Gateway Towers

I’ve had the pleasure of living in both The Enclaves and Gateway Towers and I’ve been here for well over 10 years. My experience here has been «Outstanding» from the corporate office to the staff and management team on the property. The management team has been very supportive during personal hardships, anything that I have requested from maintenance to a call telling me I have a package at the office was done courtesy and respect. You are always greeted with warmth from Janice at the front desk and Marva and her leasing team. Just a few highlights that keep me here are:
Privacy
Access to the major highways and public transportation
Gym
Pool Access
Security
Thank you
Terrence W.

BEWARE! If I could give this place a 0 out of 5 I would!
Were do I even begin? The second you hand them the first months rent all the fake nice-​ness goes out the window! All they care about is getting your business and then from there on out it’s nothing but snobby remarks and cocky attitudes from the office, ESPECIALLY the older gentlemen Fred! Only a hand full of Maintenance men do their job correctly and the other half are so half assed it’s not even funny! I’ve actually had to fix things in their myself because half of the time they don’t show up for weeks after your call unless you harass them! Not to mention in my lease it’s states my building is to have a trash chute… Do we? Absolutely not, it’s all boarded up, so we have been putting our trash in front of the chute thinking somebody takes care of the trash? (JUST LIKE ALL THE OTHER NEIGHBORS DO) …No instead I get my trash gone threw and a nasty letter under my door about it! We’ll if I’m paying 850 $ a month for this half ass ghetto place then I want a place to but my trash like the other buildings do! Ignorance! We’ve asked several times to have the trash chute up and running they always say their getting to it, yeah what a joke! I wish I would have listened to all the other reviews I read before considering this place! Safe to say I will be moving out as soon as my lease is up. Can’t wait!

I’ve been living in the Enclaves for 10 years and the staff in the office and their maintenance people are great never had a problem at all and the pool is open in the summertime very accessible and clean salt water pool. Love living here

short and to the point: MANAGEMENT IS HORRIBLE! My wife and I were going to sign our lease for another year but cant stand how management has handled a matter that we’ve had for over a year and its still not corrected. Therefore we are moving out once our lease is up. They better get their act together or they are going to lose more good people like us!

Totally agree!!! This is my first time posted on Unilocal.You can feel my anger. The staffs from leasing office are unprofessional and rude and push things around!

Living here was one of the worst mistakes I have ever made, in my life. I’ve made a lot of choices, and a lot of bad mistakes, but this nears the top of the list. I have had the unique opportunity to live in both The Enclaves and The Gateway Towers. While it’s true that a lot of the problems here were personal and situational, they revealed problems that any renter here could experience. The leasing team here is absolutely horrible. I have not had a single positive interaction with them, have been lied to, and have issues go unresolved for months. I WOULD RATHER GO TO COURT than continue to pay them.
Apparently the situation was so bad that the former manager either quit or was fired and has been replaced by a new manager who is «trying to recover the reputation» but failing miserably. The leasing team here has not only violated moral and ethical codes, but they have violated the law. They are attempting to deny me of my rights. DO NOT make the mistake of living here.
When living in The Enclave, our upstairs neighbor, a player for the Philadelphia Eagles, left his water running, causing water damage to our apartment and posing a risk for an electrical fire. Their solution? Replace all the fire alarms and blow-​dry the carpet.
The Gateway Towers were actually a little better of an experience, because I didn’t need to go into the leasing office so often, and therefore didn’t have to deal with the pathetic failure of a system that is this management company.
So my advice to you is this. If you are thinking about moving in here… Think long and hard. Not all problems are visible before signing a lease.