Dependable Concrete

Took forever to get in touch with anyone and I had to keep calling cause nobody returned my calls. Finally had someone come out and look at the work I needed done and they told me they would call me with an estimate and that was the last I heard from anyone. I wouldn’t bother using this company and if you do good luck hearing back from someone.

FIVE STARS! I was very pleased with this company. Vincent was prompt, professional, honest and informative. The work was completed as soon as weather permitted. The workmen were quiet as could be and did not bother the occupants of the home. Their work is good. They left the site cleaner than when they started.
One problem: They raised the level of the step and it’s difficult for me to step up on it.

I recently contacted Dependable Concrete after viewing pictures and reading several reviews and decided to schedule an estimate for some brick and stone pointing. I also wanted to inquire on some additional concrete basement flooring work. Here is what I encountered, called on a Wednesday to schedule an appointment on Saturday for 10:00 am. When Saturday morning rolls around I stopped what I was doing to meet the contractor at my residence as agreed at 10 am. After patiently waiting 20 minutes I decided to call to check on his whereabouts since I had not received a call about anyone running late. Well when he answered (can’t remember his name) I asked what happened to our 10 am appointment, response oh I thought it was for 10:30, I said no it is for 10 am but besides all that are you near by or something since you didn’t call me about being late. Then I received an unfortunate response of well I had many estimates this morning and I apologize for the inconvenience. I said wow this is unbelievable that this individual did not even have the professionalism or courtesy to call to reschedule. I was so disappointed with this company I would not even waste my time calling back to have any work done on my residence. Poor customer service, can not comment on their work because they did not even show up for an appointment. I will be going with someone else… sad because I was calling on behalf of two properties not just mine.

I contacted this company to have them come out and get an estimate. Initially I didn’t receive a response and then weeks later I randomly got a response. Vince the owner came and we discussed the work I wanted to have done. He said I would get an estimate that day… I didn’t receive anything. I tried reaching out several times after that and still no response. I’ve given up so I guess I will be using someone else.

I’m the type of homeowner who likes to do most home improvements myself. In the event that I have a home project beyond the scope of my ability, I am very particular about choosing a contractor.
I am so glad I hired Dependable Concrete to build my cement porch and stucco a room in the basement. From start to finish Vincent and his crew were 100% professional. He kept me in the loop the whole time, explained the process sequentially, and told me what to expect. He answered all my questions and made sure the finished product was exactly what I wanted. All the workers were respectful of my home. They showed up on time each day. They cleaned up after themselves. I could not be happier with the way my porch turned out! These guys work very well as a team. They are true craftsmen.
I was also very impressed by their website– there are helpful and informative videos of the crew doing various concrete jobs around the city.

Called them up to have them come out and get an estimate. The guy was nice enough and on time. Said he would get back to me with a written estimate outlining what would be done. Never heard back. Called and emailed. No response. Guess I’ll be using somene else.