décor to local art! Also carries plus sizes!