Liberty Gate and Garage

Very bad… I recently called for my gate to be service. This was the only place that came up with my google search so I didn’t have much of a choice. I called on 3÷29÷2015, I left a message about my problem and receive a call back on a Sunday. The guy told me that he would send out a technician on the next business day. The technician showed up on Monday to look at my gate. I was given a price which was fairly reasonable so I had agreed to have my gate serviced. @20 miniutes into the job the tech ask to see the remote control to the gate to run it so that he can see how it stuck. In just a few minutes he asked me if I had a hack saw on hand, I looked and replied no. he then informed me that he will get one from the office. I didnt think much of it at that point because the address this business use on Unilocal is about 10 minutes down the street. He told me that it would take him about 30 minutes. After hours of waiting, I called the office to see the status of this technician. The man who had answer took my name and number so that they can look into the status for me. He told me that he will call me back in 5 minutes.
Again, I waited 30 minutes and I had to call them once again. Guess what, they were closed for the day at this point. I caleed back the following day. I got the same response that he would call his technician and return my call in a few minutes.
Again, same response with reassurance that he will immediately look into this situation. I told him that I had receive that same response for over a week now. He told me that it was not him but to trust me that he will call the technician himself. After hours of numerous waiting I had called again, and again. With no response and another week has gone by at this point due to my busy schedule.
Into the third week, I had got feed up with the same response I had to visit this business and ask for me keys. When I arrived at the address 201 spring garden suite #, I was shock to see that this address lead to a loft apartment complex with secure front door access. I had to know the apartment number for whom I was looking for to dial on the pad at the entrance.
I called them again to see how I would get access to this aprtment. Gguy picks up and tells me that he has talk to his tech and he did not take the key and hung up. WOW! Called again but this time they will not respond no more to my phone number. After several times of call I knew they would not pick up anymore. So, I called they from a different number. I told them that I would like to get some service from them and that I was trying to locate their office. I was told that they only did out call service. I asked «what» about the address on Unilocal.He said that they do not have a business address. SHOCKED at this point. I told them that I had service tech come service my gate and that his technician had left with the remote and had not came back to finish the job. HE said that «you must be mistaken us with another company». Mistake? This is the only gate service people in the whole state. This service was generated by google and had a fairly good review on Unilocal!
Now I just want my remote, I didn’t care for the job being done by his company at all. I wanted to be able to sleep at night knowing that I’m the only one with the gate keys.
I have been scammed for my gate keys! I have to change looks and reprogram the remote and gate to avoid further cost from these scam artist.

I have had the worst experience with this company. I called for 3 weeks in a row to seek a status update on the technician who had came out to repair my gate. When the technician was here, 3 weeks ago, he told me he had to get a hack saw for the job so he would return after about 1 hour. After weeks and weeks of calling into the office, I was told that someone would get back to me as soon as they contacted the technician. TODAY, I am very upset. Everytime I call into the office they inform me that the manager or technician is not available. Quite frankly, I dont care about the JOB anymore. I am more interest in gettting my REMOTE control for my front roll up gate. The Remote cost me $ 80. If they dont want the job all they have to do is return my remote control keys. I seriously think that they want to scam people for their keys and break in at night. HOW HARD IS IT TO JUST REUTRN THE KEYS AND SAIDD THEY DONT WANT THE JOB.
JUST RETURN MY KEYS!!!