Hurricane Cargo

Worst experience in trying to buy something EVER! I so wish I would have done the research on the lack of customer service this company provides. I placed an order for a trailer in October of 2012. I specifically told them I did not want the aluminum trim around the outside of the trailer, well they built it with the trim anyway. I refused to pay and they refused to fix. They wanted to charge me an additional $ 800 to fix their mistake, WTH! They said I could pay to fix, or I could have my deposit back, then went back on that and said they would keep the deposit. I ended up giving them another chance and it is now February 5^th and I still do not have a trailer. The trailer is finally done, but they are trying to get me to overpay. Saying they will not accept my credit card deposit, and now want me to wire in the total (including the credit card deposit) and then once they receive the wire, they will refund my original credit card deposit. Yeah right!
The worst part about this is their communication. It is horrible! Nobody gets back to you, nobody cares, nobody follows up. I even figured out who the owners were and cc’ed them in emails. You would think they would care, but NOPE!
Bottom line, you get what you pay for. I thought I was getting a great deal and I am getting hosed. I can only imagine how poor quality this is going to be if and when I ever receive it. Lesson learned!

Disclaimer: I have not purchased any goods or services from this company.
I did, however do some research because I wanted to buy a car carrier trailer from this company. After reading many complaints about this business not having the proper business license and not providing titles to the trailers they make and people not being able to register their trailers with the DMV, I checked on them with the Better Business Bureau.
They have a grade «F» with the BBB, are not BBB accredited, have had 31 complaints filed against them since they opened for business in ⁵⁄₂₀₁₀ and have 10 unanswered complaints.
I am posting this review because Hurricane Cargo does mass advertising on
, E-​Bay,
and other websites where trailers are sold. The majority of the complaints were from people who saw their ads for great prices, but knew nothing about the company.