Starbucks

This location use to be my Go To place for studying. I stopped going there because the baristas conversate amongst each other so loudly about their personal matters (even when the background music is playing). They should remember that Starbucks is a place where a lot of their consumers come to do their work/​study. I use to admire the quiet environment they once provided. Their customer service went down immensely.
Now, my new spot is Kafe TR on Ashton Road for those who want that quiet environment! Please, also train the baristas to be friendly rather than a rude attitude and having a miserable face that they hate working there.

This Starbucks – much like many others – is grotesquely overpriced and severely unimpressive. Besides having a terrible location, little to no parking space or drive thru space, and long wait times, the drinks are bland at best and the management is clearly lacking. I’ve witnessed minors working illegal hours and visibly sick baristas handling consumable goods (and what’s worse… the employees openly talked about these situations in front of customers). It’s a no from me.

19 minutes on drive thru… On a Saturday. There was only 2 cars in front of me. When we got the order the cups had hair on them. Yup… Never again. Beyond pissed off at this point.

Excellent location, Clean and app orders are ready promptly. Only suggestion would be more consistency in their brewing.

I’m used to quality service, came back from Europe where baristas are awesome. I drive about 15 minutes to get to this Starbucks and their service is getting worse every time I come here. Two days in a row I asked for a brownie and chocolate chip cookie at 845 pm and they are out of it. Those are two main things a coffee shop should have… Coffee was good tho. So I will be taking my business else where, can’t go to red lion and blvd or the one inside target which is the worst of them all. Probably try Abington area next time.

This is the unhappiest appearing staff of any Starbucks that I’ve patronized. The baristas are rather unpleasant, in fact. The drinks are hastily placed on the busy counter, and the customer’s names are inaudibly announced. After watching a series of unhappy customer interactions for 15 minutes without my drink appearing, I inquired about it’s status. I was told «we made it twice, someone else must have grabbed it.» As I was standing within 10 feet the whole time, I knew this not to be true. Also, why would they remake a drink if it had been picked up, and no complaint registered??? The drink was then promptly made, and was a Starbucks beverage, just as expected. My experience does not seem isolated, based on other reviews. I would seek out other options, if available.

I have been here 3 times. Twice they scewed up my drink. In this case 2 out of 3 is bad.

Each item we ordered (4 total) came out wrong. The barista was new but if he was that inexperienced he shouldn’t have been making the drinks yet. We did get a $ 4 gift card to make up for the bad experience and wrong items but we won’t be back to this one.

Not only is this location at a weird intersection the drive through also sucks tremendously. If you don’t mind waiting 15 minutes or more for your order then you found the spot. So you must be thinking I was there at the wrong time of day, like during morning rush? Uh No! This is their MO, morning noon and night.

Haven’t been to a Starbucks drive through in quite some time, decided to give this one a go. No.
Not only did it take roughly 15 – 17 minutes entry to exit, my drink was entirely wrong (see photo). I used to work Starbucks a long time ago, and I totally understand how busy it gets. And of course if you choose a drive thru (I wasn’t in a rush) you understand that there may be a little bit of a wait, and that’s fine! But I do think 17 minutes is pushing it. I noticed about after 5 full minutes we didn’t budge a bit. Eventually I pulled up and ordered «Iced tall 2 pump SFV light ice coffee in a grande cup» which I did have to repeat back because the barista repeated back «Okay that’s a venti iced americano??»
So imagine waiting about 15 minutes rolling up – driving away because I felt pressured with the line behind me. and seeing that I had a an all iced coffee. As in, there was so much ice in the cup and i am NOT exaggerating, I had trouble putting my straw in! I literally had to maneuver around the ice cubes so my straw would fit. remember i said LIGHT ice right? 4 sips and it was gone… glad I spent that money.
Wouldn’t return on that poor experience. Enjoy that photo fail.

Really nice location and the fact that they have drive-​thru it’s a big plus. But it’s really dirty for a Starbucks. I would expect a better care of the shop to follow the Starbucks standards. I do have a feeling that they are grossly undertrained too. Because some of the employees are really lost during rush hours.

This is by far one of the best Starbucks in the northeast. But not really that many. Wish was as many as Dunkin Donuts.
I stop in once in awile for a good strong hot cup of coffee. On pricy side. But if it’s strong I’ll pay it. I like there holiday frappicno in the holiday seasons. But that’s about the only time I get them.
Alot of seating on the inside and out with free WiFi. I enjoy on a nice spring day sitting out side enjoying my coffee.
It’s a starbucks that can’t be missed across from the airport and on the corner of grant and Academy roads.
They can get kinda busy on weekdays early in the morning. So you are looking sometimes at about a 10 min wait. Not to bad I guess, depending on what you are ordering and how many people they have working.

Echoing many of the comments here, getting in may be the biggest downfall to this Starbucks location. Service is friendly, the place is clean, and they even have a great drive thru. Coming from Academy road means a turn at a busy, ugly intersection. Making said turn without your morning cup of coffee doesn’t make it any easier…

The only bad thing about this place is on how to get into the place to order your latte. It’s hard to get in if your coming from 95. The staff is super friendly and my lattes are always on point. I usually order vanilla lattes and they put just the right amount in it.

I went to this Starbucks a few times and some of the staff are, not very friendly not saying it’s horrible place but they stand to be a little more polite. still i would go back,. Im confident they can do better.

This location sports a drive though but navigating into this location. Coffee alright. slow and not particularly friendly customer service. Don’t make a special trip.

This is a pretty good Starbucks. Location is difficult, but if you are traveling anywhere other than east on grant ave, just turn into westbound grant, pass the star bucks, and almost immediately there will be a shoulder where you can make a u-​turn. It can get pretty crowded in this one!

I typically will make the u turn to stop here since I prefer Starbucks coffee to DD. Recently the service has gone way downhill! The people who currently work here are indifferent and unprofessional. Last week I stopped for a BLACK coffee at the drive-​thru. I received the wrong change and drink– upon informing the barista, I waited for over 5 minutes for a plain cup of coffee. To top it off, the barista told me I was wrong, rolled her eyes at me and did not apologize at all. I will not be back to the drive-​thru after many negative experiences.

This Starbucks is hit or miss. Sometimes I get really good service here, and other times not so much. I can say the same thing about the drinks too. It’s nice that this location has a drive thru, but the location is a bit inconvenient. If your driving north on Academy, you have to make a u-​turn (if you can because that intersection is crazy and has a camera). There is a lot of nice seating, but they could do a better job in the cleaning department.

Great crew. Typical Starbucks. (with a drive-​thru!)