Jiffy Lube

Awful customer service the person in the counter A Hispanic guy is the most unprofessional person I’ve ever met I made a line waiting almost 10 minutes while he was talking to his friend another person was behind me as well no one greeted us he’s stared at us and he couldn’t tell us that there’s not a line this is the first time I’ve been. To this place but this is the last time I will go to this please stay away from death I’m professional business
I’m still waiting on the call that supposedly was going to be like two weeks ago customer service corporate are not taking care of business

Very unprofessional words cannot explain I’ve been to many jiffy lubes across the nation this is far most the worse most jiffy lubes would tell you if you bring your own oil they will charge you for disposal overall and minimum as possible this Jiffy Lube told me the price would not change only by $ 2 they did not have the oil that I wanted for my vehicle which all jiffy lubes normally have but they were out of it

My fiancé took our car to Jiffy lube in Lancaster off 15^th. Needless to say we will never ever go back to any jiffy lube. We were harassed and he was called a liar he was laughed at and called out by the employee Dave. I feel unsafe because they claim we never been there and we have receipts to prove we have been to that exact location and he then called me thinking it was my fiancé because my number is linked to the account. This franchise Sandy Cove need some serious help with customer service. Jiffy lube is a scam and liars. I work customer service and I would be ashamed if I ever talked to or treated people how we were treated. Never take your business there!

I would give 0 stars, but this is the lowest I can give.
A while ago, I took my moms Land Rover In to get the oil changed and have all the fluids topped off because I was going to be driving it back and forth from school. They charged about $ 80 which seemed high, but they claimed that they checked everything and that everything was topped off.
The next morning as I was driving to school, it started over heating. I pulled off to the side of the highway, and was trying to figure out what was wrong. So I decided to check the radiator, and what do you know! COMPLETELY EMPTY! I had to buy my own antifreeze and fill up myself, which is fine, but if I’m paying for someone else to do it, it needs to get done.
100% do not ever go here. Unless you’re looking to get butt-​fisted and have them lie to you about what they «did» to your vehicle.
:)

This is my first bad review and I kinda feel bad about writing it but I think people should know about this. I went to this Jiffy lube with my friend a few weeks ago. When we left my house we both grabbed out bottles of water from the fridge and when we got to jiffy lube I took mine and my friend left his in his car while they changed the oil. He left it unopened, and we know this because we talked about how much of a dork he was for not bringing it into the waiting area and how it’s cold and unopened in his car. We debated on sneaking into the service area and getting it but didn’t do it. After everything was done, he paid for the service and drove off in the car, when he reached to open his fresh bottle of water, he saw that it was not only opened but ¾ empty. One of the service guys drank the water and left it back in the car.
I was due for an oil change and I took it to another place in Fillmore and when I told the mechanic about it, he had told me some other weird stuff other customers told him they did.
The price of the oil change is about average, the only I ever went to Jiffy lube is when they did the managers special for $ 29.99 and they always try to tell you that you need to buy a bunch of other stuff like batteries and belts. When I take it to my mechanic he always says everything is fine.
I can’t say much about the oil change itself, my car runs fine but the service is a little sketchy. I’d recommend watching their staff as they snoop around the inside of your car.

Quick service. Good prices. Helpful, courteous staff.
Bring your propane tank and fill it while you’re there, too.
Lines can be long on weekend mornings, but weekday nights are quiet. The perfect time to stop in for a lube job!