Everclean Commercial Cleaning

Like many of these other reviewers, I was naïve enough to buy a Groupon from them. After calling 4 times, I finally got someone live and scheduled an appointment. They called the day my cleaning was scheduled to cancel. I have since left another 5 messages at least that have not been returned. I am now screwed because I already paid for the Groupon and they got my money without having to provide any service in return. I was hoping to have a new cleaning service that I could use and trust– instead I feel like I have been robbed.

I also purchased a Groupon for a basic house cleaning. I was a little surprised when only 1 guy showed up (I was told that 2 people would need about 2 hours to clean the entire house). He was very polite and friendly, but only did about half of what I expected: dusted about half of the furniture, mopped about half of the floors, completely neglected the kitchen sink (which was completely free from dishes!), and did what I would call «bare minimum» cleaning. I wasn’t expecting a major cleaning, but I figured he would be able to accomplish at least what I can accomplish in a 2-​hour cleaning. He did not. He also left all of the furniture askew, so much so, that it took me 30 minutes after he left to go around the house to move all the furniture back and finish all that he left undone. I would never hire this cleaning service again. I mean, the guy was very nice, but if I had paid full-​price for this service, I would have been very angry.

I bought a deal through Groupon for this company. It took me several phone calls & several voicemails to finally get them on the phone. The 1^st time I got the guy Dominic on the phone, he said to call back in a half hour because their scheduling system was down. I didn’t believe him & naturally, they wouldn’t answer their phones again. After at least 15 phone calls, I was about to give up & report them to BBB/​Groupon for my $ back & they FINALLY answered the phone.
My appointment was scheduled for 2 weeks later — They showed up 2 hours late & cleaned just ok. I was hoping for a lot more than they did, like a clean kitchen floor.
I would not use them again, nor would I recommend them to anyone.

Everclean doesn’t even deserve 1 star since they’re a bogus company. I am one of the people who bought a Groupon from this company in the beginning of the year and tried for the past 2 months to get in contact with them to schedule a cleaning. They didn’t return any of my calls or emails, so I received a refund from Groupon. If you bought a Groupon from them, you can read the discussion board, which is still active. There are quite a few complaints from customers who couldn’t get in contact with anyone from the company. FYI, the company didn’t even sell 200 Groupons so the owner is lying about servicing «200 happy Groupon customers.» And Unilocalers, don’t forget to check out the filtered reviews below. They’re all from 9÷14÷2010 and obviously from the same person. So pathetic. Sir, just own up to the fact that you’re in over your head!

TWO missed appointments with no calls. Unbelievable. Very very disappointed in this and even more disappointed that Living Social would carry a coupon for a company like this.

Wow. Isn’t it amazing that I AND Devalina G had such negative experiences months ago and the owner never cares to comment until TODAY. What a coincidence! Why today you might wonder? Well Living Social which is basically a group buying website, just like Groupon, is selling cleaning coupons from Everclean today! Today is magically the day the owner decides to give an F.
The owner is lying about what the Groupon said AND didn’t even comment about the missed appointment, not responding to voice messages, phone calls and multiple emails. I also tried all of these avenues with no response. I also doubt they are a legit businesses. the funniest part of it all is today’s «review» from Deierdre R, generically saying how great they are and how she would recommend them to her friends. Her review sounds so generic and fake its pretty obvious she is either
employee or the owner himself under another name. Again, isn’t it a major coincidence that she randomly decides to review today???
Living Social buyers BEWARE.

I had a similar experience to natalee f.
Also bought a Groupon for $ 60 for $ 200 worth of cleaning, and when I went to call and make an appointment, no one answered the phone. I tried calling all the extensions, I left messages and no one returned my calls. I emailed, I communicated through the website trying to make an appointment, and I even found them on Facebook and wrote to the owner through that. I tried to contact them in these various ways for 2 weeks trying to make an appointment but no luck.
I started to doubt if anyone even works there or if it is a legit company. Luckily, I was able to get my money redeemed through Groupon, after sending a complaint email.