Pete’s Pizza

I order from here recently the large cheesesteak platter and it was disgustingly greasy the roll of the steak was soggy and dripping with grease and the the ketchup on my fries gave them a funny after taste. Would not order this again from here

Ordered here a few times. Food is ok, customer service sucks. Really some of the worst service I have experienced.

Disgusting. I ordered a barbecue chicken salad it had pickles instead of cucumbers. Chicken was overcooked. And it took 1 hour to get to my house even tho they’re around the corner. 1 hour for a salad. Unbelievable

The worst «Pete’s» ever (well for the ones I’ve been to). Don’t get me wrong, the food is good. Average for a pizza spot in Philly, but the customer service sucks big time! Okay, so on several occasions I’ve ordered food. Delivery takes forever, so I started to pick it up because each time I’ve had pizza delivered from this place, the cheese is all over the place when I open the box. The pizza is a mess and I sort of have to rebuild it.
Anyway, I order pick up, get there and there are maybe 3 – 4 workers. I walk up to the counter, no one else is in there. One girl is on the phone, one guy is making food another girl boxing up pizzas. Everyone looks at me and says nothing, not how are you doing, I’ll be with you in a minute, absolutely nothing. I had patience and waited for the girl to get off the phone, only for her to take another phone call right away. I had to literally say hello (sarcastically) and ask if I could get some help. She finally got my food to me which had been sitting before I got there and the ten minutes I waited. These cashiers and workers here need to brush up on their customer service skills and they may need more workers.
When I’m spending my money, it would be nice to get a smile, or if you’re not in the mood because it’s hot while your working, at least acknowledge my presence as your customer and wait on me.

Rude Phone service, out of everything, attempted to order online, never made or delivered my food cause they were «out», never called to inform me, phone jockey hung up on me when I called to figure out where my order was. Don’t waste your money, based on phone service, I imagine its rodent infested.

I’m from the area and I’ve been ordering from Petes for almost a year now. Their breakfast is very good, and I really like their BBQ chicken pizza. I always order the Mega fries which include beef bacon, and baked mozzarella cheese. But I’m giving them two stars because I had the worst experience last week.
So I called and the person was very friendly. I told her I wanted a grilled chicken Stromboli and then she seemed distracted. She apologized and then I informed me that two cooks quit that night and that they were a little behind. I then became hesitant about my order because I was worried about the outcome of my food she then reassured me that everything would taste the same. I went to go pick up my order and realized they charged me extra for green peppers and onions and I didn’t recall that ever being the case. I got home cut a slice of the Stromboli and I knew I was in trouble. Instead of using the dough for a typical Stromboli they used their pizza dough. So instead of an Stromboli I got a inside out pizza. It was disgusting the green peppers and onions were over cooked and the inside of the Stromboli (inside out pizza) was really doughy. To top it off there was barely any chicken in it. I ended up throwing more than half of the food away and was highly disappointed.
So from now on if I was ever to call again I would ask did anybody quit that night.

The people in my office order from Pete’s at least 3 times a week. The food is good and the delivery woman is super sweet.
Now, I’m not a person who normally would give a review, but after my experience today, I definitely wanted to. I ended up ordering two days in a row, and the owner (after hearing my should be in bed, not work, voice) greeted me by name and started to take my order. He offered soup, which I declined b/​c I was trying to get my greasy, hangover meal in. (Yeah yeah, I know. I should have stayed home and not went out partying feeling like hell, but the Halloween costume wasn’t going to waste)
So the delivery woman gets here and mentioned my soup may have spilled. Automatically I smiled and let her know it was fine. I’m sure I’m not the only one he goes above and beyond for, but it was nice to know that an owner actually cared a little bit and showed a little heart, and sent me the soup anyway.
Yeah sometimes the girls who answer the phone need to review their Customer Service 101 notes, but I will continue giving my business to an owner like Pete.

Food=3.5 stars
Girl that answers the phone=0 stars
That equals me never calling back.

Pete’s pizza is iconic in West Philadelphia for their rock bottom prices and quick delivery, you will be satisfied with the quantity of #food they deliver.
Pete’s may not always get your order right, your food may arrive lukewarm, and the counter-​girls may be a little surly, but they are so cheap that you can’t complain.
Lets put it into perspective. You can get 6 Belgium waffles for 7 dollars.
Yes, that’s 6 whole waffles. And that is an unbelievable deal.
Whats cool about Pete’s is they open at 7 am and offer delivery immediatly.
The quality of the food is standard and I have tried their gravy steaks, egg platters, and waffles.
They also have an egg platter special for 6.25 that includes 2 eggs, at least a pound of hash browns, breakfast meat, coffee and doughnut, although they did forget the doughnut.
Give it a shot if you are looking to save money and arn’t to picky about service. Quality is decent and worth it.

The people that answer the phones at this joint need about 3 years of Customer Service Training. Good grief, it’s 1 thing to be Hood but you can at least attempt professionalism when people are calling to give you they’re money. I called to place an order and some jaded being picked up the phone all Snappy and brash. when I gave her my address she said they don’t deliver in my area, ”Call da other stow” then hung up. She didn’t even bother to give me the number to ”da other stow” Then someone called me back repeatedly and when I finally picked up asked did I place and order. When I said no they just hung in my face. Yup, I’m good. Won’t be attempting and order from here again.

The young lady who answers the phone last night Sunday Sept 8^th sounds asleep and answers the phone n puts you on hold… she is rude and hung up on me because I asked why she needed my entire billing address n security code and expiration date for credit order… She is very rude… all I did was ask a question n she gave me this speech bout doing her job n hung up… Birds!!! Then the food was not worth that hassle!!! The spaghetti was just ok… The cheese steak was cold n void of flavor n the Greek salad has way took much feta… A

The pizza ain’t bad for what I am coming to learn is just philly pizza, but I ordered a small pie to go and the staff was so unfriendly and inattentive that it made me not want to order from here again.

I will never forget the time I ordered a steak for delivery that never came. I waited an hour and then I called up to see what was going on. They asked me what I ordered and I told them and they told me that nobody called and ordered that. Click.
Before this incident I ordered from Pete’s for about 5 years. I was done after that. Steaks and like an earlier review says, mega fries, were all they had going for themselves. It’s been so long… who knows now.

Before I review Pete’s Pizza, let’s get one thing clear:
Pizza in Philadelphia is mostly craptacular.
It is from within that framework, that I review the pizza at Pete’s.
Pete’s does what most of Philly does and what ruins the overall quality of the pizza you are getting; they start with cheap ingredients. The sauce is a little too sweet and tastes like it doesn’t have much added to the original tomato paste base. The crust was actually not bad and seems to have been brushed with some garlic butter before cooking. The toppings were decent, but nothing to write home about. Small bonus for the swine haters: all-​beef pepperoni. The cheese again is a weak spot. mediocre cheese = mediocre pizza.
I would likely eat from here again, but only because it’s 2 blocks from the gf’s house. Next time though, I think I’m going for the mega fries (read: mozzarella, cheddar and bacon over french fries. with ranch dip!) Coronary city, population: this guy!