CubeSmart Self Storage

I have been using Cubesmart for about 5 years now. I recommend for anyone needing a convenient storage facility. I just down sized my space and the transition was very efficient. They moved me right around the corner. Mike, the office manager was very helpful and made the switch a breeze. The units are temp controlled. Highly recommend.

Mike, the general manager, is extremely helpful. The price is good, we have a unit that is the perfect size and wasn’t talked into something too big or small. Like that there is a free truck available for use during the first month.

While the location is great and it’s easy to get in and out, the actual facility is horrible in the «security» section. I have had a unit there for over 2 years and have suffered through two vehicle break-​ins (broken windows and theft), as well as a complete looting of my storage unit. If you care about your belongings, do not store your stuff here.

Worst experience ever. DO NOT USE THEM.
My rental unit price went up 2 months after I moved in.
They offer the ability to pay online, as long as you pay additional fees.
They will charge you to use the dumpster.
The lights constantly go out.
They even sold me a lock that broke…
This place is a joke. You should take your valuables elsewhere.

This gated storage facility is clean, easy to get in and out of, and not too scary. Well, it’s a little scary when the light timer runs out and you get stuck in the dark, but other than that, not too bad.
The rental fee for a very small closet is edging ever closer to $ 100 per month, but I have to say, I’m happy to have a place that isn’t my own apartment to store all my schwag.
I also hope to one day become friends with the VitaminWater rep.

The quickest way to judge a storage facility is to count the branded vans in its parking lot. See colorful VitaminWater, Patron and PopChips vehicles? You’ve probably found a good one.
People in the marketing/​promo business store their stuff in these type of DIY facilities and visit them way more often than the average consumer who moves a bunch of old furniture in there and only looks at it once a year. Owners of small stores and Ebay businesses are obviously in evidence, as well.
All for good reason. This facility is located in a safe, heavily trafficked location on Callowhill St., and your storage space includes access to the totally fenced parking lot for the duration of your rummage. The storage floors are allegedly climate controlled, but in the depths of this summer’s heatwaves, there was no way for that thing to keep up.
Sometimes it’s hotter than Hades in here, sometimes it’s cool and a whole Roy Orbison album is playing over the PA system. Sometimes you can find a person working in the office, sometimes it is inexplicably locked from both sides during normal business hours. All in all, it’s not the cheapest, but also not the worst, place to stash your junk.
A-​OK.

I just wanted to make it clear that this is a review of the local site, not the national organization.
Good points: Clean. As far as I could tell, no homeless people living in the units, which is unfortunatley more common than you think. In a relatively safe part of town.
Bad points: TOO EXPENSIVE (don’t be fooled by the price guarantee). I was irritated at myself for not planning earlier and finding some place cheaper. On moving in my access code failed to work (even though I’d checked it at lease signing) and there was no one at the desk so I had to wait for someone to return. The person behind me’s access code also failed to work so it wasn’t just me – it’s lucky that it didn’t happen after hours or we’d really have been screwed
The lease says if you already have renter’s/homeowner’s insurance you do not need to pay their extra insurance, but I was told to bring proof later to get the charge taken off. A clear ploy to get people to give up and accept the extra fee, so I was determined not to be tricked and arranged the extra paperwork. But when I was ready to give said proof then I was told that was never the arrangement? In a less than polite tone too? Sketchy. The kind of BS not worth puttting up with when you pay so much.

Even though I disagree with the letter «U» in place of «You» in their business name, I can appreciate the fact that they offer easy online payments, a personal access code for entry, and a giant dumpster for boxes.
I come here all the time to pick up Unilocal schwag and I’ve never had a problem. I do believe there are humans who work there, but I only saw them when I initially signed up. Otherwise, it’s a do it yourself kinda place.
Loading dock, clean facilities and plenty of carts to lug your stuff up and down the elevator. Highly recommended over the UHaul facility in South Philly — which is where I first considered storing stuff.