Enterprise Rent-A-Car

Thank you Corey for helping and getting things ready at a moments notice. Things are already hectic, so it was good dealing with someone that was able to get everything that we needed done. I will recommend this location, simply based on the service alone. Thank you! Thank you! Thank you!

Outstanding customer service… Fast, efficient and very helpful. Highly recommend this branch if needing a car in this area.
Keaton managed my reservation… very personable and professional. As I observed others while I was returning my vehicle, all those working in this office seemed highly competent and wanting to do what was best for the customer!

My very first time renting a car and No complaints what so ever!
I got in a half hour early of my pickup time and ended up getting a free upgrade simply because my car wasn’t there yet.
Great customer service, very helpful people.

Best service I’ve ever had renting a car. Fast, friendly and personal. Highly recommend.

I had to rent a car for a week while my husbands car was in the shop. The staff is very friendly very personable and Keaton was wonderful with handling customers. The first car that I picked up smelled so heavy of perfume that I couldn’t stand to drive it. After a couple of hours trying to air it out, I went back to the shop and swapped it for a different car and the process was easy. The team there is so relaxed and very easy going.

I needed a rental car last minute because of an unexpected travesty with my Jeep. Sterling was very prompt in picking me up after I called, made good car conversation, and was expedient once we made it to the rental location. All of the guys working there were quite nice and made my not so great day more bearable. Would definitely rent a car there again if needed (though hopefully that will not be necessary!).

Thank you Keaton for getting me into a car that made up for my bimmer. He didn’t have to help but it made things better after losing my bimmer because of getting rear-​ended.
Enterprise is the best. But Enterprise of Fife, WA is the best of the best. Thanks again Keaton!

Over charged for «optional service» I did not sign up for. Terrible customer service. Regional manager that tells you his company wins awards so they never mess up. Don’t give them your account information. They take money out without you even knowing why? And this was over a week after the car was already dropped off. They over drafted my account because of this and did not offer anything to compensate for their mess up. Get a clue guys. I even let the manager know I would never use enterprise again. And he didn’t have a care in the world. Will never use them again. I’m sure they will find some way of taking this review down like they do all the time. Thanks enterprise for wasting my time. You guys are a joke.

I got shuttled here for a rental car while my personal vehicle was in the shop.
Everyone was very nice and communicated where we were at in the timeline to get me a rental as quickly as possible.
The manager, Jesse, handled things swiftly while it seemed like they were very short on cars.

I had car trouble on the way home the other day. We contacted this Enterprise branch after calling the tow truck, but it turned out it was only 5 minutes before they closed. Instead of going home on time, they picked up me and my son and rented us a car. Keaton McAtee, the branch manager, was fantastic! We’re extremely grateful! I recommend them very highly!

I came to Enterprise because my car was stolen on Friday and I needed a rental for my commute to work and search to purchase a car. I have never experienced better costumer service before, Amy helped me and made my experience so fast and easy. Amy even referred me to Chris at the Renton car sales to help me purchase a car!
Who knew Amy wasn’t going to stop there. On my drive from Fife to Seattle I hit a large rock on i5 and my tire blew out. Panicked, I called the Fife location, Amy was supportive and helped to calm me down. She then gave me the information to roadside assistance and also called ahead to the nearest Enterprise for me to switch out cars. When I got to the next enterprise they we’re expecting me and helped me immediately. They only had a bigger car available but switched me out and I was on my way to Renton to look at purchasing a car.
Once arriving to Renton, they were also expecting me because Amy called ahead. Wow! I couldn’t believe the hospitality! Amy called the regional director and told him what I had been through and asked if he could help me purchase a car and get moved into a smaller vehicle.
She even called me later that evening to ask me how I was doing. This was a crazy day, but without Amy it would have not been so smooth and easy. I will definitely refer enterprise car rental to my friends and I will never use anything else. Thank you so much for all of your help Enterprise!