Kaibab Veterinary Clinic

I was recently in Flagstaff visiting relatives when I realized I had left my dogs carprofen at home. I went to this clinic for help in getting a prescription filled and they were very professional and very helpful. They contacted the vet in page and in no time I had a refill prescription. They were very busy at the time but took the time to help me and it is much appreciated the young lady at the front desk was very very helpful, Thank You Kira!

I am livid! I brought my kitten in to get spayed… consistent with a few other reviews I’ve just read it was very impersonal when I went to pick her up, they told me nothing about after care, when I should feed her, etc. But whatever, it seemed they were pretty busy that day. But when I got her home and examined the stiches, I saw a fresh wound on the inside of her thigh, not even in the shaved part, about the size of a nickel. Upon closer inspection I realized it was a clean slicel. I immediately called the clinic, described the wound and asked if they had noticed anything like that and the receptionist told me it was probably razor burn (even though it wasn’t on the shaved part and you couldn’t cause an open wound like that with a razor if you tried) but that she’d make a note of it and we wouldn’t be charged for antibiotics if we had to come back in. The wound from the spay is healing up fine, but the other random wound is causing my kitten a great deal of pain, plus she is obsessed with licking it. Luckily I had a satellite collar from a previous vet as at Kaibab they say cats do not lick their wounds and do not give you one after a spay. Form whatever conclusions you like, all I know is I went in with a perfectly healthy kitty who is now in extreme discomfort in a satellite collar with a wound we have to doctor day and night. For your animal’s sake… there are a lot of good vets in town, do you really want to take the risk of going to Kaibab?

My dog had an allergic reaction at about 2AM one night and instantly his face swelled up. I was freaking out and calling every veterinary clinic in Flagstaff. Finally, I was able to get a hold of Kaibab’s emergency line. I explained my situation to the operator hoping to get some help.
The operator asked if I was a client, which I am not, and said «If you’re not a client, we cannot help you». I then asked if he knew of any veterinary clinics open this late and he said «No. I can give you a referral number. But the clinic is in Prescott, is that okay?» Not okay. My dog was having a severe reaction to something and he did not even care.
i was shocked by the interaction because he did not even attempt to help. I understand that it was late and he would rather be sleeping but the situation could have been life threatening. Terrible service.
I was considering permanently switching to this vet clinic because I had heard so many good things but after this interaction I will definitely NEVER set foot in this facility. Would much rather pay more money for better service.

I took my dog here for an exam and vaccines. While I was impressed by the gentleness and professionalism of the staff, what really impressed me was their willingness to make multiple phone calls on my behalf to make sure my dog had her rabies vaccine. In the end, they tracked down her last vaccine (two cities and years ago) and avoided vaccinating her unnecessarily. You have to be impressed with a place that goes out of their way to figure out the best (and not necessarily most profitable) course of action. Wonderful.

I took my four month old kittens in for a check up and their leukemia shots and was treated with nothing but respect. Dr. Penrod answered all of my questions and really seemed to love what she was doing. Same goes for the tech who took their weights, temperatures, etc. I’m glad that I found the right place to take my pets in Flagstaff on the first try! Thank you, Kaibab Veterinary Clinic!

I picked up my brand new puppy from Kaibab after being spayed. It was a very impersonal visit. The staff brought my puppy out to me in the waiting room after she just had surgery. I was not taken into a private room to discuss discharge paperwork or anything. It was just done all so quickly in the waiting room with many other dogs around. They told me she had a severe bacterial infection and did NOT give me any medication. Now she is very sick and we are having to go back to the vet way more often then liked. If they would have just given me the medicine when I first picked her up she would be a healthy pup by now. Not impressed definitely switching vets.

Have taken my dog here several times, friendly staff and fair pricing.

On a recent camping trip to the Sedona area our 14 year old miniature Schnauzer, Lexy, suffered a serious hip displacement. She had grown old and weary and when her hip went out we knew there wasn’t much that could be done from her. Since we’re from the valley we had no idea where to take Lexy for care. I quickly Googled veterinary clinics and hospitals in Flagstaff and told the first three clinics that I talked to that our precious dog needed to be euthanized. All three asked me if I had an appointment?! We didn’t of course and they all either couldn’t see me or told me that I’d have to wait for a couple of hours. Fortunately I found Kaibab Vet Clinic. They too were busy but they understood that my dog was in pain and that my family was suffering and they offered to squeeze me in. They got us right in and they really helped me through a difficult decision to put our dog down. I don’t know what I would have done had they not been so gracious as to get us in when they did. As if that wasn’t enough, a month later they sent a card signed by the whole office offering their condolences. These are extremely thoughtful and sensitive people and I would highly encourage anyone in the area to trust the care of your beloved animals to Kaibab Veterinary Clinic.

very sweet and polite staff but everything was so unorganized. My puppy was scheduled for a surgery but when I went to pick him up he still wasn’t prepped for surgery. He smelled of pee when I got him back. I would have thought they would have kept him clean before a surgery. He woke up and did fine after we brought him home.

Where do I start, may be by saying in my 48 years of life both professionally and personally pet related or not I have never met a nicer group of people. From the person who answered the phone to the receptionist to the tech and finally amazing Dr Bennett.
We were traveling thru Flagstaff and my dog got sick. I looked up the reviews on Unilocal and saw great reviews. Called the office and said I am bringing my dog in they apologized and said that they are busy but if I don’t mind the long wait. I said absolutely not and thank you for taking me on short notice. The long wait was only 10 minutes. They gave my little one amazing attention and fixed him up.
Thank you so much for all you did for me and my dog. Your team made a very horrible situation very manageable.

My cat Sammy has chronic sinus problems and episodes of crying. The vet, Dr. Bennett took her time to listen and there was so sense of hurrying me through the appointment. She is the third vet I have taken him to and he finally has some relief. The staff later called to see how he was doing. The previous week I took my dog Tyler to see Dr. Penrod. It was just for shots but she took her time examining him and getting to know him and was very caring and friendly. I like going to Kaibab for that reason because they are so caring and friendly and don’t have a cold, clinical atmosphere. They genuinely care about my pets.

We took my boyfriends dog in to have a look at his neck due to scratching and lesions. The staff was so friendly, and very prompt. They are so welcoming, and definitely know what they are doing. So glad we found a wonderful place to bring him back to.

I had to take my dog in for ear problems. I was worried because she isn’t good with stressful situations, and I didn’t have a good history with other vets and my other dogs, but this place, wow they know what they are doing. My dog got top notch care and the vet and technician we amazingly nice and understanding, plus the final bill didn’t break the bank! I know where Im going next time my either of my dogs needs a check up.

The staff here is great, very caring and helpful. I would recommend this clinic over other clinics in Flagstaff. Dr. Martin is awesome!

The very best vet clinic I have ever been to! I went through euthanizing my golden retriever with Dr. Martin over a year and a half ago, and I have been bringing my 2 other dogs since then. They are so kind, so helpful and very reasonable with pricing. All the vets and techs have gentle hearts and truly love animals. Upon sending emails, I have always had a quick reply and Dr. Martin has squeezed us in. I also appreciate that this is a clinic where they understand we love our pets, but we don’t need to break the bank to help them. As long as I live in Flagstaff, I will be coming to Kaibab!

My dog at a toy that needed to be surgically removed from her stomach 4 days before we were set to move to California. It was incredibly stressful and the entire staff and doctor were so helpful and wonderful. They got me set up with a care credit card so I could pay for it and updated me twice a day on her progress. The bill was detailed and less than I expected which was a wonderful surprise. I can’t recommend them enough!

You could not ask for more from a veterinary clinic than what you get at Kaibab. The front desk staff is very friendly and helpful (ALL of them!), and the doctor (Dr. Bennett) is amazing with our animals. They truly love what they do. It’s been a long time since I’ve been enamored with the quality of care from a veterinary’s office. I’ve finally found a place where I plan on taking all of my animals for a very long time!

Absolutely loved them! The staff was friendly. They even called to check up on Jojo. Always refer them!

Our German Shorthaired Pointer was bit in the face, right underneath the eye, by a neighborhood dog. She had a puncture wound and her eye was really swollen. It was a Saturday afternoon and I was really worried about possible infection and didn’t want to wait until Monday… but I also didn’t want to pay a ridiculous amount of money for emergency after hours vet service somewhere.
I quickly whipped out my phone to check out Unilocal reviews and called one who couldn’t get me in, and then Kaibab, that has Saturday hours. They said, «Can you be here in 20 minutes?» Yes I can! They were very busy when I arrived, so I’m grateful that they took the time to see us, even if I had to wait since they were so generously squeezing us in.
The front desk staff, the nurse (vet assistant?), and doctor were all fantastic. Ridiculously friendly! These people clearly love what they do.
The doctor ended up draining her puncture wound and prescribed antibiotics to ward off infection. Our bill was probably a third of what it would’ve been in Phoenix — I was pleasantly surprised! Our dog is improving every day, and I’m grateful that I was able to get into Kaibab on a last minute emergency appointment.

I was traveling home to Arizona from a wedding in Las Vegas. After arriving into Williams, AZ my chihuahua starting acting extremely lethargic and twitchy. Early next morning, my buddy was ice cold, dehydrated and nearly comatose. It comes to find out that she got into some dark chocolate brownies.
We rushed to Kaibab Vet, this was based on Google reviews, and they took her in right away. 6 hours later of IV fluids and a caring watchful eye, I am glad to say she is better than ever. There is not much leeway when caring for a 3 lb dog, but they did awesome.
What else can I say, they literally SAVED my dogs life.
Kindest regards,
Brandon