Plantscapes U.S.A.

Reposted from 5÷16÷15
I have to say I had high hopes when I called Michelle and she came over a few days later to look at our outdoor space and recommend a design. She told me she would get back to me a week later, when that didn’t happen I called her and she said she could get back to me in a few days with an estimate. She never called or emailed
So, that was a month ago.
I left a message with her asking if she could call me to let me know if she’s ok (she was so nice I thought maybe something happened to her)
I haven’t heard anything, she never bothered to call or email… the poor rating is for her lack of communication and terrible customer service.

I’ve been doing business with Michele now for Darling’s Diner for a little over 2 years, and the thing I like about her is not just the plants she brings, and the flowers, but what she does with them. how beautiful she makes them look after they are planted, but what I like most of all, is the fact that she takes care of the place as though she was planting, and caring for her own home. She is also always willing to do the extra things we might need. She genuinely cares! She cares about the person making the right choices, she cares about what you want, and she cares about keeping with your intent.
Before every season, she puts a lot of detail into creative ideas, and the entire planning process to make sure that we see the finish product from the beginning of planting, and that we stay within our budget. I wish I could give more details, but let me summarize this way: «it’s like night and day compared to everyone else I’ve seen. We’ve found our personal plant artist, .» So… anything you’re doing, or just a landscape job look no further than Plantscapes and Michele.

This company is wonderful. Michele is so nice and all the plants and flowers always look so healthy and beautiful. Her work is meticulous. This company is the best to deal with. Unsurpassed.

Michele is a plant and design master; she brought green into my life and helped me keep it there. I highly recommend her services to anyone who wants to have amazing plants in their house or backyard. Every season she helps me get beautiful plants, puts them in the right spots around my house and in my yard and even helps me keep them alive.
She provides expert tips on type of plant, care and knows what will work for me and my busy lifestyle. Not only that, she’s great to work with.

Michele was wonderful to work with – she really cares about plants and was willing to work with us to give us the garden we wanted. Our garden was such a mess that it took her and her team a week just to dig up the weeds, but they were all always cheerful. She also found us a great lawn care company that uses solar power! The only thing I can say that’s negative is that sometimes she’ll change the date she’s coming to garden without telling us, but since we don’t have to be there for them to weed that doesn’t really matter. I’m so grateful to her for giving us a beautiful garden we can actually manage!

I wish I could write a good review here but unfortunately this one doesn’t deserve it. I called them to check out my backyard area to see if they could make it look less «city». We talked on a Thursday and the earliest we could set up something was for Wednesday at 6pm which was just fine since I work until 530 anyways. 6pm came and nothing, 630, 7 still nothing. So I call and says she forgot and we can reschedule; no problem, everyone forgets things sometimes.
We reschedule for Tuesday (yesterday) at 6pm. Again, 6pm rolls around, 630, 7 nothing again. This time I don’t bother to call her to see where she was. Today, she calls me to reschedule since we got «rained out» yesterday. I just said that it would have been nice if she called and let me know that and that I waited for her to show up or call. She asks again if I want to reschedule and I said no.
Be a professional. You forgot the first time, it happens but to not call again and just say we got rained out is rude; how am I supposed to know we’re rained out, you never called me. Plus I was a bit miffed that I never got an apology for either occasion
She might do good work (based on the reviews) but this was a not a professional experience and I’m no longer interested in using her.
Good luck

Plantscapes USA is the best! Our office environment was enhanced to such a degree that I actually look forward to going to work! Michele’s design, installation and maintenance services area amazing! She is a Certified Master Gardener and it shows in her knowledge and expertise with plants. Her warm and caring personality makes the process of greening up our space fun and exciting. I feel that I did the right thing hiring Plantscapes USA! The morale in our office has gone up greatly! They are now going to do the Plantscaping in our Society Hill Townhome plus do our backyard and Windowboxes out front for Spring, Summer and Fall! You can’t go wrong with this company!

I have experiences Plantscapes USA’s work throughout Philadelphia. Their style is unmatched and very noticeable. The plants are beautiful and works perfectly to enhance the ambiance of homes, shops, and fine dining establishments.

You. can’t go. wrong with these nice people.