Nicholas Cosmetic Dental Center

Great over all experience! My dental visit was painless and quick!

Best dentist ever ! I couldn’t be happier with the treatment provided ! I am so excited to share dr. Malik’s contact info along! Thank you so much for the exceptional care!

I arrived at 1:01 for my 1:00 appointment. I am 100% positive that this is the time I had scheduled. I verified it on my I-​phone calendar and on the wall calendar at my home. I also had an earlier appointment that day at 9:00 and I had booked this and verified it with the receptionist that I had a 1:00 appointment, leaving myself time to make it to Nicholas at 1:00. I left my two kids with a sitter and took the train to get to the appointment on a Saturday. (I work during the week). Upon arrival I sat in the waiting room. Shireen (she said this was her name — only later did I find out that Shireen is Dr. Malik — the dentist at this practice) called me up and told me that I had a 12:00 appointment and that I would not be seen. I told her that I had a 1:00 appointment — that I was absolutely positive of this. She said I would have to leave and reschedule. I told her I would not do this — I already was coming in on Saturday while having my kids watched while I made my way down there and that I work during the week. She said she would not help me. What is the worst thing is that she WOULD NOT EVEN LOOK AT ME while she was speaking to me. And there was no apology at all. I told her that this was not my fault — I did my part — I showed up on time to my scheduled appointment. She showed absolutely zero concern. ZERO. COLD AS ICE. What is worse is that I paid for the visit via a Living Social voucher — so I now have to contact them and try to gain reimbursement.
If I could offer this office and Dr. Malik (AKA Shireen) zero stars I would. very unorganized on the part of bookings and zero concern for customer service. They ARE really good at losing new patients, however.

Dr. Malik was extremely gentle, smart, and understanding at my dentist appointments. I hadn’t had a checkup in several years and Dr. Malik was not judgmental at all and was also very thorough in her assessment and work. The practice also has very helpful receptionist/​billing staff, are conveniently located in a beautiful office in center city, and accepted my dental insurance. I have already referred several people to this practice so far and I continue to highly recommend Dr. Malik to my friends and family in the city.

Always have a relaxing time here. It’s a lovely penthouse office. Totally chic ! There is never a wait and the Dentist will almost always see you right on time. Cozy and comfortable ambiance !

Hadn’t been to the dentist since High School and made an appointment here. It turns out I had to get tooth extracted and some other work done and it was a very pleasant experience. The receptionists were all very friendly and Dr. Malik was very professional and knowledgeable.

Do not even consider going here unless you want to deal with the most unorganized and unprofessional billing process you have ever experienced. It seems they don’t keep very good records. They have called hassling me about money, and only left me alone after I proved via receipts that I had actually paid in full! Also they will not submit an appeal to the insurance if work is denied the first round. They don’t even issue bills, just post it notes with chicken scratch on them. Even if you ask for a bill they will just email you a digital file and say to pay over the phone (careful! no receipts!) If you call the office to talk about billing they won’t talk to you, just tell you to email them. If you ask for a referral for an oral surgeon, they give you a google search print out of all the oral surgeons in the area. Don’t even get involved, it will save you a huge headache!

After 7 years of cowering away from dental exams due to childhood psychological trauma, I’ve finally found «the best.» As a medical professional myself, I am aware of the impact first impressions can have at medical facilities. You are greeted with warm personalities the moment you enter the office. The patient care assistance at the front desk is absolutely wonderful and patient, Dr. Shireen Malik is a godsend. Never have I met such a patient and understanding professional who makes sure all areas are covered. The office is extremely accomidating and efficient, also the weekend hours are extremely convenient. This office has definitely enabled me to trust in a professional environment that is critical to one’s own health which is oftentimes feared and overlooked. If you’ve cowered away from dental examinations as I’ve done, I encourage you to be seen at NCDC and have your fears washed away with exellency.