JB Plumbing and Heating

Our kitchen sink faucet broke on a Sunday morning during a holiday weekend. I called many Philadelphia area plumbers but only heard back from JB Plumbing. Mark, the owner, called right away and went through our choices to replace the faucet first thing on Monday morning. He communicated very well through email and was upfront with all the details. The replacement went smooth and we are pleased with the new faucet.

I was recently referred to Mark and have done several jobs — both small and large. Simply put, couldn’t be happier with Mark and his crews. He shoots straight, arrives on time, and does great work. Also, he was a huge help with a quick turnaround on an emergency job. Can’t say enough about having a great plumber!

Great service! Friendly and quick response. Fairly priced too. They replaced our broken water heater.

I used JB Plumbing to attach the faucet and garbage disposal to my new sink after the granite countertops were installed. They were quick, reliable, fairly priced, clean, and helpful. I will continue to use and recommend them for my plumbing needs!

Great service. Quick turnaround. Friendly staff. I would recommend this to anyone with immediate problems to be fixed.

I had Mark come out do some work for me he was on time did a good job they cleaned up after themselves I was very impressed!!!

Made an appointment Friday afternoon. After saying my address and the building name, Mark said he knew ‘exactly where I was’. He gave me a window of ‘Monday morning’. I called at 11:30 after not hearing anything. Finally heard back that he would be here in 15 minutes. I get a call that he is at the wrong address, and doesn’t do work in my type of building. Thanks for completely wasting my time.

Had a leak in our main sewage line and knew it was going to be crazy expensive. I was scared to call a plumber that I didn’t know because they are usually out to rob you. I remembered that we used these guys to install our new heater a few years back and they did a fantastic job. When I called, I spoke with Mark who is very nice and came out the next day to check it out. He didn’t lie and tell me we needed to replace the entire pipe just to rip me off. He was honest, and he was early! Got the work done the very next day. The guys were on time, and very nice and respectful. They did a beautiful job and were in and out in no time at all. Will definitely use these guys for ALL of my plumbing needs. I couldn’t be happier with the quality of work, honesty, and customer service.

On time to the minute. Professional approach and service. Pride in workmanship. And easy to work with. Mark and JB Plumbing were all of these in dealing with both water and gas line extensions for our historic residence in Center City. Pricing was fair, and no surprises or changes. While I had hoped not to need a plumber for a while, I just called JB Plumbing for a leak and will be working with them again. Highly recommended.

Mark and his guy just left my house and fixed my moaning toilet! They were great. Spoke to him last night. He was there this morning. Had the part on him. In and out in under 15 minutes. I cannot express how satisfied I was with the whole experience. Not the cheapest but I will definitely use services again.

I woke up in the morning to find water damage in my kitchen coming from the 2^nd floor bathroom. I turned off the water for the entire house and then called several plumbers — JB Plumbing was first to get back to me and was at my home after only a couple hours. They were clean and courteous and they fixed the leaking toilet supply line quickly. It was an emergency, so I honestly didn’t compare prices with any other company, but I have to say I was happy with the service and would call them again.

We had some minor flooding in our basement mechanical room — Mark came out within an hour of our call and inspected the water heater, determining that it was not the problem. (turned out to be the AC condensate line)
He did not charge us a dime for his call and was completely honest in his review. I will call them again when I have another plumbing issue.

CAUTION – all these wonderful Unilocal reviews would make you think you are in good hands – CAUTION.
I am not speaking to the work because never got that far due to:
1) WAY overpriced quote
2) misinformation telling me the leak was just in the tub and there wasn’t one in toilet when there WERE issues in both places
JB quoted $ 975. Because it was not an intensive job (couple hours at most), and the fact I told him my partner said there was a leak also in toilet which he said there was not, I got another quote. This plumber repaired both tub and toilet for $ 500. Double the price and not even a correct diagnosis!!! Go elsewhere!

I am so appreciative of Mark from JB Plumbing. Our garbage disposal had suddenly stopped working, leading to our dishwasher machine to back up and flood the kitchen. We found JB on Unilocal the next morning, and they came out THE SAME morning. Not only that, when Mark figured out it was an electrician issue not a plumbing issue, he didn’t charge me at all. Great and honest guy.

We had a small gas leak coming from the shut off valve of our stove/​oven. I found JB Plumbing and Heating on Unilocal,and gave them a call. While it was clear the were very busy, as my issue happened when the Philadelphia area was experiencing bitter cold and water pipes were bursting, Mark made sure to set up a time to get out to my place. He was able to come early in the morning and finish up just in time for me to leave for work — so I didn’t have to take any time off. I’m not sure of any other plumber that would be so accommodating as to come out at 7am on the coldest day of the year, but Mark did.
Additionally, the way the shut off valve had been installed, it actually sat below the floor boards, which Mark also fixed.
Mark understood the issue and knew exactly how to fix it. He was definitely knowledgeable and friendly as well. I would definitely recommend JB Plumbing if you need any plumbing work done.

Using JB Plumbing and Heating was so easy and cost effective! I called about a week before Christmas and was almost out the door to head on a long car drive for the Holidays until I checked the basement to see the hot water heater was broken and there was water everywhere. Mark came out within 45 minutes, confirmed it needed to be replaced (it was 20 years old), purchased and installed a new one, and hauled off our old one. This was all within 2 hours! The price was fantastic and the work was wonderful. I will definitely be using JB Plumbing and Heating again. :) Thank you Mark!

I found JB Plumbing and Heating through the great Unilocal reviews and was not let down. We had a leaky kitchen faucet, called Mark and he was out within 20 minutes on a Sunday. He recommended replacing the faucet (it was a cheap Ikea one) and after a bit of research we agreed and scheduled the install for the Tuesday following.
The night before he was set to arrive our garbage disposal stopped working. During the install he cleared out the disposal free of charge. The install was quick and they didn’t leave a trace. We did a fair amount of research and were really pleased with their pricing.
We were really pleased with JB and will definitely use them again if we need a Plumber.

Plumbers get a bad rap, man. They are stereotypically known as being unreliable, costly, and having their butt cracks hanging out in the middle of your kitchen. Luckily for me, Mark at JB Plumbing was none of these things.
While getting our house painted, the line that brings water to the icemaker in the freezer broke. The painters did their best to fix it, but even I could see that the line was just plain old and needed to be fixed by an actual plumber.
After making half a dozen calls, I finally had someone to come out that afternoon. Unfortunately, that guy blew us off so I called Mark at JB Plumbing. We scheduled for him to come at 7 am the next morning.
Well, to my surprise and delight, Mark and his assistant came not at 7 am but at 655 am! He was in and out quickly, I had water back in my house, and I found a new go-​to plumber. I’m not going to lie– getting that itty bitty water line fixed wasn’t cheap, but I think the price was fair and is what I would have paid anyone else for the job.
Like other Unilocalers have said, you never want to need a plumber, but I’m glad I have someone reliable to use in the future.

Meh.
Overcharged us. Outright refused to furnish an itemized bill. Offered discounts for good Unilocal reviews. All in all an experience in which I feel that I was taken for a ride.
I’d chalk the high rating up to discounts-​for-​reviews trades.
Would not use again.

I’ll level with you — It was rough to schedule an appointment with JB. We played phone tag a few times. Here is where my complaints end and die in a fire because they are meaningless compared to the extraordinary quality with which this business operates.
JB Plumbing is the equivalent of having your smart uncle come by and fix your problem. He won’t just fix it for you. He’ll explain it away and make sure you might even know how to take care of it yourself next time. He won’t pull the wool over your eyes and make up some nonsense about getting new gasketpipecatches or whatever. He’ll do a good job because he cares.
Within minutes of Mark’s arrival, my problem was diagnosed and fixed with a smile. I cannot recommend this place enough. If you live in Philly and don’t give JB a shot at your plumbing issue/​project, you have made a horrible mistake.