SVJ Moving & Storage Co.

Stay away with SVJ! I was referred by my friend to this moving company, and thought it would be fine and never checked any reviews. But in the end had very similar experience with all those 1 star reviews.
They were late, and one more guy showed up than the quote. The lead guy kept saying that they wouldn’t charge me extra and I just need to «take care of them» (meaning paying them more cash rather than paying through company). They were super unprofessional. Charge phone at my place without asking. Used shower without asking. Once they arrived at my new place, they asked for $ 170 more in cash, and refused to unload the truck before I agreed so. And worst of it all. They damaged my new TV!

Lost my expensive vacuum, never using them again

They did arrive on time but they did show up with a 4^th guy because according to my inventory list it wasn’t a 3 man move which is what I signed up for. If I tipped I wouldn’t be charged for that 4^th guy. They moved everything carefully and quickly. They even tightened furniture that had loosened up. They took a part bedroom sets and fridge and had it all delivered and put together within their 3 hour time frame. I will definitely use again but will confirm my labor first.

The movers did arrive between the quoted time of 9 – 11 AM. They did move fast and got things in and out quickly. However, they did not take the appropriate time to inventory the amount of items that I had. According to the main mover, I «had more stuff than what was on the list» which required a fourth mover. This of course would result into paying more money and I could hear the other movers telling him to charge me more. Everything that was on the inventory list was in the apartment for the move. Additionally, the fourth mover was the truck driver who did not assist much with larger items. I wouldn’t suggest this company to anyone who is moving, especially any single women.

These guys were well on time. Instead of 3 guys, 2 showed up which was little disappointing Both the guys were slow and they were taking their sweet time. Since my apartment was on 5^th floor i had to stay in the house and i was waiting for them to pick up the stuff from there but they were taking lot of time for making each trip from house to truck and back forth. Whenever i went down to the truck to find the reason these guys were taking break having cigarette or chatting which was unprofessional. Seeing this i had to call my friends to help in moving.
More over even they requested me if they could stop by at wawa on the way to the new place to pick up cigarette and i agreed on that. Unloading was fast but they were over 30mins than the allotted time. If you are lucky in getting professional guys (which i did not) then its a good company to do business with.

These guys were on time, organized and fast! They never complained once, very polite. They hustled to get the move done quickly and efficiently! They went out of their way to make things fit and went the extra mile every step of the way. They had personality and kept us laughing even though were killing themselves running up and down 2 flights of steep steps. My sectional did not fit in my new apartment and they tried so hard to make it work but were SO kind to take it back out to the truck and bring it back to my old house. They also offered suggestions on how to take some framing off the door if in the future we could make that work to eventually get it in. We absolutely loved our crew, they made us laugh and definitely eased the stress of moving.

While getting my items reassembled from them, they got very rude and unprofessional. I was quoted for 2.5 hours labor charges and the work got finished in less than 1.5 hour, still they were behaving as if I am eating up their time and were doing the reassembling in just an unprofessional way. Some of the screws, I had to tighten up later, few screws which were supposed to be fit in the bed were just left.
When asked for reassembling the sofa, the guy said he has never done it, were highly reluctant to do the reassembling work.
I had cardboard boxes specifically for my bed and sofa size, they just destroyed it even after my request.
Got scratches on my furniture also.
Positive:
They were on time and didn’t ask extra charges, although my stuffs were also very less.

My husband and I had the pleasure of using SVJ Moving for the second time on August 30, 2015. We had Mike, Anthony, Gordon and Cloud who worked quickly and tirelessly through the heat with no complaints. They showed up on time and in great spirits. They made sure our precious items were wrapped appropriately before they took anything out of our apartment, even though we didn’t ask for this extra precaution. Our move was completed in less than three hours, so we did not incur any additional fees or charges. They proved to be true professionals. I would recommend SVJ again and again especially these four amazing movers.
I’m pretty sure whatever they are getting paid is not enough to reflect how they impact people’s moves. We truly could not have done it without them. I am nine months pregnant and my husband has a few ailments, and no one ever likes to burden friends with the task of a move. This however felt like old friends or family, helping us out efficiently.
Oh, and let’s not forget, their prices are right on point. SVJ Movers can easily compete with the best of them, and I’d pick SVJ every time!

In short: Stay Away from SVJ.
We had them scheduled to arrive at 2. The day of the move they called and said the truck will arrive by noon. So we adjust our plans accordingly and then they don’t even show until 2 anyway.
They arrive in a truck way too small for what we requested. So we were only able to get 60% of our stuff. Not to mention, they had to repack the truck twice.
During the move they wanted to make a stop for some drinks at Wawa. However, they took longer than 45 minutes. Further delaying.
We were scheduled for 3 people, they show with 4. However neither of them were particularly experienced or even very good.
Our brand new house was decimated. Holes, scrapes, marks galore. Minor damage to our furniture and primarily in not very noticeable locations. Not a huge deal. However, my top of the line 64″ HDTV? Destroyed.
So I make a claim with them and was met with considerable hostility and some BS line that they only cover $ 0.60 on the pound. So after a month and 4 days of putting me off they offer me $ 62. Fair market value is $ 3200 and replacement value is around $ 4500. So I tell them that is not enough and that they need to cover much more.
Two weeks go by and finally I get an email they are sending me a check but fail to mention the amount. I get the check, for $ 62 with in them memo in big letters «Payment in full for damage to TV. Claim closed».
The gall alone was astonishing. Arrogant and insulting.
Needless to say, I’m going after them. But as a warning to the rest of you. Stay away.

The entire situation working with this company was messed up. I felt strong armed by the company into accepting more men than I knew I needed for my household move. I only wanted two guys and a truck, and was told I had to have three guys for a three hour minimum. When 6 guys showed up, I was surprised! They said «I would only be charged for three guys» (which is more than I had wanted anyways)
Then, during the move, half the guys sat around shooting the shit and smoking cigarettes WHILE ON THE CLOCK. When they moved one full truck load in 1.5 hours, and I asked them to keep working for the remaining 1.5 hours, they got all snarky at me and made me feel stupid about it. Again, especially the team leader.
Finally, I was appalled to find out I was charged for 5 hours!!! When I called SVJ, the best they were able to do was reduce it to four hours of charged time, even though the guys had left in less than three hours.
I not only would never go to this con-​artist operation again. At the end of the day, I ended up being charged an extra $ 100 from what we agreed upon, didn’t get any extra time with the movers other than the 3 hour minimum, and had the movers make me feel crappy about asking them to work the full 3 hours that I was paying for.
The only positive thing they did in this entire experience was to send me an email asking for a review, which reminded me how awful they were and reminded me to post on Unilocal

They were on time and finished my move in under three hours. They charged me the price quoted and didn’t add on any additional fees. Professional and punctual. Great service!

Great group of people! They were on time, friendly and efficient. They were happy to help make the move easier on us. I would highly recommend them to anyone moving!

After the impeccable service we received the first time we used SVJ, choosing them the second time for our big move out of state was a no brainer. What a difference. We were promised that once packed, our belongings would not be transferred to another container until it landed at our destination only to find that it had indeed been transferred at least twice. No blankets were used despite our contract specifying that they would. Some furniture were only shrink-​wrapped in plastic. As a result, EVERY SINGLE piece of our furniture was scratched and dinged. Some pieces were completely destroyed. Nearly all the 50 boxes were damaged… some were burst open. The standard insurance provided cover at $ 0.60 per pound and that claim was processed without issue. I’m thankful for that despite that level of cover being woefully inadequate.

Aaron and Hector moved some of my furniture into storage during a home renovation. They arrived on time, were courteous and professional, took time to carefully examine all the pieces they were moving to check for existing damage, then wrapped everything in shrink wrap (bubble wrap on the glass front of a dining room cabinet), got it carefully onto the truck, unloaded it carefully, and were finished in just about 2 hours. This was my first move in almost 30 years, so I was anxious, but these two guys worked well together and handled my furniture as if it were their own. I plan to hire SVJ again to bring my stuff back to the house after the renovation. Ruby at the office was super helpful and efficient in getting the whole move organized in record time. Highly recommend!

The movers were late without calling. We had an arrival window of 9am-​11am. I had to call at 11:10 am to find out when they would be there. I was quoted for 3 movers– 4 came and they tried to get more money for that. At any given time there was at least one of the movers just sitting around. They took multiple smoke breaks while stuff had to be done. The driver hit and knocked over a stop sign on the corner of our old street.
The driver hit a parked car on the street as we arrived and said he would leave a note and later we realized he did not. Part of one of the beds that was moved was displaced and it took them 40 minutes to build one bed between three people because they did not know where they put the piece.
The team of movers were overall OK with the exception of the apparent boss/​leader of them. He kept trying to get more money out of us for multiple different things. He was the driver who hit multiple things. They arrived at 11:25. I was under the impression they would do a walk through first and then he would «start the clock» as to when we would pay/​they would begin moving things. He wrote the start time as 11:25 am and then we did the walk through. We only had one truck load of things and were only going one mile to the new house so it seemed to take much longer than it should have. The last hour they were there they were going extremely slow, lingering and took two smoke breaks in a 50 minute period– I was unaware we were paying $ 95/​hour for them to smoke. They finished up actually moving things just after 3pm but lingered and «cleaned up» for another 20 minutes while we kept asking if they were done (mind you they charge by the quarter hour). They charged us for 4 hours (3:25 end time) but wrote down 3:00pm as the end time– seems like they took our cash for that extra time and added it to their already too large tip.
Overall not a very good experience, not recommended.

This is my 2^nd time using SVJ Moving & Storage Co. And I’ll use them again!
Just to let you know and please pass this along to any boss’ but the guys were great today!
It’s a pleasure working with SVJ. Art was one of the guys who moved me into where we just moved out of and he remembered!
The guys did a great job they work efficiently and quickly!

When I moved to DC I needed movers. SVJ was awesome! Thanks Valerie, Steve, Ruby and Tony!

Great, punctual, professional. I was in a tight spot, and these guys sent an experienced crew with only 24 hours notice! The SVJ team showed up 15 minutes early and began moving my things EXACTLY at the time Chris (my moving consultant) quoted (and no, I wasn’t charged for the 15 minute prep). All of my things were covered, padded and moved-​in securely and IN 45 MINUTES LESS THAN WHAT WAS QUOTED! Go figure, a moving company that didn’t low-​ball me on a quote and actually came in substantially under what was quoted? One happy customer right here!
I received several other quotes and each included hefty «equipment fees» and «transportation fees». Not SVJ — I got nothing quality and great price without being nickeled and dimed!
I highly recommend SVJ!

I pretty much helped the entire time that they moved me (which included their cigarette breaks). On top of that, they lost two sides to my bed. When I emailed about it, the woman told me that they would reimburse. I originally found a bed on craigslist, but it ended up being the wrong size. No other beds were available, so I had to buy a new one from Ikea, and they refused to pay me more than the $ 85 that they agreed to pay for the craigslist bed. I had company hired movers that moved my things to DC, and they were INCREDIBLE. It really proved to me how awful this company really is.

This company was GREAT. The guys they sent out to help me and my family do our move was wonderful. They were very professional and courteous. SVJ made our move a very easy transition. I would definitely recommend this company to everyone to use for their moving experience.
Everything was padded up and well takne care of.
Also, the move was done in a very timely manner. They were done in no time. The peron that was in charge of the crew really made sure everything was completed before I signed anything. He did a walk through with me at the old place to make sure they had moved all what I wanted moved. And another walk through to make sure it was all put in place where I wanted it at the new house. They aslo breakdown and set back up any furniture that needed it. For example my king size bedroom set was huge and they broke it down and set it back up at the new place. I was very satisfied with the job these guys performed.
As I read other people’s comments, its no way they could have had the same crew I had because these guys were friendly with me and my family and they were on time and I it was done so fast, I didn’t see any breaks being taken. So I really don’t know what they are talking about. Maybe it was a different crew. all I know is, the crew that handled our move, were totally Awesome. Thank you so much SVJ.