Firehouse Bicycles

Great recycled bike shop in Philly. The guy working there was as nice as he was helpful – very knowledgable. Helped me fine a bike in my size and price range. I was measured for proper fit, allowed a test ride, and got an adjustment service! Great shop. Will visit again very soon!

Great bike shop, super convenient location, good hours, and friendly laid-​back competent staff. They were really prompt with my single-​speed bike tune-​up and it an on-​the-​spot review of it to give my a cost estimate. Gave me a call the next day when the bike was ready for pickup.

You guys are great! Everyone is really knowledgeable and helpful. This is the place to go for a used bike and for any repairs!

The. Best. Bike. Shop. In. Phila. Delphia.
Period.
They’re not gonna rip you off. Not saying other bike shops do, but, well… they do. And Firehouse doesn’t.
They mostly sell used bikes, and specialize in helping you keep that old beater on the road years longer than you realistically should. That said, there’s high-​end stuff around too — just ask. Their prices are the most reasonable in the city any way you slice it.
Firehouse has been my LBS for years and years and I’ve yet to have a single negative experience there. I doubt I will.
5 stars.

These people are the best! The in house joke is to claim that you know Monica. I have enjoyed honest service at a great price for over a decade. They are worth the walk up the stairs! Also try their sister store Wolfe Cycle on Lancaster Ave. One of them is open on Sunday. Call them.

I had a horrible experience the last time I went in to Firehouse.
The man who served me was either dishonest or incompetent (or both). He was unhelpful and also rude.
I brought my bike in to the store because my wheel had been making some very loud, horrible screeching noises. The guy tried to sell me a new basket on the grounds that my basket (which had struts attached to the wheel) might be getting weighed down and causing the scraping. Given how solid the basket is, that just seems ridiculous.
He said other things that didn’t make sense & seemed to be trying to sell me items I didn’t need (e.g. a new chain). When another customer interjected that I could also just clean my existing chain, the employee was rude to that customer.
I got out of there & went to an honest bicycle shop (Keswick) that correctly diagnosed the problem: my wheel was no longer turning properly & needed to be replaced.
From the estimates the Firehouse guy gave us (for a problem with another bicycle), I also realized that he wanted to charge way more for worse, slower service and worse parts. If I’d gone with Firehouse, they would’ve taken a few days to fix what Keswick fixed in 10 minutes. I don’t know if the delay is because they’re understaffed or if it’s part of a scam to make it seem like the job takes longer so that he can charge an inflated price for labour.
CAUTION: If something the Firehouse staff is telling you doesn’t sound right, get out of there & get a second opinion at a more reputable shop. It was definitely worth going the 13 blocks to Keswick to get the stellar (better, cheaper, faster, more polite) service there.

This place is the best. Every time I have been in here (and it’s been a lot of times) the staff has been polite, helpful, patient, and professional. They entertain every question without making you feel stupid. When it came time to replace my bike, they were straightforward and I never felt pressured or like they were just trying to make a sale. I took out about half a dozen models to test ride and the salesperson was so nice and listed the pros and cons for each model. The prices are completely reasonable but honestly, I would even pay more to go here simply because the service is impeccable.

If you are looking for a used bike I would check out Firehouse bikes. The people who work here are not overly friendly but they are helpful enough. They have a nice selection of bikes in the store and it’s well organized. They have a lot of loyal neighborhood customers and it seems like they do good work on their bikes. I bought a gently used road bike here and I am happy with it so far. I will let you know how the 30 day warranty works when I try it…

Friendly, helpful and honest.
I was having issues shifting past a certain point without the chain jumping (I had a chain break, but didn’t replace the cassette). They had the repair done within an hour, were honest about not needing a new chain and even tightened up my loose headset.
Totally would go there and recommend them to anyone.
Also, was incredibly reasonably priced.

THE BEST PLACE TO GET A BICYCLE AND HAVE YOUR BICYCLE NEEDS ATTENDED TO IN PHILADELPHIA, AT ANY LEVEL OF BIKING EXPERIENCE.
I was looking for a hybrid, something that I could use to commute around the city but that could also take me on some nice bike trails and had gears (because I’ve only ever ridden bikes with gears and really like that sort of ride).
I visited Keswick (40^th and Locust) and although they were nice, their bikes were expensive for what they (the bicycles themselves) offered and they were kind of pushy (which, for an indecisive buyer who mulls things over a lot such as myself, is not something I enjoy).
I tried the Bike Church (on Locust Walk) and although they were very friendly and helpful, their selection of bikes wasn’t all that great for me, as I have short legs and finding short used bikes is apparently a difficult task (I would come back here for repairs when I don’t want to make the trek to Firehouse, though).
I called Firehouse asking about their used bike selection for short persons, and they said they had plenty. I headed over and boy, is there selection great! They have used hybrids, coasters, you name it, all neatly lined up. In addition to having a very wide selection of used bikes, all in very good condition, they also have many new bikes in varying price ranges — but the prices were much cheaper than Keswick, and the bicycles offered a lot more bang for their buck than the ones at Keswick did.
Everyone was working on bikes behind the counter when I came in, but I was immediately greeted with a smile and helped when I explained my quest. I was shown two of the used hybrids and allowed to ride them around to see how they felt in exchange for a photo ID. After trying both used bikes, I tried a new one that wasn’t much more expensive, and wound up getting the new one, but only after I took it for a test ride as well.
All my questions were answered, I got the best advice about biking in Philly and winter conditions, and the customer service was amazing. I came in today to get my seat adjusted and to get my Kryptonite lock holder installed and they did it for free with a smile in five minutes. And I can’t forget about my free tune-​up after 30 days.
Firehouse is definitely going to be my first stop for any bike issues that I have and for any other biking needs I might encounter. They’re all super great and friendly and I cannot rave enough about how much they rock.

This is a great bike shop. Geared towards cyclists of all types. I bought my bike there and have since gotten tune ups and flats fixed. I’ve always been happy with their service. Staff are very helpful.

Excellent customer service!
I’d purchased a bike that was, frankly, a little too much for me– I’m a noob, and inexperienced.
I couldn’t have been more pleased with the kind and gentle way the staff handled the return. (I’d only kept the bike for a day — stored it inside, etc– and had kept it as I’d purchased it).
I’d made an effort to travel outside my neighborhood to visit the shop, and keep my purchase local/​Philly based.
The way I was treated on both sides of the transaction made the trip worth it.
When I’m ready for the right –size bike I have no doubt Firehouse will be my shop of choice.
Kudos to the excellent staff and management.

I have been riding my Trek mountain bike for years and finally decided that I wanted to upgrade to a hybrid. I went to a few local bike shops, but my last stop was the location on Lancaster Ave (Wolff Cycles) first. I told the guys in the shop about my needs and how I wanted a decent used hybrid bike at a decent price. I saw a great number of used high end bikes within the $ 200-​$ 400 range. I was informed that I should go to Baltimore Ave location because they have more used bikes at there. I went to the Baltimore Ave location the next day. The guys here were equally as friendly and showed me a few different models and was able to take them out on a test drive.
The great thing about Firehouse Bicycles, I was able to trade-​in my Trek bike and used it to lower my price on my new bike. Also, with the purchase, you get a free tune-​up in the first 30 days.
I feel that bike knowledge and the good customer service should be enough to have you check out this place. Great Bikes — Great Prices!

Exactly what you want out of a local bike shop — honest, affordable, and friendly service.
I came here in search of a new bicycle when we moved to Philly a couple months ago and was able to take a few different types of bikes out for a test ride. The people working there were clearly knowledgeable about their stock and not pushy in the least. I ended up coming back a couple days later after trying bikes out at a different shop to purchase the first one I tried at Firehouse. They bought my old bike back to help defray some of my costs and also offered a free tuneup after 30 days, which I took advantage of.
Since then, I went back with my girlfriend to revamp her bike a bit (new tires, grips, etc.) and again the Firehouse employees were helpful and honest, not trying to sell us anything she didn’t want/​need.
Definitely recommend!

Firehouse Bicycles is _​the_​place in Philadelphia to buy a nice cheap used bicycle. The guys here are _​really_​nice. Super duper nice. They’re serious bike enthusiasts, but very nice to people who know nothing about bicycles (like me). Not intimidating at all! Just friendly and nice. The bikes here are cheap ($ 300-​$ 400 for a nice road bike), and they are very helpful in helping you figure out what you actually want.
My bicycle that I bought here 2 years ago is still going great, and we returned this week to get my girlfriend a new one too. We’re both super happy with our bicycles, and we couldn’t have got them for a cheaper price. Of course you can get something cheaper on Craigslist — but do you know exactly what size frame you want, to the centimeter? Do you know how to make sure everything is well fitted? Do you know how much of a difference the right sized bike actually makes (they’ll let you test drive the bikes for a while too, so that you understand this!) The guys here are super nice about helping you understand what you want, and getting you that, for a cheap price.
The included 30 day «come back and get anything that’s not 100% fixed tuned up for free» is also very nice. The prices for tune ups and flat tire replacements are very low too. It’s a great place to get a bike, or to get your existing bike fixed up.

The reviews were great, so I came here to get my chain replaced. The guy who worked on it told me I should replace my back gears, which I was told the last time I changed chains, so I gave him the green light. I have a 2011 bike with new black quick release pins. When I got my bike back, it had an old, silver quick release pin, something I didn’t realize until later that day.
My immediate feeling was that it wasn’t an accident. How could it be? It’s clearly NOT my pin. Still, I decided maybe somehow it was. Emailed the store and stopped by the next afternoon to have it replaced. The guy who worked on it was there but wouldn’t so much as look me in the eye, even though he recognized me and overheard me telling another tech why I was there. At that point, I realized it wasn’t a mistake. I’d just had a bike accident and wasn’t really hawking over them as I apparently should have been. The other tech, although nice enough guy who wasn’t there when my pin was stolen, gave me a pin that looks like mine but is older and slightly rusted. I had too much going on in my personal life at the time to fight with them, but really should have.
Stealing parts? I won’t be back. If you want to watch over your bike pieces like a hawk, I recommend them. Otherwise, stay away from the thief who works there.

I am a complete bike novice, and needed a fair amount of help finding the right bike for me. Firehouse Bicycles was really helpful and I left the store happy with my selection.
The service was a highlight of my experience. Walking into Firehouse Bicycles I was upfront and let them know what I was intending to use a bike for and they were more than willing to help me find the right one. The employee that attended me (Sam) was incredibly helpful, giving me the run down on different types of bikes, both used and new. They even let me take them out for a spin (just need a drivers license for security).
The store itself is a sight to see. It has an artsy/​hipster feel to it with bikes basically spilling out the door.
I can’t comment too much on the price. I had done some shopping around and looked online and it looked to be about average. A nice plus is that they also throw in complimentary 30-​day tune up/​repairs with a purchase.
Firehouse Bicycles has a pretty wide selection of new and used bikes, large selection of parts and does repairs. Definitely worth checking out if you’re looking for a bike, even just to see the store itself.

Cool little bike shop that has friendly people and reasonable prices. They seem to focus mostly on selling used bikes and services bikes, so I don’t think its really a place to go if you are looking for a high end road bike. They get a big range of people in the shop, hipsters, old people, young people, serious bikers, etc.
I mostly went here to have my bike serviced… new brakes, tubes, etc. They always did a good job. I always looked around at the bikes for sale and felt that I could find a better deal on craigslist… but odds are the bike from firehouse is going to be in better condition since they have probably given it a good once over and a nice tune up. They will probably also work with you on prices and my guess is you’ll get some love on future servicing and purchases if you buy your ride there.
The biggest downside of the shop is that it is a second floor location so you have to carry your bike up and down the outdoor staircase to have your bike worked on. As big of a bummer as this is, it isnt as bad as you might think, because just below the shop is Dock Street… so you can have a beer or two to help build up your strength to carry your bike up and down the staircase.

I am a bicycle noob and going into cycling shops can be intimidating, especially when you’re dealing with snotty cyclist elitists that are employed in said shops. I am teaching my kid to ride and I can’t be pulling this Rocky Balboa shit running after her. I need wheels. I always walk past Firehouse on my way to acupuncture so I decided to give them a shot.
I wasn’t sure what I needed, wanted, what suited my height… I am a bike shops worst nightmare: the girl who knows nothing. But hey, we all start somewhere and I appreciate the boys working there not treating me like an imbecile. They were nice, helpful, informative and not pushy. Maybe I got lucky? I would think it wasn’t just me though cause I saw how they serviced other customers and I didn’t notice any attitude like the other reviews mention.
I ended up settling on a model that was a little more than I had intended to spend but I was assured I was getting a good bike/​deal. I think I did. And they also helped me stash it into the back of my car. Nice guys are nice, I like this shop. I shall return.

These guys are great, as they will take care of your bike regardless of whether it is a high end bike or one bought at Target (mine). I keep coming back here as they never complain about having to fix a standard store bike.
Also, they are usually pretty up front about the cost of repairs… and sometimes they will not charge you if it is for something minor. This place rocks!