Mi Homes

I went into the office of MI Homes in Fishers to price out a home to buy. I priced out a home over a two day period. Went back in to finish it with my family for an appt. The appt was interrupted consistently when the rep would go help other people instead of helping us. After 20 minutes of us not being helped even though we had an appt. we asked to leave due to us not receiving help. We then were yelled at loudly in front of our children. I asked if I could work with someone else and was told that I could not, then I was told to just leave and go work somewhere else with MI Homes. I then contacted her boss and left and VM, and continued to the other branch to finish even under the circumstances. I finished the quote and talked to a different supervisor who profusely apologized and ensured me all would go well. I was happy and proceeded. The next day. which happens to be today, the other boss called and ensured that all would go well. I finished my decision making process and asked what needed to be done to close. They mentioned that I would need a 1k check to close and apply for financing through MI finance or else lose all incentives which were at 15k. I asked if they were competitive they said yes. I asked what safeguards do I have to protect myself if the rates are not competitive? Can I back out? Can there be a contingency? I was asked to allow them time to research which i agreed. I received a call back letting me know they would contact legal to determine what could be done but in the meantime to proceed with a contingency to buy only if my current house sells under the premise that if i do not like the rates i could back out. I didn’t understand that as per the contract the rate would have no impact for me backing out. The rep then said that I am not serious about buying and to stop wasting their time. I said im ready to sign right now, i just want to protect myself. She put me on hold for about 5 minutes and got the male supervisor back on the phone. He then said that this is the way they do business but ensured me all would work out. I said ok — I asked for the comparative analysis to determine if im pricing myself out of the market so if i am i would build that house on a diff community to make sure im not out of the market. he said not a problem. called back and said that i cannot build with them. i asked why he said bc of personalities… I said that im being punished for asking questions? for being yelled at in front of my kids no less? he said sorry bye
BEWARE. OF MARCIA JOELLE AND JARROD !! STEER CLEAR OF THESE PEOPLE OF THIS HOME BUILDER!