Western Truck & Auto Electric

This place was really great and the men were actually very pleasantly nice and funny! So glad they were open on Sunday because we couldn’t find anywhere open. I highly recommend them! The have tons of new and used tire and we were in and out in 15 minutes! Thank you guys for your humor and helpful tip in what pressure to keep the air at in the tire when cold or hot!

One word; Lifesaver.
I was driving home from LA to the MidWest when I got a flat at 600am on a Sunday out in Seligman. All the tire shops in the area only fixed trucks, and I had just enough tread on the doughnut to make it to Flagstaff.
Every shop in town was closed on Sunday, EXCEPT Dean & his boys.
They went in their warehouse and gave me a FANTASTIC!!! deal on all four tires, fixed my alignment & rotation within an hour for a extremely reasonable price.
They were friendly and personable and made me feel like I was a customer for years, and even work after close to make sure I was satisfied. Would give more stars if I could, and if you’re in Flagstaff, know you’re in safe hands.
Thanks Dean… You’re the man

I have a diesel truck and the fuel line froze /​jelled up. All they had to do was blow some warm air on the fuel line. $ 327.00. Read through the other reviews and you see a pattern. You decide if that’s appropriate or not. They were the only place open, I wanted to get home, they knew it and they took full advantage of it. Nothing illegal about it and they had every right to do what they did but the price speaks for itself. Worst part, this guy claims to be a man of faith… bad example of a man of faith.

I was driving home to Phoenix when I noticed I had a huge chunk out of my tire. This was the only place open on Sunday. The guys here were great! They didn’t have the right size tire but told me they did have a size that would work. I was contemplating replacing all 4 since they needed to be anyway. That’s when the manager, Dean, told me that he could sell them to me and send me on my way to Phoenix, but he didn’t think I’d be happy with the size so he preferred to just repair my one tire and let me find the exact size I needed in Phoenix. Does that sound like a scammer? I don’t think so. I don’t know of any other tire shop that wouldn’t have tried to take advantage of a single mom… and as a car dealer, I’ve used a lot of them. Some people are upset that the prices are higher than they should be after they wind up there with a blow out on a Sunday because they are the only shop open… but how much would it have cost you monetarily and in inconvenience if they hadn’t been? They provide an important service to travelers and the locals on Sunday’s and holidays when they could be home, resting like every other tire shop in Flagstaff, but they aren’t. They’re spending those days busting their a**** making sure you can get home. Charging more for that does not make them scammers. Most businesses charge more for their services on weekends and holidays and their business ethics aren’t questioned. I desperately needed to get back to Phoenix and they were the only game in town that could make that possible. They treated my daughter and I with absolute respect and took great care of us. More importantly, they made sure we got home safely. I highly recommend them and would use them again anytime.

Friendly enough, fair prices, hard working employees. Blew out on a Sunday 60 miles east of flagstaff headed to Nevada from Chicago and was the only place open, got my tire replaced in short order.

Blowout on Memorial Day weekend… I was expecting to find a bigger selection of tire shops open in Flag. Wrong! Only shop open was Western. 2^nd concern: only one shop open, tires are probably going to be a premium. Wrong again! I was treated with courtesy and quick customer service. Dean is a good guy and is willing to negotiate to make things work for both parties. I would recommend this shop to anyone needing a used or new tire. They are open on ALL holidays and their sign says 24 hrs.

Amazing ! Traveling from Texas to calif and we showed up on a Friday nite at 6 after we tried sears, discount tire and 4 others that said sorry were closed and these amazing guys fixed our flat in 15 minutes. They were professional, friendly and great guys.

Absolutely terrible service.
I called to have 2 tires dismounted, and 2 new tires mounted. They are off the car and I have the tires. Pretty simple.
The man I spoke to was unable to give me a price quote for this and repeated told me to «just bring it in» he interrupted me multiple times while I was trying to ask if he could do that for me. Then when I asked again how much it would be before I drove to that side of town, he hung up on me!
This place should be shut down.

Scammer wanted $ 200 for a tire. When i questioned him about tje high price he got upset saying basically its sunday, no other place was open. He wanted me to think i had no choie but to buy the tire. No thanks

Owner quoted $ 35.00 to fix a flat on a horse trailer. Steep price but it was early on a Sunday so we agreed. After fixing the tire the owner added the following charges on top of the quoted price: $ 10.00 for AIR, $ 3.51 for miscellaneous, and $ 7.00 for setup. We refused to pay the extra fees and the owner was quite rude. Stay away.

I have been to Dean’s shop many times over the years. He always gives great service and an excellent value. The staff is always helpful, attentive and hard working.
I highly recommend Western Tire!
Scott
Flagstaff, AZ

Love this place! I was in big trouble and they had the rare tire I needed. The service was excellent and the people were outstanding!

Worst place ever to get any tire service. The owner is a scammer! I just paid $ 40 to fix a flat tire. The owner nickels and dimes you on everything and keeps adding charges that should be included as part of the tore repair cost.
The guy asked for money up front and then wanted to charge an additional $ 25 because the technician found a nail.
SCAMMER! SCAMMER!
STAY AWAY FROM THIS PLACE!!!

Save your money, don’t have any work done here.
I had a blow out on a Sunday as I was leaving town and my spare tire was not in good shape. Séance it was Sunday I could not go to my usual tire shop (Anderson General Tire). So I pulled into Western tire and auto. They only had one type of tire for my car and charged me over $ 200.00 for one tire not to mention all the other charges they added on (out the door $ 260.00). The owner (Dean) was vary rude when I showed my concern about the high price, and tolled me I was welcome to leave but the technician already pulled the tire off the rim and I would have to pay to have it put back on. This was before I agreed to buy the new tire.
The fallowing Monday I went to Anderson General Tire and replaced the other 3 tires with the same type of tire and there price was only $ 110 a piece.

I would give a half-​star if that was an option.
I needed a new tire for my camper while I was in Flagstaff over Labor Day weekend. Like many other reviewers, it was on Sunday and the only place in town open where I could get a tire. The owner shocked me with a price of $ 390.00 for a tire that I can get anywhere else for about $ 180.00. I researched this as he was looking for a rim for me as I needed a rim too since mine was now cracked from the blowout. He came out with a generic rim that would fit my trailer and wanted to charge me $ 70. I objected and we was nice enough to take $ 15 off a rim that was at best worth $ 25.
In summary, this guy takes advantage of people in need by gouging them with ridiculous prices for parts and labor. That’s right, I was charged $ 18 to balance the tire, and another $ 12.50 for labor. $ 30 for mount an balance is ridiculous.
Oh, and don’t forget the $ 17 charge for «Credit Card Convenience Fee».
What a sham. $ 585 total for one tire.
STAY AWAY FROM THIS PLACE!!!
Get a room and spend the night, it’s cheaper.

Owner: Mr. Moilid D. Hassan
I would not even send my enemy there! It is so bad, beyond bad, indescribable bad! THE WORST!
The place should be taken over by sane people who knows how to work with crowed and save costumers grief & humiliation!
BBB processed a total of 2 complaints about this business in the last 36 months. These complaints were regarding Repair Issues…
My fiancé & I were driving both cars from CA to Ohio across country on route 66 (I-​40) toward Albuquerque, NM.
Theres is no better place to get flat tire than in mid desert! Lucky!
We spent the night at Super 8, Flagstaff which was the nearest place.
In the morning we had to find a tire place THAT IS OPEN ON SUNDAY!
And that’s how we ended up in «western truck & auto repair».
We called first to see if they got the right size tire (they did) & asked about the total price: $ 90 Including Labor & Tax, which is very expansive for 1 small tire!
Yet baggers can’t be choosers.
Upon arriving the place, the employee told us to park on a driveway attached to the store & commanded us to get the old tire out of the trunk (which is full with other belongings covering the flat tire).
We both took our stuff out while putting it on the side of the dirt road so we could get to the original tire out.
Suddenly, the owner, an older angry man pointing a cane approached us screaming & yelling toward the employee and us for parking on the driveway.
I was shocked about the screaming yet I apologized & explained that it was not our fault, while he continued the dramatic yelling & waving his cane toward everybody around. We did not appreciate that at all!
Who on earth behave this way!!!
So my fiancé moves the car to the front while I was busy grabbing our belongings out of the dirt road in 5 different trips!
Momentarily, the first employee, presented us the bill for $ 145!!! Waiting for us to sign…
$ 145 ??? YOU SAID $ 90 on the phone! I told him!
He got silent & ran back into the office…
In a spare of a moment the mad owner jumped out screaming & waving his cane at us again saying that it is $ 155 dollas & if we don’t want to pay we can all go to hell! WTF!!!
Costumer service in Gaza strip is better than this crap! Absolutely Insane!
I aint from this country and «we» dont take crap from anyone! I told him.
I got aggressive with the owner who got shocked & confused.
he didn’t see that coming!
I haggled with him back & forth while he was trying to cheat us by aggressively maneuvering numbers which did not add up or make any sense whatsoever, mumbling about labor cost & $ 18 tax (tax in Arizona is not 20% ok!!!).
As he was trying to pressure us by screaming at his employees to halt all work until we pay what he wanted me to pay.
We literally were held hostages.
This aint dictatorship! THIS IS THE UNITED STATES OF AMERICA G-​D DAMMET! And you wont treat people like they are your slaves!
I would spit on it & move on somewhere else If it was a weekday with other businesses open…
But I looked at my fiances tired face & I knew we have a long way & I would not compromise my fiances safety driving on spare tire even if it cost me more money & pride.
I started a whole scene over there and lowered him down to $ 125, got them to change the tire as I could not wait to exit that hell hole, swearing to myself that they gonna regret one way or another for robbing 2 young poor travelers when strangled & need some help.
Update: The tire got exploded few days ago. Our new mechanic said that the tire was not new, it was USED and was in a bad shape to begin with.
$ 150 for a used tire… What a disgrace!
It comes from the bottom of my heart reliving that painful situation which still manages to bring tears to our eyes and pain to our hearts.
The worst feeling is to be cheated barbarically and that’s what we feel till this day.
I have never had such an outrageous, violent experience in my entire life, and I was traveling in 3^rd world countries and still got better service than in «western truck & auto repair».
These lack of values is what damaging this great country sometimes.
I hope he’ll regret it, thanks to Unilocal!
What goes around comes around.
You cheat 1 customer but you loose a hundred!!!
You cheat an Israeli, ohhh… You dont want to cheat an Israeli!!!
If you read this & you think about visiting that awful place, please DON’T!
There are many great other places which deserves your business.
Yalla Bye!