DoubleTree by Hilton Philadelphia Airport

Meh. I stayed here because of a flight cancellation, so I only spent 9 hours here. The lobby is really nice and the staff was friendly. I ate in the attached sports bar/​lounge which serves a decent burger for a hotel. They have specific floors for HHonors guests, but the room I was assigned on the floor was ADA. Not a big deal, except that the shower was super inconvenient for somebody who doesn’t need it. The only shower head was hand-​held and mounted only four feet high on the wall and had minimal water pressure. The bathroom also needed some repairs and was a bit grungy. On one side of my room was a group who was very loud and inconsiderate until 3:00AM and the other side was a crying baby. Neither of those is the fault of the hotel, but just so you know how paper thin the walls are, I could here the couple with the inconsolable baby saying to each other «he won’t stop crying, what do we do? What’s wrong?» all night.
If I hadn’t needed to just sleep and get up for my flight at 3:00AM, I would have requested a different room altogether, it just wasn’t worth it.

I would stay in this hotel again. Clean hotel and friendly staff. My bed and pillows were comfy and I slept well. I love the double tree cookies. No complaints with this place.

Just checked in. Staff is nice. Room is dirty. Mystery stain on my sheet to be posted next.

The hotel is ok (middle of the road). The staff is great and has been very friendly and helpful during each of my stays. The shuttle drivers are friendly. The service in the sports bar is abysmal while its food was bland (but that review is written elsewhere and not accounted for here). The reason I mention it here is because avoiding the sports bar limits dining options to just the restaurant (where the service and food are great but it is pricey).
So, average out middle of the road building with great people and limited dining options…4 stars seems fair.

Beautiful! Our electric has been out for 2 weeks now so we’ve been to 3 different hotels/​motels and this one is by far the best. Gorgeous room! Nice white linens, big fluffy pillows and very comfortable beds. Even the bathroom is nice! Alot of HBO channels as well as channels for the kids, and free wifi.

Stayed here for one night at the end of June before our vacation and parked our car for the duration of our trip. The hotel was clean and the staff was very kind. We particularly appreciated the great personality and professionalism of the shuttle driver JERMAINE.

Poorest hotel ever stayed in Hilton brand … Rude staff … Plumbing issues which was never fixed even after complaining twice … Shame on Hilton for having such a bad hotel in its chain … I am Hhonors member and I regret staying in this hotel … Bad management … Worst experience ever … Disappointed.

I was a little nervous about staying here after seeing other reviews but this Doubletree is fine. My room was on the airport side and there was no noise heard. The room is spacious and clean. Check-​in was a bit slow. No special offers like free drinks or breakfast that others reported and I was not welcomed as a Hilton honors member. Airport shuttle seem to take a long time to pick me up as the hotel is only 5 minutes from the airport but I learned that it only comes every 20 minutes.
On site bar and restaurant. I’d stay here again. Seem to be a lot of loyal visitors in the restaurant as the wait staff seemed to greet other patrons like they recognized them.

The Starbucks stuff here was so rude that I wanted to flip this guy… And the coffee tasted like crap !!! Gives Starbucks a bad name !!!

I would rank this hotel above average for an airport hotel. It is a really nice hotel that has been maintained really well. The staff here is really on point– very friendly and SUPER helpful. I cant recall my front desk guy– but he remembered me from my last visit and that is always a nice gesture. The rooms themselves are your standard Doubletree rooms– but it was very clean and comfortable. I do believe they recently changed their bedding– it was soft and nice. Coffee Bean and Tea Leaf coffee is provided in the room. The gym and pool is actually pretty nice here as well– and the pool is indoors.
Food at the restaurants is very average, and there are very few choices around there which kind of sucks.
They have a airport shuttle that leaves 3x an hour 24 hours a day. Convienent!

I’m a little surprised to see some of the negative reviews on here. I stayed here for one night, May 8 – 9 and had a pleasant experience. I was coming from nyc and super tired from the 3 hr drive (isnt traffic just wonderful) so I had to rush to check in and get ready for the event i was attending that night. The front desk people were very nice and helpful. The cookie they give to guests is soooo yummy. Im a hilton hhonors member, so the 5^th and 6^th floor are reserved for those guests only (I’m actually not even sure what the difference is with a hilton hhonors room and a regular room *shrugs*). My room, including the bathroom, was verry clean. Everything worked and i had no issues. The housekeepers were kinda loud but very friendly nevertheless. Although its literally across the street from the airport, i hardly heard any noise from the airplanes. Pharmacies, gas stations, dunkin donuts, etc. within a couple miles. With traffic is took me about 35 minutes to get into center city so the commute is definitely doable. 4 stars because the hotel isnt amazing but I had a good experience. Whenever I’m in philly again, I’ll be staying here.

This is without doubt the worst DoubleTree Hotel in the WORLD! Do not even think about staying in this old decrepit horrible place. It should be torn down. The hallways are hot and smelly. The rooms are dingy and old. The hand towels were dirty. The bar was served by malcontents. The drinks were thrown at you. The service was from hunger. The restaurant was empty and deservedly so. The server had no clue as to what was on the menus and had contempt when questioned for help. The attitude of minority employees (who constitute the majority) was very racist (I am white).
A black mark on the DoubleTree brand. A disgrace.
This is a bad place. DO NOT STAY HERE!

Nice facility located by the airport. Friendly staff! The rooms do need a huge upgrade.

Came in late-​greeted by friendly staff. when i called fr additional water, they brought it to my room without me having to ask. had insanely early flight but coffee stand already decked out with fresh coffee. shuttle to airport also running early at 3:40am. wish I had a chance to check out pool. Overall-​GREAT short stay!

Not great but not too bad. It’s your average airport hotel so it will have what you need. I was in town for a one night stay so wasn’t too picky. I arrived in the afternoon and the lot was completely packed. I had to drive around a bit before I found a open space. I guess they get a lot of traffic due to being literally across the street fro the airport. My check in process was smooth, it took no time at all for me to get my key and get up to my room.
My room was ok just about what you expect in a double tree. The bathroom looked a little old and probably needed a update. It was clean but there was a lot of rust on the shower bar and shower head. Some CLR probably would clean it up to make it look better. My room was clean and I think I had brand new sheets, since when I woke up I had a inspection sticker stuck to my knee. Check out was easy I just dropped my keys and was out early the next morning. Over all I may or may not come back. It was a decent hotel but a little over priced for what you get. I would probably give another place a try if I stay multiple nights.

For an airport hotel, this is excellent. The room was clean, and didn’t have any abnormal smells. The staff at check-​in was very friendly and eager to assist, also free warm cookies and water were given at check-​in. The shuttle was very convenient because it runs so frequently.
I mistakenly thought the breakfast was complimentary, so I tried it out. For $ 18, it had a pretty good selection of hot foods, and the normal continental stuff. I thoroughly enjoyed the service and décor overall, even if it was just for breakfast at 6am!

The room was clean but the bathroom smelled like mold and black mildew stains all around the bath. That is absolutely disgusting. Honestly how difficult is it to keep a bathroom mold-​free!

Great location for airline staff as well as those that need to be close to the airport and the good thing is it has shuttle service. Beds are a bit too mushy for my liking.
As I am a HH member and have stayed in other Hilton hotels, benefits the brand as this is regretfully not one.
Good for a quick night stay — do not recommend for more.

This may be my new favorite Philly airport hotel. I remember staying here when it was the Hilton. My company must have negotiated a great corporate rate since I believe this is the best airport hotel based on amenities, location and price. Since I usually will forego the standard high calorie cookie, they gave me a drink coupon instead. They also offered me fruit. The have a great breakfast buffet which includes eggs, bacon, sausage, fruit, lox, cereal, waffles, pancakes, etc. The service at the breakfast lounge is great. for dinner, The Landings offers a great selection at very good prices. The fitness center is open 24 hours and has a few treadmills, ellipticals, weights, etc. They also have a very nice indoor pool. I was able to get a good nights sleep and their rooms are very comfortable. I haven’t been upgraded yet, but hopefully some day.

It was okay… but after staying in quite a few Hiltons (fiancé’s a rewards member) I expected more. The staff was friendly as always and there were warm cookies included at check in! :) We used the gym and pool– both small but standard for an airport hotel. The lobby was clean. I was glad it was only one night because as everyone says, it is noisy! Unfortunately– our room didn’t really feel super clean… I know that might sound weird. but it didn’t. And their was a mystery stain on the curtains that I was too embarrassed to take a picture of. We’re going back to Philadelphia in a couple months but will probably stay at a different hotel. Great for a quick stay if you’re leaving from the airport early!