Papilio

Exceptional… I have visited & purchased@ this property
on a short shopping spree i decided to stop by… knowing the European brands are exquisite. well made… beautiful in detail. exactly what i was looking for & more. What i did not expect was a General Manager by the name of Gabriele… this tremendous woman not only knows… pr in a retail sence .her knowledge in stock, designers, ect was exactly on point!!! Her info on my travel to Italy which we shared will b greatly appreciated as well. Purchased gorgeous thigh hi’s & the perfect bathing suit for my trip to Italy & Paris

Dishonest and morally questionnable. The store is two blocks from my house. My mother went in to purchase some tights for me to wear this evening. She wasn’t sure what pattern I wanted so she bought 5 pairs because the worker there told her she could return them so long as we did not open them. She came back to my house, I made my selection (without opening anything) and then she returned 15 minutes later with the unwanted pairs. They would only give her store credit for 3 pairs and the additional pair they refused to take back claiming the item was discontinued. Now I am stuck with a $ 32 discontinued item I do not want and a $ 70 credit with a store that I never want to set foot in again.
Do not go to this store!!! Bad people.

I recently purchased an item at this store. Papilio is new in my neighborhood and I felt bad because I had never seen anyone inside and wanted to support new businesses. The woman working at the time helped me choose the size of an item, which ended up being way too big for me. I went into the store and tried to explain my dilemma very nicely, but when the person working at the time called the owner to ask if I could have an exchange for a smaller item, she said that I could not return the item or make an exchange because the package had been opened. I feel this is a bad business policy and I will not be shopping here ever again!

Never, ever shop at this ridiculously overpriced store. The manager is a complete snob, unknowledgeable, and unhelpful. I was sucked in one evening looking for something nice for the holidays. She sold me three pair of overpriced tights; however, I thought the purchase was worthwhile until I got them home — opened the package, and the size she had sold me was completely wrong. I am sure she did this on purpose just to be a rude snob. Their return policy is absurd — nothing can be returned or exchanged ever, if you have opened the package. Well how the heck are you supposed to know if something fits without opening it? You, of course, can’t try it on in the store. And how are you to know the sales clerk/​manager of the store is deliberately trying to rip you off? It is a sham of a place. I am now stuck with a pair of $ 50.00 tights that seem to be manufactured wrong — they might fit a young child. So absurd. When I went back to the store to explain the situation and try to exchange for a larger size the sale clerk working admitted the manager had sized me completely wrong, and that she would have sized me differently and never given me the size I wrongly received. Such a waste of money and time. Avoid this place — it is a total rip off!

This is a great place for hose. They are not the most knowledgable about hose and nylons but they know the basics and have a large selection for the everyone’s general needs. They have 300 denier hose for the winter… which means they are really warm, the higher the denier the more opaque and thicker… the lower the more sheer they become. They are expecting even thicker ones or fleeced lined ones soon… these are must haves for winter!
No full fashion nylons or non stretch, just the basics but they are the basics in hose from European machines which are the best, no chinese crapola! Which is why I give them 4 stars, if I find out chinese crapola is being sold there I drop to 3. I forgot to add big PLUS No Legs Ave crap…
They now have a really knowledgeable gal in the store, I waited while she got caught forever at the bank, well worth the wait, she knows her stockings and is a delight to work with.