Basic 4 Vegetarian Snack Bar

I was here a couple years ago and got a great sandwich, no problems except they didn’t have BBQ sauce, and the woman there (an old Asian lady) threw a fit when I asked for it.
I went back yesterday, and the experience was terrible! Two kids just stated at me for five minutes before deciding to take my order. Then, they didn’t have anything on the menu that I asked for. Dish after dish, «oh, we don’t have that anymore.» Update your menu! Then, she suggested the veg meatball sandwich, which they had the ingredients in stock for, so I bought that. Again, the other kid employee is just standing there, doing absolutely nothing. This place lacks any efficiency whatsoever.
So finally kid number two begins to prepare my sandwich, and he pulls out a jar of Ragu! I instantly demanded a refund. I am not paying ten dollars for a sandwich out that has Ragu on it! I don’t even eat that at home.
Bottom line: really poor service, lack of quality food, and an all over inefficiency.