J Travis & Associates

I visited this location tonight to get our taxes done here for the 1^st time and had a 6pm appt that was set up weeks ago. We got there and was told Jeffery Travis, himself, was with another client, but we could see his wife. My 2 friends who referred me warned me I may have to wait but get Jeffery, so we turned down the offer. 11 hr and 20 min later, no Jeffery in sight and no update by the front desk clerk. We had our 15 month old daughter with us, needless to say she was getting restless, so we packed up and left. No apology, and only asked if we would like to reschedule. Yeah right? I value good customer service and a business that runs in an orderly fashion.

Okay, so I see they have no reviews yets. I’ll be the first.
I started going to the Travis’ when I purchased my home in 2004. Prior, I just did them on my own. Being a homeowner, I was leary of the task and figured professional was the way to go. Those chain places scare me. H&R block should be shut down, they prey on people. Anyhoo, I was delightfully surprised at how professional and effecient the Travis’ were. No shaddy questions, straight to the point, they explain everything. Pricing reasonable enough. Definitely not the $ 300 the chain places will charge you. Mind you, I only have one federal and state return to file.
I have since learned they are a family business, which is nice, the personal touch of business is a thing of the past, but it is so necessary.
I have been going to the Travis’ every since and I am pleased. It is relieving to know that I will not be audited or risk jail time for the sake of a dime.