Twins at FoxChase Autobody & Detailing

If there was an option to give zero stars I would. The owner did a classic bait and switch. I dropped off my boyfriends car after an accident.
He stated numerous times over the phone and upon dropping off the car that he would be waiving the deductible in order to get our business. However, On the day the car is finally ready he has his worker call me with a $ 375 bill. When we got to the shop to dispute this he began yelling, insulting me personally and threaten to use physical force to remove me from his office because I didn’t agree with paying this bill. Basically he held our car hostage so the end result was us paying it just to get our car.
The owner has a napoleon complex, he’s very rude, unprofessional and a classic hot head. Do not go here unless you want to be baited and switched and verbally attacked when you disagree with his methods. The owner (Ben) is a classic bully who makes his money on intimidation and holding your car hostage.
To make matters worse this bush league operation also lost our alarm device and returned it back cracked and damaged.
—Stating he’s been in business 24 years implies that he is the original owner.
—Notice he didn’t comment on anything I specifically addressed.