McKently Brothers Auto Body

One star is too many! They fixed major hail damage and it took them 5 weeks. That would have been fine had I gotten my brand new 2014 Escape back in beautiful condition. Paint drips and pin holes in the paint job. Huge scratch in the plastic trim on the exterior around my tire. The headliner wasn’t smoothed under the frayed edge was showing as well as gaps in the headliner where it wasn’t pulled tight and it was completely dirty with finger prints and marks. The rubber around the inside of my passenger window wasn’t on correctly it was sagging in spots. My rear driver side door was not on correctly so my car would not lock and the alarm kept sounding on my dashboard that my door was ajar. The shop claimed they didn’t realize the door wasn’t on correctly! Are you deaf and blind? You pulled it up to the front, how did u not see the alert! Did you not review the car before you called me to pick it up. I can’t believe they even had the audacity to call me with the car finished in this shape. They should be embarrassed! It doesn’t even look like they vacuumed it out for me, all the fine dust is still in my carpet and vents. Needless to say they will be fixing it until they get it right.

Took my car back twice to fix their awful work. The 3^rd time, they told me that they never worked on it and that the paperwork I was showing them was a fake. 1 star is too much for these incompetent crooks.