Dunkin’ Donuts

What an awesome location. There is a ton of staff and they make your food right and fast every single time! They even laugh at my dumb jokes I like to order a medium caramel iced coffee with no extra sugar, and milk… When I’m feeling frisky, a turbo shot (which is quite often apparently). There is ample indoor seating and even a fireplace as well as outdoor seating and a drive thru.

This is the worst Dunkin that I have ever been to, consistently. The female manager who wears the blue button up has no customer service skills. Having to go in to work this Saturday morning to meet client deliverables aka company able to bill early or over original quote, I was forced to stop by this Cottman ave location to grab a caramel macchiato and to my surprise (after I leave) my drink has no caramel in it. This was made by the «manager», what a great start to my Saturday morning fixing other people’s mess.

Dunkin Donuts has gone down a lot in quality over the years in my opinion, but the same can be said for many quick service chains. Franchise owners don’t get much say in that department, so this review is really based on the service of this particular location. I have been looking for a place to make a stop on the side of Roosevelt Boulevard that I take to get to work, and though this Dunkin is on Cottman Ave it really it was the closest. I have only been through the drive-​thru, but I have made several visits now and each time I was so impressed with how fast the service was. There can be a line of cars, but I am still in and out in just a few minutes. Not only is the service fast, but I have never had any issues with my order. Everything is always accurate. I would definitely recommend this location if you are looking to make a quick stop in the morning during your commute.

Food tastes like your average dunkin donuts, but the pros about this place is that it’s HUGE and they turn out food very quickly. I ordered an everything bagel with egg cheese and bacon. Tasted extremely average and not very flavorful (so I put ketchup on it) but I had it coupon so it was $ 2.19 with tax which is okay. The order literally came out in a minute since I was the only person in line at the time.
They have free WiFi here and lots of seating so I saw a lot of people sitting and doing work here while eating or sipping coffee. I’d say this DD is the perfect cheaper alternative to Starbucks if you’re in this area.

Ordered black coffee with cream and sugar on the side, got a coffee with cream and sugar. Told them they gave me the wrong coffee, but they blamed me …

I go where the computer nerds go… sipping decaff coffeee… I love this place. Equivalent to starbucks… and even more seating.