There comes a point in time where your experiences start being meaningful. I think that happened to me quite a few years back while plowing away on some clients of mine. The work behavior of others dictate where they fall in the quality spectrum. You can see it, as the patterns make themselves evident over and over again. Just by observing Mr. Sullivan’s work, I could tell his primary interest was the care of the clock. It’s almost at an obsession level, which I find beneficial in this case. I inherited a floor clock from my family a few months ago. It was not running, and needed to be repaired in whatever manner. With little but the clockworks inside, Mr. Sullivan was able to determine what model was used and if it was still in production today. That kind of memory does not come from people who are just hacking it. This is the love of the craft. It’s very fortunate for me, as it’s nigh impossible to find another horologist in the area. We worked out our own schedule to have the new set of clockworks installed. Being the most visible, he does get plenty of service calls. It wasn’t cheap either, but this is most certainly a specialty skill. He’s unquestionably competent, too. He did not falter once on his education, and his methods were more than satisfactory in my opinion. I cannot thank him enough for restoring a family heirloom to perfect working order.