Hilton Philadelphia at Penn’s Landing

OK… This place is impressive. Friendly staff. A+ breakfast restaurant. Room was clean and nice. Situated on the water. Must visit.

Nice hotel with beautiful views of the river. Room was spacious and clean. Would certainly stay here again.

We stayed at the Hilton Philadelphia at Penn’s Landing for 2 nights (April 28 – 30) during the Penn Relays and thoroughly enjoyed our stay. Clean room, friendly and helpful staff and great location. There is some road noise from the nearby highway, but that is somewhat expected in a city. Would recommend and would stay here again if the need arises. Thank you.

What a wonderful place for a wedding! We had our wedding at the Hilton in the Columbus Ballroom at the end of March. We were working with the director of catering Jordana who was wonderful. She made the planning a cinch and was very responsive and respectful throughout the whole process.
On the day of our wedding the ballroom looked great. Our friends were allowed in earlier in the day to set up the photo booth and centerpieces. We didn’t have to worry about coordinating the cake as an amazing cake from Bredenbeck’s Bakery in Chestnut Hill comes standard with your package. Jordana and Steve who is the new events manager were both great throughout the night and made everything perfect for me. If there were any problems, I never knew about them!
Our suite the night of the wedding was spacious and the view South to the Walt Whitman Bridge was beautiful. All in all, I highly recommend getting married at the Hilton. There are lots of outdoor spots for pictures, we opted to use the hotel shuttle to go to Race Street Pier Park, but Spruce Street Harbor Park and Penn’s Landing are both right next to the hotel and offer great views.

This hotel is magnificent. I am a Hilton Diamond member who travels extensively, and from the cleanliness of the rooms to the professional staff, the hotel is perfect. I highly, highly recommend this hotel to anyone. The hotel is clean, the rooms are gorgeous, spacious and up to date, and staying at the Hilton Penn’s Landing is a memorable experience.
In particular, a front desk employee named Toshiba is probably one of the most helpful staff members I have ever encountered in a hotel. She always remembers my family, and she goes above and beyond to show she genuinely cares about our comfort and wellbeing.
The front desk is the first encounter for a guest and a service oriented, customer oriented front desk person can make a trip. Tashida is the probably the most courteous, and genuinely helpful hotel employee I see while traveling.
Tashida always goes above and beyond to remember our room preference, she is extremely knowledgeable in restaurant recommendations and she makes awesome family activity recommendations. We cannot express our gratitude enough for amazing employees like Tashida who go out of their way to make us feel at home.
Thank you for the wonderful experience Hilton, especially Tashida! We look forward to continuing to visit this hotel with my family and business. Because of the amazing staff (Tashida) this is our favorite hotel in the country!

I thought the Hilton Penns Landing was great. The room was nice and spacious. Customer service was good. It is in a great location as well with a great river view, walking distance to a cool bar district in Old Town. I enjoyed my stay here and would recommend it.

Just completed a 3 night stay, and everything about this hotel is on point. Each employee we encountered was friendly and helpful, offering advice on Philly and the hotel itself. I recommend the upper floors for a great view of the city or the river.
We ate at the restaurant and even though it is a temporary setup while being refurbished the food and the service were both excellent.

We stayed here last night and it was exactly what you would expect from a Hilton. The room was clean although the bathroom was a little dated. The common areas were clean and the staff members were both helpful and pleasant.
The location is great, although you have to walk over overpasses in order to get to Old City. It’s close enough to everything without making you feel like you are in the middle of the city. The hotel has a great view of the Benjamin Franklin Bridge, especially from the HHonors Lounge.
Parking was steep at $ 32 per night for self-​parking, but the garage is right next to the hotel, so it is convenient.
Also, make sure you enter «Hilton Philadelphia at Penn’s Landing» into Google Maps or your GPS. We entered «Hilton Philadelphia» and «Hilton Philadelphia Downtown» and were directed to the Hilton Philadelphia City Avenue location.

Very nice hotel with great staff! Excellent location and nice views. Would definitely stay here again.

Great hotel and great place to stay. Been here twice. The only knock is the self parking. They tell you to use room key but it rarely works. A hassle
But this is a great location and I’d like to come back

Very nice hotel. This was my family’s first time traveling with our 8 month old and this hotel made it very easy. We enjoyed the pool, the view, and the excellant service. Very relaxing breakfast setting as well. Look forward to staying here again and enjoying more of Philadelphia.

We come to Philadelphia every year the Army-​Navy game is played here. This Hotel was the best hotel we have stayed at in the many years we have been coming. Rooms are very nice and comfortable. Spectacular view from our 19^th floor room! Breakfast was very good! Highly recommended!!!

Stayed here as part of a wedding block. Booking was a hassle as they had just switched ownership from the Hyatt and they kept telling us the room type we wanted was not available when it was. They rooms were clean and welll maintained. We had a room with 2 double beds and with 4 adults staying in it we never felt cramped. In the summer the park below has food stands and a beer garden. Will definitely be staying here again.

Had a wonderful stay at the Hilton this past weekend, staff was wonderful. The concierge Chris was absolutely fantastic at what he does. We went to him for a dinner recommendation and reservation and he had menus, free drink cards, and directions all readily available for us, he is so knowledgeable on the ins and outs of the city.
We also really loved the location, we spent the afternoon at the Spruce Street Harbor Park which was just steps from the hotels entrance. Overall great stay!

Got a great rate here on priceline. We usually stay center city, but this was a nice change, especially since we were taking the kids to the Adventure Aquarium the next day and it’s literally right across the river from the hotel. It was easy to get to, had a large parking/​unloading area out front, convenient parking, great views of the river. The location was great especially if you want to venture to Old City for dinner, visit the historical tourist attractions, or head down to South Street. The ferry boat to Camden (and the Aquarium) is about a 5 minute walk from the hotel. Much easier amd more fun than driving. The staff at this hotel was phenomenal. Extremely friendly, informative, and helpful. Free wifi worked fine. The room itself was nice. Decent size, nice view, comfy pillows and bed. I always appreciate a fridge in the room too.
The only negative comments I have pertain mostly to the bathroom. There were double doors that didn’t lock, with a gap between them, so privacy is limited (especially traveling with young kids that like to burst through doors). A belt wrapped around the handles helped, but wasn’t perfect. The bathroom was a little outdated, with cracked finish in the tub and worn fixtures. We found a few stray hairs in the bathroom too and one of the bed covers had some stains on it.
However, the positives largely outweighed the negatives, and I wouldn’t hesitate to stay at this hotel again.

Called before my visit as I wanted to make certain my van would fit into their garage parking. I spoke with their customer service call center somewhere in the Philippines AT LENGTH but I was not convinced I was getting a right answer. I called the hotel later in the day and got connected to Robert, one of the valets I guess, who said that he was almost certain clearance was 6’6″. I asked him if someone could check to be certain. He said I could just try it when I arrived… Finally he abruptly said, «Six feet.» Fine. I called again to speak to the manager and the operator took my name and number, saying I would be called back within 5 minutes. Tim Peters did call me back! I got a definitive answer from him! Hurrah for excellent customer service! But really not the best way to start out.
This Hilton is in a great location. Our rooms were clean and comfortable. The front desk got us adjacent corner rooms that had great views and that we could close off from the inner corridor. The valet and bell hops were gracious and accommodating.

Located right by the water in downtown Philadelphia. Rooms are nice and clean. Not as modern as I would like as far as outlets and furniture. Great view if you happen to have a room facing the water.
Walking distance to shopping and restaurants.

I had a great experience at this Hilton. I dropped in without a reservation and the staff was extremely friendly and accommodating with a competitive rate.
The room was great, fully equipped with everything I needed with new modern amenities. The bed was extremely comfortable.
I ordered breakfast room service, and was pleased with the timeliness of its arrival, the freshness of the ingredients, and the many options.
Lastly, I had an unplanned conference call at 12pm — which is check out time. I asked the front desk if I could delay the check out time for awhile so I could join the call, and they allowed it without being fussy. That was good customer service.
I would recommend this hotel to anyone visiting the area. It’s conveniently located to the historical locations and right next to Spruce Street.

We chose this place to watch the fireworks. With the river vantage point, we we able to watch the fireworks up and down the river from Camden to Riverton.
For the grand finale, Philly fireworks shot off from a barge right outside the hotel. :-)

First off, I made this reservation a while ago so Hyatt didn’t tell me this changed to hilton…
Location on the river isn’t bad, so you have decent room views. Service was ok, they have an indoor pool, but…
— 19^th floor room was still pretty loud (traffic, and was woken up by a group of families next to me opening and shutting the doors)
— Hotel feels a bit older
— Shower temperatures available are only scalding hot or luke warm
— No Starbucks nearby
— Gym was pretty shoddy, pieces of machines looking like they’re about to break off, no bosu balls, pretty small
Other hotels I’ve stayed at have been located more downtown, which allows you to wake up practically next to awesome cafes and restaurants.
Maybe this is good for budget families but I would recommend Hyatt at the Bellevue or Le Meridien over this property