Bought a house and needed the furnace/boiler checked prior to the winter season. Was also having some issues with the system in general. I called the company that had serviced the equipment for years(The previous owner had highly recommended) and they no showed on me twice but called me back to see if I wanted to buy a service plan.(!?!). That was enough for me. I started the hunt for a new Heating guy. Out of desperation I asked a friend for a referral and she recommended G.J. Stimmler and sons.(She raved about them and how honest they were) I’m very happy that she referred them. In no time, I had the owner Andy and his assistant on my doorstep and the furnace was being cleaned and inspected. They identified the cause of my problems and replaced an electrical part. The bill was very reasonable and I never felt like they were rushing to get to the next job. This is a local, family owned company that’s a couple of generations in the making. I can see why they have endured. The entire time they were working, Andy answered my barrage of questions about hot water heating systems in general and my 36 year old boiler in particular. I asked when it should be replaced. Clearly, there are no high pressure sales tactics here. I was told my system is past it’s normal«useful» life of 30 years but that it’s been very well maintained and does not look it’s age at all. He said it was a coin toss and that the boiler could last for a few years more or die in a few months. There’s just no way to know. He simply suggested putting money away as and when I can and planning for a new system down the road. On top of that, when I asked him if he knew of a good tree service, he gave me a name and number that worked out fantastically. What sealed the deal for me was about a month later, I called the emergency line because my furnace went out. Andy diagnosed the problem over the phone based on my description and told me what to do. Heat restored. Zero charge. These are the only guys I will use from now on. I cannot recommend them enough and I see their truck in the neighborhood a couple of times a week at least. Irrelevant but interesting — I recently looked at some of the yellowed paperwork and instruction sheets that are tacked to the basement wall near the furnace.(Most pamphlets are for equipment long since removed but they date back to the early 60’s.) These documents were added to over the years by Obsessive owners as new parts were installed/equipment replaced and they have apparently remained untouched for decades. Being a history nerd, I took them down and sifted through them and discovered that my boiler was installed(in 1980) by none other than G. J Stimmler and Sons. Irony! That just gives me warm fuzzies. One generation of a family business installed the equipment, the current generation will(eventually) take it out and replace it. Full circle…
Audrey K.
Classificação do local: 1 Philadelphia, PA
What a rip-off! Do not use this plumber. They installed a new toilet about 1 – 1.5 yrs. ago. I called them because the base was wobbling — not even a year old. I called again because the toilet runs for no apparent reason, but I can count on it to run every time I sit on it. They came by and refused to repair because the one year guarantee had expired. They do not stand behind their work and customer service is horrible. WOULDNOTRECOMMEND!
Ann A.
Classificação do local: 5 Philadelphia, PA
Family business that still maintains core business values or respect and a job well done. They installed new sewer lines. It was fast and efficient. They actually cleaned up when done. I also had them install a new high efficiency heating system that is saving me on my bills.