Emerald Window and Glass Company

It surprised me that in a city like Philadelphia, I couldn’t find a single window contractor on Unilocal that wasn’t a large franchise company. So, I did it the old fashioned way… Google. What I came up with was Emerald Windows, among other window/​door contractors. Low and behold, they came out today to install a single window in my home…
A.) The original estimator was clean-​cut, professional, knowledgeable and on time. He made some solid recommendations and had the estimate out exactly when he said he would. The estimate was detailed, he sent the company site where they order their windows from and made great recommendations. The price was also fair and competitive.
B.) The two guys who came out were also on time, clean-​cut, professional, friendly, clean and quick. They even made some recommendations for our front doors, which we’ll be sure to call Emerald on when we’re ready. Nice «up-​sell» guys!
C.) Emerald’s reputation as a long-​standing window contractor in the area with humble beginnings made our decision very easy. Plus, they installed some windows in Elfreths Alley, one of the city’s most historic sites (my wife is a historian).
Naturally from my 5-​star review I’d recommend Emerald to anyone looking to have windows installed. These guys were just flat-​out great to deal with and I was surprised the level of service we received since we were only having one window installed. You would have thought we signed up to have 50 done!

I’ve used these folks twice because they are very friendly and polite, they’re skilled workmen and they clean up after themselves well. For a big job especially, I found their rates to be quite competitive. They also install Trimline windows, which are nice locally-​made wood windows.
The best part about them is the personalities of the folks on the ground. I would expect a friendly salesperson, but the people who did installations at our house were super personable too. They seemed to enjoy their work and I felt comfortable having them in my house.
My only complaint would be that they used white caulk on wood windows that we are not planning to paint. The second time I used them there was also some delay and confusion over getting the quote, but I attribute that to it being over the holidays.