Eyeworks Plus

I would not recommend this place to anyone. He only takes cash or check. When I handed over the cash I never got a receipt. I had a feeling that I had over-​payed on top of what my insurance covers. I called my insurance company and they told me that I had been over charged by $ 50. I called him to get the money back and he suggested that I order my contacts through him instead of just giving me the cash back. (I wanted to get my contacts online since its cheaper that way and he forced me to give him the business)
On top of that when my prescription came back it was wrong and he blamed it on the contact compant (right!). To this day I am still having issues with my contacts. They are definitely not the correct prescription and I am just waiting until the year is up so I can go see another place.
This guy is SHADY and just an all around weird dude. Dont go to him

Amazing experience! From the moment i walked in Dr. Bill treated me like i was his nephew! Got new bi focal made the same day! Highly recommend!

Dr. Bill is great! He was extremely helpful and his prices are unbeatable. He offered me 25% off on a pair of glasses because I really liked them, but they were a bit out of my price range. Not many people would be willing to do that. He’s a real peoples man!

I have been wearing glasses for 25 years and i have been to plenty of eye doctors in my time, Dr Bill is up there with the best. The man knows his craft and after taking a look at my current prescription was able to dial a better fit. The actual eye exam took maybe 5 minutes. He was also incredibly helpful with frame selection. He was honest with what sizes or shapes do or no not fit your face and makes a good recommendation. Also the prices are very good and he doesn’t try to up-​sell you on crap you don’t need. If he is recommending something its because its based on quality or need. For example my prescription requires a thicker lens and from past experience paying for the more expensive lens material makes it for a better look in the frame. He is honest, straightforward and has a sense of humor, which you don’t often find with many eye doctors. And his dog is great. I will most assuredly be back and will recommend him to anyone who asks. My only suggestion is when making the appointment let the new patients know its cash or check. I find him through my insurance company and they do not put that info on their website (though it is on his website). I personally didn’t care about going to the ATM, wawa’s right around the corner, but I see how this would annoy people

Some people are snooty and might not like it, but his dog was running around the office. I liked him, (and his dog,) immediately. He was humorous and laid back, and when it actually came to the eye exam and glasses, it was simple and accurate. On his site, in quotations, it says «Cash, check, or your first born.» Like I said, he might be too fun for some, but I would rather someone have a sense of humor, than some stuck up doctor who pushes you out of the office.

Dr. Tropphauer is amazing. I had a lot of trouble with bad prescriptions (I am VERY nearsighted) and he sorted out my prescription right away. Then– because I can never see why I am trying on– he was nice enough to let me photograph myself in a few styles. Then he picked a great pari that I would normally have looked at. I think he has a great sense of style but he REALLY knows his stuff when it comes to making glasses. He is very experienced and knowledgeable.

I actually feel really terrible writing this review since I really, really like Dr. Troppauer… but unfortunately we just cannot continue to be his patients.
Last July, my then fiancé and I needed a new Optometrist since the last guy was an absolute QUACK! (See my review for Dr. Scott Page. BEWARE) So, we checked out our insurances website and Unilocal to help us find the best possible local option. When we called to inquire about accepting new patients, Dr. Troppauer was eager to accommodate our difficult schedules and stay late so that we could come in after work. It all seemed great!
When we got there, the place was a little run down but that didn’t bother us too much. We had told him we were interested in getting the lenses replaced in both of our existing frames (since they were still in good shape) and that my fiancé was interested in contacts. He gave us an exam and told us the price (with insurance) was going to be $ 300. Then he told us he only takes cash and check. Unfortunately, we didn’t have that much on us so he waited while we went to the ATM. I didn’t have a good feeling about it then and I wish I had listened to my gut…
Reluctantly, we handed over the cash… and had to request a receipt – which really isn’t a receipt at all. Just a piece of paper that says $ 300 on it. Very strange.
Anyway – the Dr. told us he was having open heart surgery the following week and that getting our lenses and contacts would be delayed. We weren’t in a rush so we obliged. When he returned to work from his surgery he called us to tell us our glasses were ready and he had some sample contacts.
Well…let me save you the trouble of the long version of this story and tell you that we have been back and forth to Dr. Troppauer’s 10 times in 6 months. YES, 10. I wish I could say that the 10^th time was the charm, but sadly both of our glasses have the wrong prescriptions in them and Scott has never received contacts.
Dr. Troppauer has given us multiple eye exams and has never been able to get either prescription correct. Neither of us have complicated prescriptions so we’re not really sure what the problem is. After the 3^rd lens replacement, he offered to put some upgraded coating on the lenses. Unfortunately, this deteriorated within 1 week and now the lenses are completely useless. Both of our expensive frames have been ruined and we still don’t know our prescriptions. It sucks because we know he wasn’t ever doing any of this on purpose (I’m sure he was tired of us, too!) but literally we were never able to see out of the lenses he was giving to us. I have no idea what the problem is but at this point we have exhausted our efforts and have decided to move on. Such a huge disappointment. We literally paid $ 300 to have somebody ruin our glasses.

Dr. Bill gets you in and out fast. He also knows what he’s doing (took one look into my eyes and immediately called me out on wearing my contacts for too long — which he was right). To whomever wrote about the dog in the office: lighten up, this is optometrist office not an oncology ward.

Dr. Bill was great! He genuinely cares about his patients. I was in and out fairly quick, yet he was extremely thorough. After my eye exam he fit me for classes that work perfectly for me. I have gotten multiple compliments on my new glasses and will most definitely be going back to Dr. Bill for my routine visits. I had an excellent experience from start to finish and highly recommend Eyeworks Plus.

Dr. Bill is great, and he has a nice selection of frames. He also takes Keystone.
Yeah, the dog was very old and sick and he didn’t want to leave it alone. It has since passed so that is no longer an issue.

While my actual eye exam was fine and the doctor was very nice, the hairy, shedding dog lounging on his dog bed at the front of the office was not. I found the smell of the place to be extremely unprofessional.
You may chalk this up to the fact that I’m not an animal person. Nope. If it had been a crying, pooping baby in a crib right next to the eyeglasses display I wouldn’t be enthused either.
In addition, they only take cash or check. No credit cards. Being without $ 50 in my pocket, I had to drop off the cash the next day. I suggested that they mention this to patients when they make their appointments, and it was agreed that it was a good idea.
This doctor takes Aetna insurance, among others.

edit — I lost my glasses a month after getting a new pair and he gave me a half price deal. Let’s see walmart do that.