Aladdin Pizzeria & Eatery

So my food is over a half hour late (ordered off of grub hub) grub hub updated me to the point saying everything was out for delivery 45 mins ago. When I called the store nobody answered the first time. Call the second time and the manager told me the driver JUST left almost an hour after the app told me it left. And then the guy hung up on me! Absolutely horrific customer service for sub par food. You better off eating papa john then dealing with this place.

Yes, I was one of «those people» who left town for the Pope’s visit. Yes, I came back starving and with no food in my fridge. Yes, I ordered from Aladdin for the first time despite living in the neighborhood for three years. Maybe, is the answer I would give you if you asked if I would order again.
Here’s the scoop:
Ordered over the phone and the guy on the phone was very quiet and made it really difficult to order. He wasn’t rude, I just couldn’t understand what was happening.
Picked up my food so I can’t comment on delivery. It was ready in 10 minutes which was the time promised on the phone — the only thing I heard this guy say for sure.
Got a cheesesteak (which may be be problem since it’s a pizza place). It was just okay. There was plenty of meat and cheese, but it didn’t taste like anything. Maybe it was the quality of the meat, but it just didn’t taste like what you want out of a cheesesteak — very bland. I’ll definitely go back and try their pizza, but the cheesesteak was underwhelming. 3.5 stars if I could.

Please for the love of God stay away from the Buffalo Chicken Pizza. Worst Pizza I have ever had and I say that with utmost honesty. I literally could not even get through a slice and threw the entire pizza away. This is coming from a very frugal and non-​picky pizza eater. I can almost always eat a number of slices from anywhere in Philly. I am also Asian and never like to waste food.
Details: There is barely any chicken to start and the dough is tasteless and just kind of looked white. The real part that killed me was the blue cheese sauce underneath the cheese. This tasted like someone just mixed mayo, blue cheese and perhaps water together. There was way too much of this white sauce and it made me almost vomit. The only ok part was the texture overall being acceptable (not soggy) but this is still by far the worst pizza I have ever had.
I was also asked to pay 8 dollars more than the price I was shown after ordering pickup online. The guy said he was looking at the wrong order and I believe him but leaving this on record here in case others have had similar instances.
I am sure there are other options here that may be okay but I have to give this place a negative review based on this pizza. Seriously, I can’t even remember the last time I thought to myself, «worst pizza ever.»

I finally ordered from Aladdin after a year of living in the neighborhood and what I received yesterday was solid, but not mind-​blowing good pizza. Enjay’s for example, is one pizza I had that was really, really good.
Aladdin has a lot of good choices though — Capri pizzas that have spinach, broccoli, ricotta, garlic etc.
Yesterday we opted for the Quattro Formaggio pizza priced around $ 18 including tax for a large 16″ pie. 4 cheese pizza + tomatoes + black olives.
Pros — The pizza had a lot of flavor — nice strong garlic flavor which went well with the tomatoes and olives.
Given that it was a 4 cheese pizza — the awesome cheesiness was a little lacking. The cheese wasn’t that stretching, pulling apart cheese you like to see in the pizza — which makes me worried that it was not fresh, nor good quality cheesed.
Secondly, the pizza was sloppily put together. The onions were not cut all the way through, and some areas of the pizza had 3 layers of onions, and other parts of the pizza had no onions — which just shows either sloppiness or inexperienced pizza makers just literally throwing ingredients onto the dough.
Summary? Okay pizza — good flavor, messy/​sloppily arranged pizza.

My local pizzeria. Their crust is a little bland for my taste, but the overall quality of their ingredients more than makes up for it. Also, I highly recommend adding some garlic bread to your order. A very affordable way to stretch out a meal if you are on a budget!

Good food and fast service consistently.

absolutely the worst burger platter I don’t know what they season there meat with even if it was meat pepperoni pizza a joke
Never again

I was sorely disappointed after reading the Unilocal reviews. To be fair, even the 5 star reviews have negative comments.
We gave Aladdin 2 tries, and both times our food was sub-​par. We tried a pepperoni pizza, the Liguria pizza #1, jalepeno poppers, and a cannoli. The cannoli bumped my review up to 2 stars.
There’s nothing specifically wrong with the food, it’s just overall… not good. I love pizza, and this pizza was bad enough that I didn’t want to eat it. We’ve never had so much pizza left in the box after dinner — both times. The jalepeno poppers tasted like they came from a box, we didn’t finish those either. They were not spicy or cheesy, more like bland breaded pepper.
Needless to say, we will not be ordering from Aladdin again. Especially with their delivery fee, it is the most expensive pizza around. There are so many better options that are also cheaper, just choose one of those places.

Aladdin pizza is one of those places you’re not sure if their good or bad, but by all means they are amazing! They have a wide variety of pizzas not just your typical pepperoni one. I saw an eggplant steak and recommend it to everyone. They are super fast and generally takes less than 15 min to bake your pizza. The place itself is not the best since it, but the pizza is one of the best ones I’ve tried

The food is fresh and they have some really interesting, high quality pizzas in a neighborhood that tends to be a wasteland for interesting, consistently good pizza.
I think that this place is even better for the chicken and eggplant parms, though. Always made fresh, great sauce, and heavy on the cheese.
Also, strangely, the best onion rings that I’ve had in the city.

you gotta try Margarita pizza its the beat in town.
The manager is really nice when I think of pizza I think Aladdins

Alright West Philly…
Super excited to try Aladdin after reading some fellow Unilocalers advice. Will it blow your sock off? No.
To say I did enjoy the lamb gyro, best so far in my neck of the woods. The lamb strips were banging. Can’t say the same about the lamb cheesesteak. I was all about the idea but the rolls that Aladdin uses are limp. Limp rolls kill a cheesesteak.
I really want to go back and try some more menu options especially breakfast one of these days.
Also have to knock them because the place is a little more dirty than my liking. See exhibit extremely dusty ceiling fan in foyer.
Mind you the people working there are friendy, its good for a gyro.

Philly is a bit of a pizza dessert. Aladdin’s offers great service and more thoughtful toppings than many others in this city.
We recently ordered the Umbria to take home. Looked good, but nothing spectacular — tasty enough but lacked the flavor I expected from the description. Biggest complaint was the «wild mushrooms» it advertised. They looked and tasted like they’d come from a can.
Service upon pickup was friendly, professional, and prompt (which makes all the difference). I might order from them again in the future, but can’t say this is the best option in the area.

YES. On so many levels love this place. Friendly owner and a great crowd whenever there is one. Food is amazing and I think what I’ll miss most during the move I’m making. Definitely coming back for their pizza from time to time.
Great staff, great timing, great energy.
Sicilian pie is great and a major favorite for every pizza I’ve ever had… Seriously.

Ordered delivery at a friend’s place and this place took forever. It was over an hour for the pizza to get there! Once the sicilian pizza got here it was not that spectacular. The cheese was rubbery and there was hardly any sauce on it. This is why South Philly pizza is better than this crap, so I doubt I will eat at (or from) this place again if I am in the area.

Great pizza, store owner/​staff, and service! A true gem in West Philly.
Also it’s open and Grubhub-​able till 2AM.

West Philly local pizzeria has been a neighborhood staple. We’ve been coming here for years and definitely years to come. Everything on their menu is delicious, and their long list of specialty pizzas is definitely something you should check out. The staff is extremely friendly and very helpful when you’re stuck and don’t know what to order. Also, as a vegetarian, there are plenty of options available.
Give this place a try and you won’t be let down!

I moved nearby and had to check it out. Nice to know they have Sicilian style crust if I want thick crust. Also nice to know they sell slices. This pizzeria has sandwiches and now serve breakfast. I ordered two slices to go since I am still unpacking. It was delicious. Employee was friendly. Happy to know I have a pizza place so close. There are tables to eat in ad well.

I ordered a bunch of sandwiches for my family & friends as they helped me move. We ordered by phone, and picked it up 20 minutes later.
When we picked it up, the order was ready & hot, all correct and packaged ready to go. The person behind the counter (not sure if he was the manager, head cook, or what — I think he was the only person there mid-​day on a Saturday) was extremely accommodating and friendly.
I shared a chicken parm hoagie and an eggplant parm hoagie with a friend. Both were delicious. Everyone else enjoyed their sandwiches too.

The day after I posted the review here on Unilocal concerning my horrible experience at Aladdin’s, I received a phone call from the store’s general manager, Mike.
After apologizing profusely for the previous day’s missteps, he explained that he was not present when my situation was handled, & that he had new people working that day. He assured me that he coached the responsible staff on the importance of high quality customer service & to never allow anything like that to occur again.
In the end, he offered me a free meal any time I’d like – to just give him a call & he’d take care of it. I happened to be just heading home from work & was starving so I ordered the Eggplant Parmigiana Sandwich with their Old Bay fries on the side. Happy to take care of my order, he even threw in another Peach Cobbler, noting I had ordered one the night before, & assured a speedy arrival.
Sure enough, not long after I arrived home, (not even 25 minutes later) my phone rang with my delivery outside. The driver apologized for the previous day’s mishap as well, clearly knowing who he was delivering food to, and ensured me they took great care to make me the «Best sandwich [I’d] ever have!»
As always, the food was just a tad spicier than most other pizza places in the area, but the quality was great! And (in my opinion) even more importantly, so was the fantastic customer service!