U-DO-IT Laundry

Did the same day pick up and delivery laundry with them, very prompt. Clothes came back folded. There was even a mix up with my stuff and the woman on the phone was very helpful. I gave them a ton of clothes and it was only $ 15. Might be pricy but honestly it was great service.

Thought this would be a great experience, but unfortunately, it did not go that way. After having 20 pounds of clothing and bedding washed, I was very pleased but the next morning I woke up to sores all over my stomach. I’ve never had sores or an allergic reaction to cleaning supplies, ever. Upset doesn’t even cover it. I reached out to the manager to get a refund so I could have my clothes rewashed somewhere else, and was told that it wasn’t their problem. Completely unprofessional and will never go back.

$ 2.00 for a regular sized load of laundry, 35 mins. $.25/​5 mins for dryer. CVS across the street, plenty of nearby shops and bars.
Wash & fold: $ 15 for first 7 lbs, $ 1.40 each additional lb.

Have been washing here for years when I’m in town on business. Friendly staff. Very clean and the Italian ice place next store is a treat!

So far, so good. I started using UDI for wash & fold because I had an overwhelming amount of laundry piled in my closet. I also wanted a place that delivered & picked up from my building.
They’ve exceeded my expectations. Just a quick phone call & they pick up my laundry, and last time had it done & dropped it off the same day. Impressive.
I realize this service is an indulgence, and they’re not cheap, but to me it’s worth it. Reduces clutter and keeps me more organized. Recommended.

I joined Unilocal just to write this review. I wanted some laundry dry cleaned the other day, and they RUINED each of my items. I thought it was strange when my clothes got delivered in the laundry bag I had sent them in instead of on hangers… Sure enough, they «washed and folded» each of my cashmere sweaters and silk tops, ruining and shrinking EVERY single item. I called them furious and the only thing the woman said was, «It’s a new owner.» Hopefully the manager who was not in will return my call and at least give me some sort of compensation for all of my damaged clothes. WORST laundry service of all time.

The place is always clean and enough washers and dryers that I’ve never had to wait for a machine. I’ve noticed most people tend to drop off their laundry rather than do it themselves.
There isn’t a whole lot of seating if you’re going to wait. But, since there is staff always there, I feel comfortable enough leaving my items in the machine while I go grab a coffee or beer somewhere around the corner. I’ve never had anything stolen out of a machine.
Machines are priced fairly average. Dryers are .25 cents for 8 minutes; three quarters for a single load does the job. The single load washers are $ 2.00, takes about 30 minutes to complete the cycle. They have two change machines that are always working. I’ve noticed that was a problem at other laundromats but, so far, so good.

I would give it no star if I could. This is the WORST dry cleaner I have ever been to.
First, they delivered my stuff a day late. Then, they somehow managed to damage my now-​unwearable $ 300 silk shirt and refused to compensate me in any way. They gave me some of the most ridiculous explanations. I can’t believe this store handles consumer service this way. I should not have switched away from my old dry cleaner.

I have only used this place for drop off wash and fold laundry. They do a fine job at washing and folding the laundry but they are ridiculously expensive. They charge $ 1.75 a pound, which in itself is hefty (when I lived in NY the going rate was $ 1 a pound). Once I adjusted to that sticker shock, I became even more shocked when they told me I had to pay a $ 10 surcharge because there was a blanket. «Not heavy enough for size» she said in her rather apathetic voice, «10 dollar more». So, I had two small throws that were on the couch (these were the blankets), 2 small bath mats and 3 hand towels. Based on weight, this was going to cost $ 18.75. With the extra $ 10, $ 28.75 to wash just 6 items. Another time, I took a cotton comforter. She charged an extra $ 10 for that on top of its weight as well. My hands were tied, so I went with it. bottom line: do I hate this place? Not really. Are they a price gouging rip off when it comes to dropping off laundry for wash and fold? Most definitely. I haven’t used them for dry cleaning or for doing my own laundry, both of which I imagine are fine. But as soon as I find another wash and fold option, I’m taking my business elsewhere.

This place is HORRIBLE!!! Machine took 30 minutes to fill with water and then never began a wash cycle. The ladies were rude and not helpful. I had to pay for another machine. Initially, they told me I could buy detergent in the store. After a long and frustrating discussion, they did give me detergent for the two loads I had to a start over. It is also expensive and sucks you of your time!

I brought a white dress shirt here to get dry cleaned (it had 1 dirt mark on the left sleeve that I asked them to remove) and got it back with grey/​black stains all over one of the sleeves. First of all, I brought the shirt in on a Monday and they told me it would be available on Thursday after 5 pm. I didn’t try to pick it up until the following Tuesday and they told me they didn’t have it because they had sent it back because the stain hadn’t come out. I was surprised by this because it wasn’t really a stain just a small area that got some dirt on it where I had brushed up against an outdoor bench. They seemed appalled that I would expect the shirt to be there 5 days after they said it would be ready! (I never even received a phone call from them with an update about what happened).
Long story short, they said I should come back the next day, which I did only to find that the right sleeve had stains all over the INSIDE of the sleeve. They claimed that they received the shirt like this which was 100% completely false. I paid and left after telling them that I knew they were lying though I didn’t want to make a huge scene.
I have been to several other dry cleaners within 2 blocks of here that have done a fantastic job. Don’t go here.

I’ve been using them now for 3 years and save for shrinking my interns cashmere sweater they are pretty spectacular. They even call me when I haven’t used them in awhile to make sure I’m not dead. I’m not kidding!

I’ve been using U Do It’s dry cleaning service for a couple years now. I’ve never needed the laundromat services, so you’ll need to check some other reviews for that.
My initial search was for a dry cleaner that did pickup and delivery to my neighborhood (Loft District). At the time, it was more difficult to find someone, though it’s likely a bit easier now. U Do It filled the bill, and I use them pretty much every week for shirts, suits, etc. They usually pick-​up and deliver on Saturday in the AM, and they’re generally within a half-​hour time window, which is nice. It’s come to the point where they know my first name, and when I like to get the pickup/​delivery service done, and have my credit card on file. It’s definitely low-​maintenance, and their Spruce St. location has a 30 minute loading zone across the street in front of a large apartment or condo building, which makes driving there (occasionally) an easy task, parking-​wise.
The cleaning is average; I’ve had to ask them to scrub my shirt collars a few times, which is a little annoying. Like most dry cleaning, depending upon when the cleaning gets done, the shirts might hang for a few days and the sleeves can get a little wrinkled. Hanging them up at home helps this, and I’m sure more starch would help as well, though I don’t prefer it.
I’ve gotten alterations done, such as zipper repair, hems, etc. No complaints… the work is OK; not master-​tailor grade, but perfectly sufficient for minor work, though maybe a bit overpriced at times.
Price-​wise, the dry cleaning is average, especially since the pickup and delivery is free. The leather care is overpriced; I’ve paid $ 40 for a leather jacket cleaning, and $ 30 for the same on a pair of gloves. You can likely find less expensive leather care elsewhere.
I’ve gotten my trenchcoat cleaned a few times, and they claim to waterproof it, but that doesn’t really seem to be the case. I’ve needed to use a spray silicone each time.

Overall, I continue to use their services, and would recommend them especially if you need a pickup/​dropoff service.

As far as diy laundry, I have no complaints. Plenty of washers and dryers.
However, I took a pair of jeans there to get the zipper fixed and the woman told me it would either be $ 10 (if they just repaired the old zipper) or $ 15 (if they had to replace the zipper with a brand new one). I come to pick up my jeans a week later and she told me it was $ 15. I take them home, zip them up, and they broke immediately. Come to find out that they used the same broken zipper but charged me for a new one! I called them and explained what happened and they replaced the zipper free of charge overnight. I appreciate that they replaced it with no fuss and the jeans are perfect now but the fact that they tried to get over on me wasn’t cool at all.
I don’t really want to give then my business anymore because I don’t like dishonest business practices (obviously, who does?) but they’re the closest laundromat so I’m kind of stuck.

So I wondered in there on a Tuesday because they have a big sign on the front window that says «Tuesday 20% Off Dry Cleaning. $ 20 or more.». In fact, one of the photos that someone uploaded clearly says that. That’s all that it says. There is no fine print.
Only when I showed up on Tuesday they said that it only applies to clothing and not a sofa cover. I’m not sure if you actually showed up with clothing if there is also a catch with how they define clothing (is a coat clothing?) or for that mater what about «Tuesday» or «20%». Maybe it means that you have to pick it up on a Tuesday and not drop it off on a Tuesday. Maybe it means that they only clean off 20% of the dirt on your clothes on Tuesdays. I’m so confused. I thought it meant that if you wonder in there on a Tuesday with something to be cleaned, you get 20% off what they would normally charge if I were to do the same thing on say a Wednesday.
I pointed out that their sign doesn’t actually say «clothing only.» Anyway I gave them the sofa cover and they gave me a little slip that said in huge letters that it would be ready by 5 pm on Thursday.
So I showed up and 6 pm on Thursday and they said that it wasn’t ready. In fact, she pointed over to the cover and it was on top of a huge pile of clothes (which I guess were getting 20% off if they were dropped off on Tuesday?). Did they call to tell me that it wasn’t ready before I headed over there? No.
So I went back the next day, and it was, in fact, ready. But when I got it home and could unfold it and see it in actual daylight I found that, yes, it was cleaner than when I dropped it off, but it was not actually clean.

Limited seating. Gets the job done whether it is U-​do-​it or drop off, but not a comfortable place to hang out and wait. If you do your own and walk away during the spin cycle, the risk of pilferage is offset by the fact that the proprietors always have at least one person on site.

I consider laundry drop off my only real frivolity, and a justifiable one. I friggin hate doing laundry and I am dysfunctional. Well if you’re going to splurge, this is a great spot. Quick turn-​around, nicely folded.

I brought them a sweater recently that had a stain on the front. I came back 3 days later to pick it up and saw that not only was the stain still there but they had damaged my sweater.
I told them that they damaged the sweater and the stain was still there and so I didn’t think I should have to pay. They got very angry and started shouting at me.
I didn’t pay and left without my sweater because it was ruined and on principle I couldn’t bring myself to pay them for ruining my sweater.
I will never go back.

For about $ 1.50 per pound, they will come, pick up your laundry, wash it, dry it, fold it, and bring it back to you. A small price to pay for being lazy.
Make it VERY clear when you need your clothes back. The language barrier has caused a couple of SNAFU’s, but I have been using this service for about two years and had very few problems in that time.

Having clean clothes is (for most people) a necessity. A dirty set of duds puts a damper on everyone’s day, unless you’re in a mud-​run or filming on the set of a major motion picture that requires you be caked in something unfortunate. Since moving to center city, I’ve used only one place for laundry, though I’ve perused a number of others looking for the best combination of price v. location v. cleanliness. If you live in the Washington Sqaure West/​Rittenhouse East area, I recommend U-​Do-​It Laundry. Let’s look at the criteria above.
Price– They lose one star here because I can’t believe it’s $ 2 to use their single load washers. It’s only $ 0.25 more than my building’s dingy basement washer, but I feel like that it could be $ 1.50. However, go for the multiple load washers and save money. The triple load washer prices at a discount. While it limits the things you can do with your clothes, e.g. lights/​darks/​delicates/​knits, it saves you money (if that’s your major concern). The dryers are $ 0.25 for 8 minutes and have three settings. I loaded up one bad-​boy with two loads with jeans, towels, sheets, etc., and 60 minutes had them bone dry. They are lucky the place is pretty clean for the most part, though their laundry bins could use some updating.
Location– The location is pretty good for me. Not far from Broad St. with plenty of short term garage parking/​street parking nearby. There are several stores and restaurants nearby in case you don’t want to sit in the laundromat waiting for the clothes to finish in either the washer or dryer. Two stars.
Cleanliness– One star here instead of two because the floors, machines, and surfaces are clean; however, the carts that are used to move the clothes around are rusty at times, and that’s no bueno for my freshly washed whites and lights that could be stained. If they could fix that and update a few machines, I’d happily give them two stars.
The Wild Card: Dry Cleaning & Customer Service– I dropped off a ton of clothes on a Tuesday for dry cleaning. First, I received 20% off of my total bill for that day (very awesome), and second, they happily took the clothes and were able to get them back to me the NEXT day. They did it with a smile, too. Upon leaving, someone ran out yelling, «Sir, your sunglasses!» Bonus: my shades were saved and my clothes were so fresh and so clean.
Add it up and what do you get: 4 Stars though it could be borderline three all things considered. However, if you’re in a pinch or just need to get some midday laundry out of your way, I think U-​Do-​It Laundry is on point.

only i would wait to do laundry until it was absolutely necessary (read: down to the undies i loatheeeee) and then find out my building’s washer and dryer are on the fritz. AGAIN.
u-​do-​it laundry to the rescue! i was pleasantly surprised at the set up and although the big economy sized washer freaked me out, i dominated a few regular sized ones without any problem. i usually hate doing laundry, especially when it costs me money, but this was not bad. i will recommend to others.