Fetch! Pet Care

I used Fetch’s services for the first time over the holidays and I couldn’t be happier! The cat sitter was wonderful; my cat is very shy and usually hides from people she doesn’t know well, but took to the sitter on the first visit. The staff are caring, professional, and reliable. Prices are quite reasonable. I will definitely use their services in the future for both my cat and dog. I was able to enjoy my vacation knowing my little fur baby was in very good hands!

I have lived in Philly 11+ years and have used several pet sitting services. My friend was going to cat sit for me, but, she moved out of state sooner than expected, so, I searched Unilocal and online and found Fetch! Pet Care.
I give Fetch! Pet Care 5 stars because after initial consultation with my sitter Synae, I felt in my heart she was a true cat lover (well animal lover). Her eyes lit up when I introduced her to my shy, sweet kitty. I felt so at ease after that. Sugar will hide under bed if she is afraid of a human, but, her breed generally prefers humans over other animals (especially doggies). Synae, sent me updates with pictures so I could see exactly where my girl was.(and she was never under the bed)! It made me feel better leaving my furby. The whole process to get setup is simple and stress-​free. I even called a couple times to change info. Everyone I spoke to was pleasant. Yes, definitely, when I go away again, I will call Fetch! Thanks!

We just moved into the city and our dogs have been struggling adjusting from northern CA suburbs. We decided to get pet care for a trip to NYC we wanted to take and we were a bit nervous for our two senior boxers. Fetch however, from the beginning of the process to our first pet visit, put us at ease. Every part of the process went so smooth, the company is very organized, and our pet sitter Jordan was wonderful! We will continue to use Fetch services for any future pet sitting needs :)

Fetch is an amazing service with really great sitters. I have used the service multiple times and have had perfect results. Jackie is very reliable and sweet to my dogs. She sends me text updates and I feel like my pets and my house are in good hands when she comes to visit. The service is easy to use and once you are set up in the system, all it takes is an email to request a new visit. I have nothing but great things to say about fetch!

Had a wonderful experience, could not recommend more highly! Made the process of finding a pet sitter easy and provided pictures and updates every day I was away!

I like that from the start, I always have the same pet sitter assigned to take care of our pets. Because of that, she not only knows the routine, the pets like her and are not afraid. My cat met her initially as a kitten and is very friendly towards her now though not so with other visitors to my home. I have had a very positive experience dealing with the professionalism of the staff in the office to the interaction between my sitter and my three pets. I definitely would recommend Fetch! if you would like a reliable pet sitter!

I would not use this service. When you contact them, they set someone up immediately to be the person taking care of your pet even before you meet them, require you to give them your credit card and send you an invoice before you have met your person. Additionally, when you inquire about these shady practices, you receive a call from JAY who is not even local to Philadelphia, is based out of NYC, and after you share your concerns about not even having references from the person they preselect for you, tells you by law they cannot provide you with anything on your pet sitter and that he thinks you asking for assurances is RUDE.
Do not use this service. I immediately went to local ones who had awesome customer service skills, unlike Jay from Fetch.
(did not mean to even put 1 star but the site would not allow the post without one).

I have used Center City Fetch for my pet since 2009. I have a great sitter (Mark) who is always prompt and patient with my older guy. He’s professional and dependable and I can count on him to be there when I cannot. I have had many stress-​free vacations since I found Mark and Fetch and I can’t recommend their services enough.

Fetch! is worth the money. We have used Fetch! about 8 or 9 times in the last two years. Including trips as long as 11 days. Our cats only eat wet food, so when we are away, we need two visits per day. However it is worth it because I feel totally comfortable having Mark in our house and KNOW he is taking great care of our cats. You can tell Mark actually loves animals and would never want anything to happen to them. It gives us great peace of mind to know he is there. The greatest thing is Mark sends an email update about the status of the cats while we are away. This is priceless because we do miss them so much.

I am so grateful that I discovered Fetch! Pet Care of Center City. When we needed to leave town for Thanksgiving, I absolutely refused to put our two kitties in a kennel, and thankfully my fiancé agreed with me. But we were stuck with what to do, so I searched online, found Fetch had good reviews, and decided to choose them over the other few similar services.
They responded immediately to my request and set up an appointment for Deb to come over and be introduced to both of our cats and see where their stuff was around the apartment. Deb was prompt and really friendly, and while we were away would send me daily email reports on her visits and how they were doing. When we came home, not only was there a note thanking us for using her, but also how much she loved taking care of our two cats — who were clearly spoiled rotten (in a good way), and happy for a new playmate whenever we have to go away. Now I always turn to Fetch! and Deb when we need someone to take care of our cats because I know that our cats are being given such good care and attention (treats! laser and toy playtime!) from someone I know I can trust within our apartment.

Fetch is a life-​saver. They have fantastic employees who shower my pup with love, and even have playdates when I’m at work. They’re always there to watch my dog, even if I need to leave on short notice. Special thanks to Danielle & Condi for their tireless enthusiasm with Harley the scooter-​dog. The level of trust I have in Danielle & the Fetch service is not easy to come by.

Being new to Philadelphia we didn’t know anyone who could watch our cat while we were away. Thankfully we found Fetch Pet Care and were amazed at how thorough they were on their first visit. They came early to meet Otis, they asked every question possible to ensure that they could care for our cat in the best way, and they left this cute report card for when we came home. You can really tell that they care for our cat and know that he is a part of our family. Oh yeah and they’ll water your plants if you need them to!

Not only is Fetch Pet Care consistently reliable, but they do an amazing job taking care of my cat, Oliver. They are incredibly professional throughout the entire process: they are an easy service to book and are excellent with providing a mid-​week follow up, so I always know that Oliver is in good hands. When I come home from a trip, Oliver is in good spirits… as he’s had plenty of food, play-​time, brushings & clean litter! The Pet Sitters at Fetch Pet Care always leave me a Report Card so I know how well Oliver behaved during the week!!! When I use Fetch Pet Care, I never need to worry about leaving Oliver for an extended period of time!