Staples

Following the cashier rung up my order today, she said, «Whoops… there’s a coupon you’ll be able to use.» There’s not normally much to say about an office supply shop, so I Will leave it at that. They’ve everything you’d anticipate an office supply shop to get.

It’s Staples… so, it is what it should be. There are two levels — first floor is mainly where you pay and get printing services. Most of the supplies stuff are on the second floor. It’s pretty organized and the staff is ok… not the friendliest but also not incredibly rude. Anyways, it’s a convenient location for me to grab supplies that I need.

It is what it is. I only go here to pick up ink. The selection of stuff is good. Employees need an attitude adjustment though

This Staples is not as horrible as I had expected it to be from reviews. I had to get a book unbound to put in a binder and they were able to get the job done painlessly and for only $ 2.18. As far as school supplies go, they had a very wide selection of binders, pens, highlighters and post-​its. I was actually pleased with the customer service. I had two associates ask me if I needed help finding anything (and I did, the store is 2 floors!) I do have a weakness for new school supplies, so maybe I am just feeling extra sunny after my stop in here. I would go again and recommend to a friend!

This Staples helped me resolve a refund that another store repeatedly messed up. They were sooooo nice (Eric in particular) considering this wasn’t even their mistake! Seriously some of the most patient, awesome customer service. Yay Staples on Chestnut!

While walking around Center City at about 4:30 pm on a Sunday, I was talking to a friend and remembered that I really wanted to buy a Nutribullet blender (I’ve been wanting one for a while). So, I googled it on my phone and saw that Staples currently has an in-​store deal for the Nutribullet at a discounted price! Staples closes at 5 pm on Sundays so I started walking over to 15^th and Chestnut where it’s located and arrived at about 4:45 pm…
The door was still open which I was thrilled about (since one of my pet peeves is when stores lock their doors before the official closing time). I walked right in and one of the employees greeted me and asked me if I needed help finding anything. I asked about the Nutribullet and the employee led me to the area where they were located and answered all of my questions. I was super impressed by the customer service, especially this near to closing time!
I was also offered a 2-​year warranty on the Nutribullet while checking out for only $ 10 which I thought was worth the money. I probably walked out of the store at about 5 pm, so my entire experience in Staples was quick but easy and stress-​free! I guess there’s a reason why Staples’ slogan is «That was easy.»
I gave ⁵⁄₅ stars because the store was neat and organized, the customer service was excellent, and I had an overall great experience. Will be stopping by again if I need any office supplies in the future!

I was racing against the clock last week when I arrived new to the city and found out suddenly I needed to print, sign and scan documents from an email attachment in order to sign a lease. As I’d been living in Europe, I didn’t yet have the technical ability to do that so ran to the nearest Staples. The two staff people at the counter I was directed to were about as disinterested as it gets. I think the female in particular went out of her way to avoid eye contact, to turn away when I asked her for help, and then grunted out a few monosyllabic instructions to do it myself. I had 45 minutes to the deadline so asked if she could help, and I’d be glad to pay for the service. She looked at me like I’d asked her to lick the pavement. I tried to follow her instructions for the DIY service, but encountered the same problem the other two customers sitting at the other stations were having — the system wasn’t working as per the instructions. Starting to get a little frantic, I firmly requested that the other staff person help me by coming over and showing me (and the others) how to print from email. When he tried, he found that the system wasn’t working. Rather than being apologetic, he expressed annoyance, like we were really inconveniencing him. He eventually tried something else and got mine but not the others to work, but then it failed again as soon as he left. I’d wasted half an hour by now and spent money for absolutely nothing. I could see I wasn’t going to get any more help from the dismal duo, so ran out, found a Fed Ex office where a lovely manager helped me accomplish my mission within the deadline while helping about ten other customers at the same time, all on his own. Guess who’s now a loyal Fed Ex customer?

The worst service ever these employees don’t even acknowledge you at the counter, 3 employees including the manager passed right by me while standi g at the printing station heen here for 10 minutes standing an employee told me to hold on and he will be right with me then he jumped to another customer right in front of my face how rude and disrespectful.

Come here for DIY printing! You email the document to
and it will send you an email with a bar code. Go to the store and use the kiosks to scan the code. Follow the instructions on the screen (debit and credit are accepted) and don’t forget to change to document to black and white because it defaults on color copies. Resume paper is also available at the front desk. They have computers (paid by the minute, I believe) if you need to access the Internet to email your documents. It’s fast and convenient for printing.

I stopped by to print a document at the self service and have been confounded by the lack of knowledge and help. My job has been queuing for over five minutes and the technician is unable to provide an estimate of time to completion. Not only that he was unwilling to print the job behind the desk. If you are looking for quick and easy try someplace else.

Staples is an awful company. They will take orders for products they don’t even really sell or carry, then bait and switch you after unilaterally cancelling your order (without notification). They will also spam your phone with calls after the fact. I will never order from a staples again.

The employee that was helping me (or should I say did not help me) was completely lost, I wasted so much time because she did not do exactly what I asked in the beginning with photographs. I was hoping the manager would be at least more helpful and I was wrong. Going to CVS next time, never stepping my foot in this place again

I used to come here to make over 5000 pages of copies and the girl at the copy center has always been really helpful and gave discounts.

Moving is a chore made easier by reducing paper. This is a good place to go if you have a sizable amount of paper to shred and don’t want to spend hours burning out your tiny home-​sized shredder.
I went in a hurry as my car was parked in the loading zone during rush hour. There was one other customer at the desk. The customer and the person working there could see I was in a hurry and carrying heavy bags. They both stopped what they were doing and let me make my transaction. The guy who worked there was efficient. I like that he let me physically put my papers into the locked bin so I didn’t have to worry about confidential info sitting out on the counter. Thanks Staples dude and staples customer.
I have been back a few times to buy office paper. The people at the counter were spacey and eager to leave as it was 10 min before closing. I have to say, if I worked in that depressing looking store all day long, I would want to get the hell out too.

Manager and employees
Extremely
Unprofessional
Rude
Lazy
Better off going elsewhere !!

Like the downtown incarnation of most big-​box type stores, this Staples is as good as it needs to be: not very.
Fortunately my office needs are fairly minimal. I end up in this Staples once every few months to get random odds and ends like packing tape, ink cartridges and spiral bound notebooks. They manage to fill my needs, but I am never impressed by the selection. Unlike almost every other store I walk into — auto supply stores included — I never walk out with more than I went in for. If I was responsible for stocking an office, I can’t imagine having to rely on this store.
On the plus side, my interactions with the staff have all been pleasant.

Two stories of all your office needs!
I was sent on an errand for work to get some paper, ink, office stuff, blah blah, etc.
I walked in and was greeted instantly by a woman asking if she could help me and I said, «where are your cardboard filing boxes?»
She told me that they were upstairs.
When I was up there I found another employee and basically went down my list with her and she walked me to every thing I needed.
I went back downstairs to check out and the register lady was a hoot, she kept cracking jokes with the other register girls. It was such a nice vibe.
I hate when I go into an establishment and everyone is just going through the motions and basically hate their jobs. Well the cashier ladies at staples are having a grand old time and i left with a smile on my face.

A very large Staples compared to others (maybe it’s just because you have to go up three levels of stairs). They have all the same products as other Staples.
I think service could be better. I was told by the front door person to go to the 3^rd floor for what I needed and ask for help, but no one was there. The register people seem to only want to carry on with each other and ignore the customers.
I only have to come here maybe 1 – 2 times a year, but there is nothing extraordinary about this Staples to make it a regular place to come to. Come in, find it yourself, and get out.

We had such a great experience at the Center City Staples today — now granted it was about 10:45 AM on a Thursday and the places was dead empty — so that alone was a novelty.
My little one and I peacefully shopped for scotch tape, markers, posterboard and other art supplies. the cashier we had (the only one on today — wish I knew her name) was funny and friendly and awesome.
What a surprise and a treat!
Upgrade. (During an off time.)

This office supplies store and copy center has bargains every day. Despite its abundance of variety, it’s two-​floor layout is sufficiently organized for my various office supply needs. There is even an elevator! I like coming in here because the employees are so helpful. The gift card rack is one of the better ones around, and the copy center offers an online or self service option that are both expedient and a great value.
If you venture into Staples you won’t get overcharged for electronics, and you can benefit from an even deeper discount on bigger memory and better cameras. The flash memory cards are often on sale.