Tyson Dog Grooming by Bonnie

I became a loyal customer with my Yorkie after having a bad experience somewhere else. I loved how they cut her hair in the beginning. BUT then they became very NASTY AND RUDE telling me to give my lovable harmless little dog a tranquilizer! I have had it with them! They are rude and make things up! Who knows how they treat your pets while you are not there! I would advise everyone if you love your pet never to go there!

I have taken my dog to Tyson for over 3 years. I have a schnauzer and typically take her every 3 to 4 months or so, depending on the time of year (longer in the winter). My dog’s coat can get knotty, but the staff has always been understanding and I’ve done my best to take as many out as possible, prior to grooming.
Unfortunately, after this appt. I wont be going back ever again.
My dog arrived in better coat condition then most of my visits, but this time, the employee was quick to state that she would have to shave her. I asked that she do her very best and mentioned that there has never been an issue. I left hopeful that my dog would at least just have a short cut and ready to tip generously for the hard work.
Upon my arrival to pick up my dog and my mother’s I has shocked and beyond disappointed to see not just my dog, but also my mom’s dog completely shaven, just before the winter months. The employee unapologetically said that there was nothing that she could do and used the time between visits as a scapegoat. While my dog’s coat wasn’t in the best shape, my mother’s dog was fine and was even inspected when I dropped them off with no comments otherwise. As someone who has spent many years working in both retail and insurance, I value a strong commitment to customer service and effort to meet the customer’s needs. Sadly, this employee had no wish to put the customer first.
This was my last trip to Tyson Dog Grooming, mainly due to the lack of detail and customer service. Other friends have left the location for similar reasons, but I learned my lesson the hard way.

I love going here after having a bad experience with petsmart because apparently my shihzhu/​poodle was too vicious and they wouldn’t groom her… she’s the friendliest dog ever. The staff is very accommodating and friendly. price is reasonable ($ 50 16lb dog) which includes haircut, shampoo + conditioner, and nails trimmed.

My dogs got a haircut today! They look good and smell good. It took 5 hours and cost 50 bucks each for a grooming. i would come back here again!

I called them today to get my shaggy little cockapoo in for a grooming appointment. The told me to come right over. It took about 3 hours and Murphy looks AWESOME! They followed my instructions to the «T» his hair isn’t too short and his face looks just like I wanted. He smells good, feels nice and soft and was very happy. I will be going back!

Clean, nice smelling dog with a free bandana and treat. Great spot

After having bad experiences with the Pennsylvania School of Dog Grooming (see my review of that), I found Tyson Dog Grooming, and I became a loyal customer after my first time there. My dog turned into a major sissy after his ordeal at the PSDG, so he was very reluctant to go to anyone, but when I picked him up, he was sitting on the table, getting his ears blow-​dried, and looking as happy as could be. Since the place seemed to go over well with my dog, that was a plus in my book.
I also was pleased that they groomed him so quickly. I would drop him off, and I’d barely settle in at home before they’d call to tell me that I could come pick him up. His cuts were always perfect (no bad haircuts for my pooch!), and the price was always reasonable (about $ 28 or so, before tip). My dog always smelled wonderful afterward, and I trusted Tyson with him completely.
The only thing that my dog didn’t like was the bows they would put in his ears. It looked cute, but they were definitely not his style, so he’d immediately throw himself on the carpet when he got home and roll around until he pulled the bows off. Then he’d roll around some more for the sheer joy of having his hair short (he was a long-​haired breed, but I liked to keep him cut short b/​c it not only looked better, but it was less maintenance). This place gets 5 stars in my book. Sadly, my dog passed away, but I plan to take any and all future dogs to Tyson.