Freshii

City Hall, Downtown Philly, PA
Eating healthy fresh food. Close to city hall made it an awesome option for curbing your diet. Their unusual food style combinations kind of made it stand out to me.

food was super bland. I got their popular Tex Mex burrito with brown rice, black beans, corn avocado, cheddar cheese and pico de gallo. no flavor which was super surprising. I might be back but i’d have to be starving, in a pinch, and would probably get something else. since I only tried one thing, and had one visit — im giving two stars. otherwise it would be one.
meh.

Very bad experience. Dried and not fresh food and small portions. I think they don’t follow the menu and just put the ingredients they have at the moment. Very poor service.

I can’t believe I haven’t reviewed Freshii yet. I get food from here all the time, it’s a staple of my lunch hour. I usually get the bowls, but I’ve tried a lot of their other menu offerings. Everything I’ve had, I’ve been able to taste and identify the ingredients, which you can’t do with prepared lunches from most places, and I really appreciate this. It’s to easy to be a fat and lazy office worker, eating horrible food for you all the time, and Freshii is a great option so close to a ton of offices.
Also I don’t know what experiences people have had here, but I’ve always had friendly service that’s usually pretty quick.
Oh and some of their menu items are half price or something after 3pm. Not bad.

Bland food. Bad service.
They have every incentive to get you to come back (punch cards, raffles, etc.) except food that you actually want to eat. No wonder the place is dead at prime lunch hours.
I suspect that they’re secretly trying to get on Kitchen Nightmares.

Descriptive phrase: «healthy» breakfast on the go.
Stopped into Freshii on Penn Square to grab a quick bite to eat while walking to the touristy sites. Big glass windows, lot’s of healthy-​food posters, assembly-​line style counter similar to Subway.
I got the Bacon, Egg & Cheese Wrap. Didn’t take long, and the staff wasn’t noticeably friendly nor unfriendly.
The wrap is a triangular breakfast burrito. Perfect size for walking and eating. Lot’s of scrambled egg and diced tomatoes, but almost no bacon or cheese. Overall, was bland and didn’t taste very fresh. But hey, it was only $ 3.

this place is just OK — i would have given 3 stars before they changed things around (ie customization) but now just two.
they have vegan options and tofu — and the veg broth is actually vegetarian (sometimes people think chicken is a vegetable, ya know!)
overall there are just better places to eat lunch at.

Sigh. My Freshii days might be over soon.
They brought back my beloved Warrior Chicken Bowl, but I’m not sure I care anymore.
The lack of consistency in preparation of food is just getting to be too much. I order one of two types of bowls, and every single time, its prepared a different way. It’s starting to get really old. The last bowl I got, they put waaaaaay too much ranch dressing on it, and it looked like a Warroir Ranch-​Dressing Soup instead (see picture). I tried to soak some of the dressing off with papertowls, and I transfered it into a different bowl, but it just didnt help. And it made me sick.
Sadness. I like you Freshii, I really do, but you gotta train your employees a little better. Its a great concept with decent food when its done right, but if its prepared badly, no one will want to come.

The only positive is the price /​volume ratio, if you skip protein. Other than that, the veggies are dry and wilted, the dish is DRENCHED in sauce, the rice is over cooked to the texture of oat meal and the chicken is dry. Add to that the completely false calorie count on the menu and its a total disaster. There is NO way that my 2.5 lb rice bowl with chicken and syrupy sauce is 370 calories. I would say this dish is at LEAST 1200 calories.
Boo on you freshii, for being neither fresh nor healthy.

I cant say i was overly impressed by the food at Freshii but it wasn’t a bad meal. I met up with a friend for lunch last week. I ordered the harvest salad as a wrap. The harvest is overflowing with apples, beets and goat cheese. My only issue with my lunch was the lack of walnuts in my wrap. I anticipated there being more. The reason for the 3 stars is the service. We literally stood on the ordering side for good 5 minutes before anyone acknowledged us. Apparently they changed the set up of hour you ordered (would have been nice if someone clued us in). We got there at the tail end of lunch so it wasn’t overly crowded which was good for us since there are not many tables. I wont rush back but if by chance i end up working in the area i might check out something different next time.
They take level up and the restaurant and bathroom are pretty clean.

This review is mixed. My 1^st experience was great: I had a noodle bowl with veggies & tofu, it was great! Expensive ($ 8-​$ 9, $ 10 w/​tax), but worth it because the portion size was enormous.
The 2^nd experience was no good. They changed the menu, so you can’t customize your order anymore. However, I still ordered a noodle bowl, but no lemongrass sauce (its too spicy for me), i asked for teriayki instead. My portion size was not as large as the last time I visited, and they poured the spicy lemongrass on top when that’s not what i ordered. I walked several blocks back to Freshii to exchange my meal for the exact same with teryiaki (the way I orginally ordered it), and the girl at the register apologized, and said she definatly rang in «subsitute teryiaki» — so not her fault. The manager, (I’m assuming) who re-​made my noodle bowl acted like it was my fault, and I returned the food because I didn’t like it. Nooooo, I returned the food because it wasn’t what I ordered. He said «next time you’ll know not to order the spicy sauce!» I said «I didn’t order it! You messed up and put it on there anyway!» and I stormed out very angry.
I am fine with people making mistakes. We’re only human. However, I’m not fine with you blaming the customer when I ordered correctly, and the cashier girl even agreed, and then you still blame me and my taste buds. Not cool.

It’s been a few months since I’ve been to Freshii… and theyve changed some things around… which makes me miss the «old» freshii.
You used to get to order on a sheet of paper, all with the customizable options to know what is a free add on, and what it costs to add other ingredients into a wrap or salad. They’ve changed the menu around a bit as well.
I ordered the Spicy Lemongrass Soup today. and was somewhat disapointed with it. It did have a ton of flavor, but it was not what I was expecting. It reminded me more of the base of Hot & Sour soup from a Chinese Restaurant.
I’ve ordered wraps and salads from here before as well, and have always enjoyed them. The portions are a generous size for the amount of calories they have.
The seating is somewhat limited, so if you are not getting your order to go, I would recommend attempting to get there before the lunch rush hits.
Its difficult to find healthy options in center city and the prices arent bad for location and portion!

Tiny place but their soups are pretty delicious. The employees there are rude and sometimes quite ignorant. Never a smile on their faces. So overpriced because they think that they can since it’s «fresh food» but would rather spend $ 10 somewhere else other than this dump.
They also offer frozen yogurt and it tastes like poop.

I got to La Colombe almost everyday and always wondered about this place next door. I finally went in today, somewhat skeptical. For some reason, the place always looked kinda fake and plastic from the outside, no idea why. it’s missing something.
Anyhoo, I ordered the mushroom, spinach, red bell pepper and goat cheese breakfast wrap. I din’t know it was a wrap, I thought it would be between breads [I hate wraps], but this was surprisingly good. I tasted honey in there somewhere, I guess they are using some kind of vinaigrette, and Im not going to lie, everything did taste pretty damn fresh. I just wish there were more mushrooms and less cheese. For $ 3 something, It was the perfect breakfast portion for me, but not sure if it would be if you were a big guy. Everything else seemed pretty interesting, I would have to go back for some kind of spicy noodle they have. Pretty helpful they have the calories listed, something I think more places should practice.
I wish the employees were a little bit more nicer and attentive, but oh well, I guess it was 10am and no one wants to work at 10am.

I walk past this place all the time, and I decided to go in. I ordered a tuna garden wrap. I really enjoyed it, and I loved the fresh veggies! I ended up doing a quick dance at my desk after a few bites. :o) I didnt find the prices to be outrageous, but fresh food isnt exactly cheap, so I wasnt bothered by the cost. I will say the negative is the waiting area, it is a bit cramped. I think I beat the lunch crowd, but there were still quite a few people, and we had to navigate around each other to get around the store. Another negative for some may be the order form, but I didnt use it. The staff was friendly; I was afraid that they’d be annoyed because I didnt bother using the form, but they were cool about it.
I’d definitely go back and try some other items on the menu.

Solid. A good choice for salads — and even noodle bowls. You pick the ingredients and can control calories and fat. Pleasant «green» sleek décor.
I tend to stick with the salads — but a few of the bowls and soups look (more carb-​heavy) good.

I walk by Freshii almost every day so I decided to try it out and I was pretty pleased.
The options for customization are endless, but because I’m very indecisive, I decided to go with something already on the menu — chicken teriyaki bowl (which actually comes more in a chinese food container than a bowl).
I wish I had chosen something more adventurous because it tasted just like regular chicken fried rice (though that is not bad at all!).
The portions are big. I could eat a bowl in two sittings, not one. But most of the stuff on the menu looks very healthy. They list all of the calories in their foods right on the menu, so there is no problems deciding what is best for your diet.
The man who took my order was very polite and gave me my food with a smile. Something small, but something I appreciate when a lot of food service people treat you badly.
I’d like to come back for breakfast and try on of their spinach & goat cheese wraps (low-​calorie for that part of me that is eternally trying to reconcile my love for breakfast foods and my want to eat better).

Rating for Breakfast
They have a fantastic bacon, egg (sliced, not scrambled) and jack cheese wrap for breakfast. Stop here almost every morning on my way to the office. My wife gets the same thing except they exchange goat cheese for the jack cheese, plus add spinach. The wrap is nicely grilled before it is served.
The wrap is much larger, and more filling, than the $ 1.99 wrap from Dunkin’ Donuts. Will easily hold you until lunch, or even later.
Unfortunately they do not serve coffee so you always have to make a 2^nd stop, otherwise I would give this breakfast 5 stars.
Note: Ritz-​Carlton guests receive a 20% discount. Just show your room key.

Freshii gets 2 stars ONLY because they just opened and because I only tried the bowls. Had this been a well-​established eatery, I would have given this ZERO stars (is that possible? okay fine maybe ½ star)
Freshii’s motto is: Fresh Food. Custom Built. Fast.
It was most definitely NOT FAST.
Again, this may be because it’s a newly operating business, but damn did this place seem inefficient. First, there were at least 20 employees working, but the wait for your food was unbearably long. there were 3 – 4 employees whose sole purpose was to hand you clipboards and pencils to write down your order. THEN, there were no less than 2 employees who took your order and went through line by line to ensure that you had selected each component correctly. WHY?! This seems silly. What a waste of paper!
On the positive, they do give you a lot of food. On the negative, it’s not exactly cheap either. Prices were in the ~$ 6.50-$ 8.99 range.
ALSO, the ingredients did seem fresh. I’ll give it that.
Warrior Chicken: brown rice + cajun chicken + sweet corn + red onions + black beans + cilantro + diced tomatoes + carrots + low fat ranch dressing
The foundation of this dish was fine and the ingredients were also pretty fresh, but the recommended sauce was weird. I mean, ranch rice? At any rate, I ordered it on the side and also got the Asian Sesame, but both seemed at odds with the combination of ingredients. I also tried the spicy lemongrass sauce with it as well and that also wasn’t very tasty. I suspect the soy sauce might work best.
Ultimately, I left feeling like I ate an unsatisfying and bland meal. Which makes me ANGRY. I loathe calories consumed w/​out pleasure.
My friend had:
spicy noodle: rice noodle + grilled tofu + chopped almonds + bean sprouts + cucmbers + carrots + cilantro + spicy lemongrass sauce
This tasted much better than my dish, but still wasn’t anything memorable or worthwhile. She did, however, ingeniously mix in the leftover Asian sesame sauce with the leftover Spicy lemongrass sauce and that made this a billion times better.
Bottom line, you might like this if you’re someone who likes to deprive themselves of flavor because you think it’s healthy and therefore how you should eat. As for me, I could MAYBE be talked into going back, but only if I had time for a long lunch and they were doing some sort of free or ½ off discount. AND I most definitely would not get a bowl again. I begrudgingly admit their sandwiches/​wraps might be good.

«Excuse me, sir? We don’t allow photography in here. You can take it outside but not on premises.»
Beware: do not get fresh with freshii. If you take a picture of anything inside freshii the staff will sustainably, organically, jack you up. Big time.
If you’re a frosh to freshness, here’s a refresher on freshii’s fresh take to freshening up fast food. Allow folks to construct and customize their meals based on nutritional value.
You can order by checking off items on a card. I would have uploaded a picture of the card had the freshiimen not wrestled me to the ground, confiscated my camera phone and neuralized my memory. Just kidding, that didn’t happen. And if it did, I have no way of knowing. Did someone reading this see me there? Please call me.
The store’s signage and layout hint at the way freshii would like its patrons to consider their health and what they eat. There’s even a bathroom scale near the counter, which is neither scary nor off-​putting in any way whatsoever.
I ordered the spicy lemongrass soup. Despite this soup actually being noodles and other ingredients with incidental traces of broth, it was quite good and quite filling. For $ 7.59, you would hope so. It could be spicier but that might diminish the nutritional return. Still, a few more veggies wouldn’t hurt.
All in all, nutritious food in mindful quantities at affordable prices. If only I weren’t terrified of going back.