Just Towing Transport and Recovery

Believe all the reviews seen below! Only leave a review to support how poor the business is operated! It will help them closer to being out of business! :-) Thank you for all your assistance «Just Towing». We understand its «just towing», but find a little justice and common courtesy to treat your clients with respect, and their vehicles especially. What a disgrace…

Satanic. Disgraceful. Irresponsible. Unprofessional.
This towing company was called by my warranty company after my car died on 676 in Philadelphia. On a Friday afternoon. In the summer. (Read: I did not pick them). They were told of my situation, that I was stranded on an major interstate without egress.
Estimated time of arrival– 1 hour.
Estimated time it took for them to NEVER. SHOW. UP. — over 4 hours.
I waited on the side of the interstate, alone, with no car, no way to safety, no AC and dwindling cell battery for over 4 f’ing hours. I called the contact number provided to me by my warranty company and a man answered the phone and said «I’ll call the driver to see where is he». I never got a call back. I tried several times. No answer. My warranty company called them — also, no answer. I had to call another tow truck to rescue me.
These guys are obviously scumbags. They don’t care about their business and they have proved they don’t care about the lives of people who are stranded, in distress, and in harm’s way. They are completely BOGUS company — inept in every way.
I wouldn’t call them if my big wheel broke down.

NEVER USE THIS TOWING COMPANY. they caused $ 1200 in damage to my car. They took 3 hours to get my car when the ETA was 1.5hrs. Driver showed up on the phone, no apology and proceeded to back my car onto flatbed crooked with me in it! He damaged my rim on side of flatbed. Then When I asked him to straighten out the car he got in my car, floored it and bottomed out on the pavement and damaged my front bumper with a horrible grinding noise. Then he denied he did anything wrong. Then I called the owner of the company with the complaint and he accused me of making it all up. Enough said.

Do not use this company! The dispatcher (Chris) yelled at me and hung up on me after I told him how him how disappointed I was with their service. They originally said it would take a little over an hour to come tow my car, which turned into 4 hours. Every time I would call, they said the driver would be there in 10 minutes. I’m not sure what their issues were, but it doesn’t take 4 hours to get anywhere in Philly regardless of traffic. With an industry that has a ton of competition, service is what sets you apart. I work with small businesses on a daily basis, and this was probably the worst one yet. Good job. If there was an option for 0 stars, I would gladly choose it.