Spring Garden Wash & Lube

Went there for the first time today for mere convenience since I was around. Seemed like good service even though I had to tell them to go back and vacuum my seats since I paid for that service. Left there and everything was okay till I realized they STOLE MY BRAND NEW 180 DOLLAR SUNGLASSES from inside my glove compartment. There is indeed a sign that says remove all valuables, but maybe it should say «remove all valuables **because our employees steal**». Will be going there soon to check the cameras with the manager. Pain in the ass.

Was recommended to come here by a friend when I arrive the place was so crowded the line of cars was in the street on spring garden street. Unbeknownst to me it was actually two lines one for oil changes and one for carwashes. So after sitting in the car wash line for about 15 minutes I realize it was aNother line for oil change once I gave them my car the oil change was done pretty quickly and they came and told me that my air filter was dirty and that I needed fuel injection cleaner. I ask how much is the air filter he said $ 48 I said on no put the filter back in my car I’ll go somewhere else and purchase air filter and put it in myself. You really have to be careful with places like this they will rape you in your pockets. I’m pretty sure I can purchase a air filter for no more than $ 20 at the Max. Once my oil change was complete I had to get back in line and go get my car wash which took even longer. I’ve been to a establishment similar to this one and you that’s your oil changed in your car wash done all at the same time you didn’t have to go back around and get back in line a second time. I guess each place is different. The prices here are not cheap and comparable to dealership prices. I paid 39.99. I don’t think I’ll be going back here I pay the same thing at Acura.

Great place. I always get my car washed here. They’re very efficient. It’s so popular, however that I feel like they sometimes do a good job, but not a great one, in order to get through all of the customers.

I’ve been going to this place for years and they have been ripping me off… The car wash for the most part is ok if you get the Philly Special… The oil and filter changes are AN ABSOLUTE SCAM!!! They charge double at least… Needless to say I won’t ever be going there again…

This place used to be awesome. USED to. In the past year, it seems they’ve hired more people (14 men and young boys attack your car now to dry it) and the quality has really suffered.
Someone had thrown what looked to have been a slice of pizza at my car this week– I don’t drive everyday and that gave it the opportunity to really bake on there. I took my car to this car wash so they could use their pressure washers to get it shiny and clean. Unfortunately, though I had pointed out the area prior to the car going into the wash, they didn’t get it the first time. I asked the guy who took my ticket if they could try to get off the mess– it was basically covering my side mirror which made parking more difficult. He said no problem and arranged for it to be sent back through. while waiting for an open chance to move my car, some of the younger boys that work there were driving around cars like complete morons. Getting into Mercedes and accelerating way too fast for the lot, almost hitting other cars, etc. another patron who was also waiting on his car noted that he was glad those weren’t his cars.
Then my car was moved.
And a young boy (I’m hoping he actually has a drivers license) hit the gas hard– like my wheels spun in place hard. Needless to say, I was upset. I jumped up and motioned for him to slow down, and I didn’t try to hide my distaste. The crew saw, and laughed loudly. I followed him while he drove my car to the back and cleaned up the pizza mess. As he backed the car out, he got even more idiotic– purposefully moving at a snail’s pace. Even then, he almost scraped my car on the brick wall. He decided to make a seven point, dramatic and very slow turn out of what could have taken seconds if he would have just cut the wheel. By the this point all of the workers were standing and laughing hard, not doing any work at all while the patrons were standing shaking their heads along with me. I stepped in front of the car and made him get out– didn’t wait for the gaggle of men with rags to dry my car, and quickly got out of there. As I was driving away I realized they completely missed parts of the interior (they had done the interior before moving the car).
Never again. I pay too much of my hard earned money for my car to put it in the hands of people who treat it and me that way.

I went there because I wanted to get an interior detail. I didn’t need the exterior done because I had just had it washed. I pulled in and told them what I wanted and they said that they don’t do that, they have to clean the exterior too. Made absolutely no sense. Now I look at their website and see that they lied.

Car wash was fine.
As far as the oil change… They charged me $ 40 for 5q of Mobil One oil (it can be bought at RETAIL for $ 25). The guy told me the total for the oil change would be $ 76. It ended up being $ 91. Ninety-​one dollars for an oil change??? Biggest rip off ever.

I’ve been meaning to take my car here for a while, since I live nearby, and finally got the chance. Usually I like to hand wash my car myself, but was short on time. Every time I go by when they’re open, there’s at least one luxury car out front being cleaned. That, and there’s often a line down the street (and into the street, which isn’t very safe, in my opinion).
For $ 16 (after tax), the base price, you get a complete wash, and a cleaning throughout the interior too! It was definitely very thorough. I waited in line for about 5 minutes, at which point they took my car (they drive it the last few feet onto the car wash assembly line), and then it took just another 5 – 10 minutes for it go through the complete wash and hand drying. I was expecting it to take at least 20 minutes, but they’re super efficient, especially when there’s at least 6 people soaping your car, and then another 8 hand drying it down. Incredible. I’ll definitely be coming back here.
Unfortunately, I remember from last year, their winter hours are super limited.

I used to go there 5 years ago when I lived in Philly. Service was excellent. Just visited and took my BMW Z4 there to clean up after a road trip. Wash was sloppy and car had to go through twice. The part that ticked me off is bad the attitude of the staff who could barely speak English !! They acted as if I should accept a poor wash job !
I won’t be going back !

Took my car here to get the interior cleaned after a bottle of wine broke inside. Manager took care of me right away and vacuumed and shampooed the effected area. Smells great and got all the glass removed. Would highly recommend! Will be returning!

The outside of my car looked nice but the inside looked just like how I gave it to them. If I’m paying $ 15 for a car wash the least they could do is vacuum properly and clean the inside. Now I have to pay extra and vacuum it myself.

Quick oil change and a really good wash for 35 $. I was in and out within 40 minutes so during by lunch break I’ve still get plenty of time left over! Just pay attention to the up charging on the oil change. They are going to offer the standard filters, blades, intake t/​b treatment (even though I did the seafoam treatment already the previous week) Can’t beat it in the city for a wash and lube though!

An ok wash. Something is always left undone. I would get the cheapest wash because they all look the same. Detailing is better, however but obviously much much more. Do not get any other services, especially not a tire rotation. They cross thread my wheel locks when putting them back on and when I got a flat on that tire a couple of weeks later, I had to be towed to the dealership where they had to break the wheel locks off and I had to purchase a new set. Don’t do it.

I find them overpriced. I’ve gotten an oil change here, it was fine but expensive (but that was years ago). More recently I got my car washed and I got one of the more expensive washes and I can honestly say I don’t know if I could tell they cleaned the inside. I’ve gone to other places and found they cleaned better for a better price.

I don’t write Unilocal reviews often, but my experience here definitely warrants one. I’m new to living in Philly. I’ve been on the look out for a good hand car wash that saves me the trouble of keeping my car clean. This location also does oil changes! I was excited to try this place out. The shop is kept in top notch condition and looks like a well run operation. It gives you a sense of feeling that your money is well spent. The whole process was quick and well done… or so I thought.
Less than 24 hours later on my way home for work, I noticed a slight change in the sound of my engine. The next thing I know, my oil light comes on. I pull over immediately. I checked my oil to find that is was BONE DRY. No oil in my engine. This was around 1230am. I waited for about 1 hr for a tow truck. By the time I got home it was 2am. Oh, and also this happened the night before July 4^th. Of course they weren’t open that day to help me. Why did I give them a 4 star review you might ask?
The way they handled the situation going forward showed the highest level of integrity and service I’ve ever experienced. The following day, the shop manager came to my house. He spotted the problem. The drainage cap for the oil had come off. He brought a replacement. Put oil in my car. We drove back to the shop. They inspected my vehicle to make sure nothing was wrong. They re-​washed my car. They refunded my $ 90 service (car wash, oil change, new cabin air filter). They gave me a gift card for another oil change and car wash.
In the end, no harm was done to my vehicle. They made a huge mistake. But people make mistakes sometimes. When it comes to paying for a service and in return receiving bad service, it’s all about how the business handles it in the end. They handled the unfortunate scenario like a class act. Not what you would expect from a car wash and lube.

First time here… not happy at all. Very clean and well kept place that offers a great wash but I sat and waited while cars that came in both before and after me were washed and finished before mine. No one came over for my ticket to get the details of my wash for a good 20 minutes. I had to get someone’s attention for anyone to notice me waiting. Seems like higher end cars get the better care here. Satisfied with my wash and my windows are clean but as for everything else,.

I gave this car wash a fair shake. I’ve been three times for a car wash and there has been a problem every single time. From not getting the services I paid for to taking twice as long to finish my car to even forgetting about my car, it’s always something. This last time, I had to remind them I paid for tire treatment, the dash was not cleaned and they didn’t vacuum the back. For the prices they charge, you should get a much better service.

I really like this place… Quick service, friendly staff. Plenty to look at while you wait. Clean environment. They even let you know when they recognize you need another service or if you need a part. They don’t push it on you. This is our 4^th time coming here and I know we will be back. As long as they keep it 100, be truthful and honest, and of course keep good competitive prices, they’ll be #1 in my book.

Quick and easy, PLUS a free car wash with every oil change!
Just be careful they aren’t selling you things/​services you don’t need.

Went again today love this place my car look so good and they are nice they put air in my tires for me for free. Thank you

Great service and the friendliest staff. Great pricing and specials too. Nothing like a clean car! They take their time and make sure you are satisfied. Best ever. Have been and will continue to be a repeat customer.

I paid $ 40 for the Philly special which is supposed to be a wash on the outside and a complete clean inside with an interior dress. the carpets were barely vacuumed and there was still dirt and grime all over the interior

They do a fine job. Being the only car was in the area they are little pricey and busy so one can easily spend 30 min here.
Staff has always been courteous and service ok. I have never left think they did a tremendous job for a $ 15 car wash

AVOID, AVOID, AVOID. This place is the worst and it is VERY EXPENSIVE for what you get. Any positive reviews must be from family and friends of the owner. The guys that are to clean up the car after it has gone through the car wash will try to get away with doing absolutely nothing. They will raise up a towel indicating the car is completed when in fact they have done nothing to wipe it down.

This is the best concept in Philadelphia especially for expensive cars. When you go thru a regular machine car wash, there can be debris stuck in the clothe that can scratch your car during a wash. When you go thru a cheap car wash at a gas station you can also get your rims scratched because of the metal wheel scrubs. This has happened to me in the past and its been a disaster. This is a full service car wash, where you pull up, give your car to the sales guy and the you go inside to wait for your car. They vacuum your car, then the car goes thru the tunnel and gets hand washed by a hunch of guys with their soft cloth gloves. Its like washing your car in your drive way. When the car comes out of the pit, they dry it, clean your windows and you are on your way. If you have a luxury car or an exotic car, this is the safest car wash for you. The only thing i had an issue with coming from a detail background: they dry the car way too fast, they usually miss the trunk, under the mirrors and the wheels. I always tell them to get those spots before I leave or when I get home my car would have dry water marks and streaks. The service is pretty quick and the wait is not that bad even on a busy day. The inside has a small convenience store with snacks and car accessories.
Great complete car wash !

oils change was a little high in cost but I have a 2006 Dodge Sprinter and their car wash fits a tall Dodge Sprinter!!! I could not believe it!