The Lodge at Peasley Canyon Apartments

This place sucks.
1.) Their customer service sucks balls. Their only good asset was a lady named jasmine in the office, but she quit so that’s not even accountable anymore. Otherwise the old lady’s in the office are all rude, always right, and won’t even acknowledge you until they’re ready to help you.
2.) Receiving your packages takes an extra day to receive because they have to «check it into their system.» Isn’t it illegal to hold someone’s mail?
3.) There are rats. Large rats. Literally.
4.) Their maintenance sucks balls. I like to be home when they come but they always miss the appointment and don’t even tell you they’re not coming. Then If you give permission to let them in while you’re not home they magically come right away. How convenient. This happens literally every time.
5.) Ooh parking. Gotta love the parking around here. There are way more cars than parking spots. You can pay $ 25/​month for a carport, but conveniently the only carports they have available are on the other side of the complex. If you are unable to find a parking spot (good luck finding one after 6pm) you can pay $ 5.00 to rent a car port for the night while all of the guests parked there who do not pay for rent there are parking for free.
6.)There’s always something broken. Whether it’s the pool, or the front gate, there’s always something broken.
You get the gist.

I have lived here for a year now. The only reason Im giving it two stars is because of the staff. All of the front desk staff are very nice. Besides one. Lolita (sorry if spelt wrong) has no personable skills. Has a attitude all the time. Does not give messages to the apartment manager so you have to call multiples times to get threw.
When we did our walk threw to move into the apartment she never gave us the paper to mark things off as we go or enough time to even look. She turned all the lights on and ran the sink water to make sure it all worked. Then had us sign. That was our fault we should have told her we will sign when we do a full proper walk threw. But as a staff member you should follow your job the correct way.
Parking as all other reviews is absolutely ridiculous. Each unit should be guaranteed one covered parking included and all extra covered parking the unit needs should be paid after that. They have plenty of open parking all over the complex especially by the pool. The problem with that is residents can’t come home at night and park because they are giving out guest passes left and right and its at least a 3 day guest pass per person. One you should do one day at a time so you can monitor the people that keep needing one. Two. Each unit should have a max of two guest passes a day. If not the unit can be having a party or who knows and each person has a guess pass. Look at how fast parking just went because of that. And why would they have to move they’re cars the next day when they have a 3 day pass. Some of the people that live in the complex are extremely ignorant and disrespectful.
All in all The maintenance are very friendly same with the rest of the staff as I said above. If you don’t mind parking issues a few times a week and hopefully have decent neighbors then you will be fine. The apartments are a little older but are not in bad condition. Pretty decent floor layouts as well.
The apartments are in a good location everything is a mile distance from you, it becomes very convenient when you need to run to the grocery store. Hopefully parking will get better over time. Just be prepared in the mean time. And hopefully the other staff employee can become a better employee if not employees are replaceable.

After 5 long months of living in this place i gave up and moved out! i couldnt handle it anymore! My move out process was a NIGHTMARE! Future tenants… be aware that they charge you for EVERYTHING! They WILL charge you for damage that you did not even do all because you didnt mark it down! They are making me pay for a new screen door because it was damaged… i never even USED the screen door… i seriously only noticed the damage when THEY pointed it out because i never had the need to go on the balcony nor did i ever open the balcony for fresh air therefore never touched the screen door but because of their incompetence from the inspection prior to MY move in they are now charging me! They are making me pay 100 dollars worth of paint to repaint the walls because they said that i messed up the walls by either repainting them myself or i had one of my «construction» friends come over and repaint! ARE YOU KIDDING ME? See how they try to pin everything on you? They did a horrible paint job when i moved in there and again because of their LACK OF INCOMPETENCE i have to pay for the walls! I was the one who pointed out to them that the walls are messed up and they are charging me… if i really did mess with the walls WHY would i point it out? There’s no logic in that. Beware because the maintenance guy will say «oh ye, i „remember“ painting this apartment and this is not how i painted it» and they will always ALWAYS believe them over you any day because they are so «perfect»! YES im sure he «remembers» because my apartment is sooooo unique from the other million apartments they have that they paint all the time the same color! They will do everything in their power to make sure you feel like it was your fault even when you honestly know you did nothing to the walls. They are very good at walking all over you trying to squeeze every penny out of you! You will be left in tears and stressing out more than you did before. I spent half the night crying when i saw my charges because deep down inside i know i didnt do them and it pains me to see that this is really happening! I lost more weight and sleep because of the stress i had to put up with them. They will make you feel all nice and welcome when you move in but once you move out they dont care about you, they are cold and heartless, they will put on a straight face through the whole move out process and wont even show mercy if you stand before them claiming your life that you didnt do the damages they claim you did. They dont understand that some of their staff is more diligent than the other which means that one staff member may notice more things than the other during the move out inspection and down the road so many «damages» get missed that they will end up blaming the person currently living in the apartment. They say they are human but they act like robots… they act like nothing gets passed their eyes. There may be «damage» that was done by a tenant 3 years ago and they will only notice it now and blame you and charge you. I HONESTLY would rather sleep in my car than live at the lodge!
So if you choose to live here… GOOD LUCK! There are A LOT of CONS living here and very little PROS, if not, ZERO PROS to living here as you can see with all the other Unilocal reviews!
Message me if you want to know more! Ill be happy to help to save you the trouble!

Having lived here for a few months, I have a decent idea of what kind of review to leave.
First of all, the staff are friendly and polite. No real complaints there.
I have issues with my mail being held in the office. A system has been started recently that «requires» me to wait several hours after a package has been delivered to pick up the package myself. I understand taking precautions to protect my mail, but not allowing me to retrieve my own belongings for hours is unacceptable.
Parking is, as many have mentioned, a complete mess. There are a TON of covered (reserved) parking spaces that are left open, severely limiting the amount of free parking on site. I understand that this is a business and money must be made, but it pains me to drive around the parking lot late at night and see plenty of parking spaces that can’t be used simply because they are covered.
I’m unsure about the cause, but you should expect the office to close early at least once every two weeks. This limits the use of amenities like the fitness center and the basketball court.
Many aspects of the apartments are simply not maintained. The disinfectant in the fitness center was refilled for the first time since I moved in only a few days ago. Unfortunately, the paper towel dispenser remains empty. I hope you don’t mind sweaty fitness equipment. The only water fountains near the basketball court/​fitness center have been broken my entire stay. Also, be sure and bring your own basketball, as all the balls that stay on the court are old and deflated. The gate seems to be broken more often than it is working and truly does very little to deter any criminal activity.
The apartments themselves are nice, albeit older. The floors creak and really show their age. The water heater only supplies hot water for one shower.
I can’t speak for all of the apartment entrances, but ours constantly reeks of dog piss. This is more of a resident complaint, but it’s unpleasant to have to walk past urine to enter my home.
The view is nice and there is plenty to do in the area. The Lodge is in a great location.
Look, I’m pretty happy here and have been the few months I’ve lived here. The complaints are mostly minor, but they add up. I’m optimistic that with a little more effort and some basic maintenance The Lodge will be a nice place to call home. For now, I recommend caution, but don’t write the place off just yet.

Great place to live! We have a top floor corner unit so it’s pretty quiet. We haven’t had any issues and we have lived here over 1 year. Also, the staff at the office is really nice and always welcoming. Only problem is there isn’t enough parking if you come home late.

There is nothing worse than renting a place you don’t feel at home — dreading if you will be able to sleep at night and not go to work the next day… I looked around for a good couple months for a nice place to live that was relatively reasonable in rent, I settled for a ground floor unit here .
Moving in was an uneventful experience. It is a bit of an extreme pain to find after dark parking if you have guests or can’t afford the reserved space — sometimes it even fills up completely — so you have to call after hour security and pay $ 5 to rent an open carport for the night. Some tenants have 2 parking stickers and one in particular will park in the open space just because it’s closer to his apartment, leaving his «reserved spot» open with no one using it (while the rest of the complex fills up) — Management has done nothing proactive about it and he knows they won’t do anything so he continues to do so — they will tow other cars without hesitation for similar violations — but apparently they discriminate who they tow and do not… The gate out front frequently breaks down and well it’s just for show anyways — and to be honest is more of an inconvenience than anything — all you have to do is follow another car in.
It’s a great place as long as you don’t mind normal tenant noise, you will hear people walking around upstairs, even alarm clocks going off at 345am (and 9 minutes later after they hit snooze) But that’s pretty normal for places like this. Now — it’s acceptable as long as you don’t have a nightmare neighbor like I do who loves to watch movies, play video games, or rent «love» self help videos loudly anywhere from 1030pm to 4+am. I’ve called security, they usually show up (sometimes it will take an hour or two and once they didn’t even show up, occasionally the neighbor will turn his tv off before they get there so I look like a jackass for calling). Security has video taped the noise from the sidewalk outside, knocked on the nuisance neighbors door and this neighbor has actually told security to F*k off on multiple occasions, argue that the tv is not too loud — even though you can hear it out to the sidewalk and booming in my bedroom, he will turn it down for a while then resume his usual loud tv/​video game/​love help watching a couple weeks later… It’s been at least 15 times I’ve called security, the police have been called — they couldn’t do anything because it wasn’t audible beyond 50′ at a certain decibel level. Now — any time I even just start to hear the tv turn next door I just resort to sleeping on my couch. I’ve given up calling security — they were sympathetic and actually amazed management hadn’t evicted them yet since any other complex they would have been gone quickly! So I have just been emailing management every time to keep track of the problem as I really don’t want to stay up a couple hours waiting for security anymore — I’ve lost enough sleep, countless days of work. But here is the kicker! Last week has been 4 nights of video game playing — I emailed management every time. I’ve counted 21 emails of noise complaints since I’ve lived here to just keep track of this myself (+ the ones I hadn’t emailed as I called security) and mgmnt wants me to once again call security «so they have it documented» wait — so all the other times I have called security, they have had it documented — now you need more documentation?! I don’t want to wait for security for a couple hours and then be in my bedroom to listen to the neighbor. I just want a place I can actually enjoy, sleep well and not have to worry if I can make it to work the next day — seriously — in my experience management is just simply spineless to actually do anything. I’ve lost more money than 2 months rent with the time I’ve taken off work because I wasn’t able to sleep the night before. In over 20 years of renting, never — ever had I encountered these issues.
I’ve given up — I figure I might as well post this so the next person who has any issues like mine have been forewarned — in my experience management simply is unwilling to proactively handle any problems. In my opinion they care only to keep apartments full than to keep happy tenants — and unfortunately unhappy tenants equals very bad Unilocal reviews as I see these starting to pile up. I’ve even noticed notes at the mailbox of other frustrated tenants with the corporate offices number to complain. I’m guessing I am not the only one who has been having issues recently.
BTW — Now another *wonderful* thing — If you’re expecting a package — the office is kind enough accept them — however you have to wait anywhere from 6 – 8 hours after it’s delivered for them to log it in and only then they will give it to you…(apparently signing the form saying you received it was not enough) even though fedex/​UPS/​USPS shows its been delivered. So frustrating. This isn’t home, this is far from welcoming — I dread coming this place and can’t wait for my lease to be up.

The staff at The Lodge at Peasley Canyon is beyond exceptional. From the moment you check in you feel so welcomed and know you made the right choice for your new home. Everyone really cares about your happiness and are so helpful to make your move go smoothly. We moved from out of state and could not believe what a God send the entire staff was to myself and my wife. We felt like we were treated like family from the moment we arrived. The convenient location to interstate and shopping is also a bonus.

Management at this location is very incompetent and poorly trained. The property manager has no business being in management and needs to be terminated. Here is one of many issues I have faced under her management… For the last couple months my roommate and I had came in to find out when our lease ended and we were told it was not for until the end of the year, we didn’t think this was correct and asked them to confirm this and they again send they end of the year. I went in to the office the other day in order to get a copy of the lease for another reason and noticed it that my lease was ending in THREE DAYS!!! The property manager didn’t have a clue and all the times we came in to confirm they never once bother to check the actual lease. To make matters worse the mangers attitude about the whole issue was infuriating and showed how little she understood the magnitude of this mistake. I highly recommend you do not move here until they get competent staff to run this location
UPDATE: After everything they put us through, I had to beg to get our carpets cleaned, something others places would do just for signing a new lease and even that was a nightmare. After fighting with management to get our capets cleaned, (something I thought was more then fair given everything that happend) they said they would schedule is for Saturday afternoon The day comes and no one shows up, I go into the office and no one had a clue what I am talking about. I write management an email and she tells the email must have not went through, which given past experiences means I never sent it. Finally I was able to get a carpet cleaning scheduled and have them show up.

This complex has HORRIBLE maintenance efficiency! They take if not a WEEK but over a week to come and fix the things you PAY for to be working properly ! I have twice put in maintenance requests one for my toilet and the other for my dryer and I had to take time out of my schedule to walk into the office over 3 times to keep putting in the same requests cuz yet someone has came to fix anything! The inside of our apartment had bugs called «silverfish» which I had never heard of in my life, I had to keep going to the office to tell them to spray and get rid of these bugs and after them «spraying» for 9 months to get them out they were still there all over the house. I just gave up to even keep asking because obviously what they’re doing isn’t working! The parking is TERRIBLE here!!! You have to be forced to pay for a carport or an expensive ass garage because there is never any parking, and good luck with guest… I had company and their cars got towed twice when they were parked in «open» spots! Because supposedly you need a guest pass from the office but how am I supposed to obtain that when my friend comes over at 9 at night for an emergency situation and the office is closed so how would I get a pass? This place is to expensive to be paying for every month for these shitty ass issues! You think they would show more appreciation for their clients that pay rent ON TIME EVERY MONTH! But nope that’s why they’re getting this review. Good luck to anyone who moves in here, I’d research my options better first before coming here.

I had a 15 month lease and before the new manager took over this place was great. I enjoyed the manager assistant manager and desk clerks prior to Emily becoming the manager. Not only is she rude and very unpleasant she accuses you of things she has no foundation. Up until this month I have rented for 15 years and never had any issue at any of my places. Not only is the manager the problem there but the amount of dog poop/​pee smell that’s around plus the garbage overflowing and dare I mention the mice and rats. I might as well been living in the slums somewhere at least I would have expected the nastiness.
I would like to add that the front desk people are still very nice and sweet and to me seem very displeased with their management some of them are still the same prior to the new manager taking over and they often seem unsure if they are allowed to do anything she must really micromanage her people, but then doesn’t care about the property and the way it looks or smells. I’m so glad I’m out of there and will no longer have to rent from anywhere.

Poor management staff. Very disappointed in how they handled carpet beetles in our unit. Manager at the time said, «we didn’t put them there.» Problem was never resolved they sprayed our rooms once causing the beetles to move to the livingroom. We found them eating through our couches when we moved out. Our car was towed twice because we did not have a paper parking pass in an open space when we were first moved in and again while moving out. The first time was because we were given the wrong parking lot number and a vehicle was parked in the space. We were told we should have had that car towed instead of waiting to address the situation during open hours. Im glad we did not because that space was already assigned to another resident. We wouldn’t mind paying the higher rent if the staff operated at a higher level of proficiency and if there was adequate parking.

RATS RATS RATS in the rocks around the apartment community. We told the front desk and they tried to tell us that the across the street neighbors lost some hamsters. I never saw a hamster with 3 inch long tails. They would run around the cars. It was disgusting.

Everyone was extremely friendly prior to signing the lease, it was all fake to get you to move in.
The front desk person has a hard time coordinating anything with the managers and tenants. They seem like they are never aware of what is going on.
The cellular service is awful (I have Verizon), Verizon said it’s because the apartment structure is in a dead zone.
There is definitely a rodent problem outside, fortunately I never saw a mouse inside the apartment but they were in the bushes at night and I saw a rat by the garage can area that is near the entrance.
Parking is the biggest complaint I have. If you are not home by 6pm, you will not find parking near your apartment and you’re lucky to find a spot anywhere. You end up paying to use one of the car ports.
One of the reasons I moved in was because of the gated community… the gate is typically broken, so it is left open all night.
I was screwed over on my deposit. If you bring an animal beware that they will automatically charge you on top of your pet deposit because they «pulled up the carpets and found pet stains».
This place isn’t worth living in there are far cheaper areas in Federal Way on Campus Drive.
On a positive note the cookies that they had in the lobby were delicious and the apartment is fairly new.

If I could give this complex a minus, I definitely would; however, a ONE is the lowest I can rate it on this website.
When I first moved into The Lodge it was very nice, but when Shelby and Emily took over as new managers, it went downhill fast. They made it very difficult to pay rent, especially for people who travel. They shut down the log-​in feature so that you could no longer print a guest parking pass. They raised everyone’s rent when their leases expired. They also rented out my garage to another person when I was out of town and had already paid for the garage a month in advance. I came home to a garage half full of someone else’s stuff. (security issue: I still had my remote)! Another thing that really annoyed me was that there’s no «assigned» parking spots unless you pay for a carport (35/​mo or a garage 100/​mo). So if your neighbor has guests and they park there leaving no spaces, then you have to PAY to park at your own place where YOU pay rent! SO wrong. Now, to talk about when I moved out: I cleaned the apartment immaculately. First off, I was only there approximately 4 months total in one year, so I used my oven ONCE and had a tray underneath the item that I heated. They said the oven was dirty and charged to clean it. They also charged me for new burner plates — they were clean, and I used them maybe 4 – 5 times. The few times I was in town I didn’t eat at home. They said the counters were dirty… impossible! I cleaned all the counters off the day I came back to clean everything. I even cleaned the dowels where I hung my clothes in the closets! And I wiped down the lights in the bathrooms and also the mopboards. They said that the kitchen cabinets were dirty; however, I washed everyone out and also the outsides of the cabinets. They were as clean as the day I moved in. They said the tub/​shower/​toilets were dirty… they were so CLEAN that they shined! They also said my fireplace was dirty… how in the H*** do you get an electric fireplace dirty? I cleaned the glass prior to moving out, I even cleaned the mopboards, mirrors, frig, freezer, sinks/​tubs/​toilets were sparkling clean. They charged me $ 120 for cleaning the apartment, which I had already cleaned everything except behind the refrigerator, as I did not want to pull it out for fear I might tear the flooring. I was charged to replace the cheap bedroom blinds that broke the second time I used them, so I just left them down for the rest of the time I leased the apartment (I explained this to them when I left, too). I was charged $ 70 to clean the carpet, which was extremely clean (and should be part of the cost of doing business). They said my washer and dryer were dirty. How is that when I wiped them down inside and out, cleaned out the lint filter and washed it!!! They said the patio was dirty… I swept both the patio and storage area and then vacuumed them afterwards! They said the walls were dirty. They were as clean as the day I moved in with the exception of a few very «TINY» nail holes and one spot by the door that was a bit dirty; however, that spot was there when I moved in! This place is a HUGE HUGE HUGE RIPOFF. I would never EVER recommend this complex to anybody EVER!!! My grand total refund: $ 25.04. Don’t waste your money.

I’ve been a resident at the lodge for a little over a year now and overall I was pretty satisfied with the living here until I had a breakout of house pest recently.
When I first moved into the place I thought it was a little odd seeing dead winged bugs in the dishwasher but didn’t give too much thought to it thinking it had flew in from the outside. Then I began seeing some slow moving bugs on my bedroom wall. But after couple weeks I had moved in I saw them no more so I didn’t think it was a problem.
The trouble began when this summer ended. I began to see those same bugs I had seen last year appear in my bedroom again. And all of a sudden I started seeing them in my kitchen. I started freaking out when they first appeared on my beddings. Now I am thinking what I am going through right now might have been a déjà vu of what my previous resident had seen.
Last couple weeks have been nothing but constant washing and drying of all my clothing and bedding, non-​stop vacuuming, moving all my clothes in the closet in to the bathroom all boxed-​up or wrapped in plastic, getting rid of all food that were left out on the kitchen counter, and moving my furniture out to the side so that the carpets could get treated with pesticides. In fact, I even folded up my queen mattress in half, and disassembled my bed so that the carpet behind my bed could get treated. Now that I am so paranoid I can’t even cook in my kitchen.
We still don’t know what these bugs are. After googling and doing some research, I thing they may be carpet beetles. So far the management had sent the pest control company come in and do pesticide treatment twice and in between they did a carpet washing with a great emphasis that they would normally would not do the carpet cleaning for their residents but only ‘as a courtesy’ they were doing so. Ok whatever.
I am sad that I have to move out. These apartments do have some pros such as being just minutes away from I-​5, and target, trader joe and the commons mall etc. Great location. Friendly and helpful people at the leasing office (most of them are). And my downstairs neighbors were quiet for the most part.
Cons: the walls are extremely thin and not noise proof so if you have a loud neighbor there may be some issues. When my downstairs neighbors were up all night making love, I felt as if I were in the same room as the noise was soooo loud! Also, there are some parking issues. Not enough parking spaces, especially in the evenings. Unless you rent a car port or a garage (extra monthly charge), have fun driving around in circles for hours until you find a spot. They placed me on the waiting list for couple months until a carport became available.
So overall, I would give this place a 2 star-​rating.

We lived here for about 15 months. It was an overall good experience.
Most of the staff was very friendly, the amenities (gym, pool, tanning bed) were great.
When we needed maintenance of any sort, we didn’t have to wait long. Another plus about our apartment is that there was an outdoor storage closet on the patio, a pantry in the kitchen, a coat closet, and a linen closet– we definitely had a lot of storage space!
Finding parking here is a big challenge though. Good luck finding a spot if you come home after 6 or 7pm.

We’ve leased our apartment for three years during our time in Washington. These are definitely one of the nicer apartments in town in terms of location, condition, and amenities. The amenities include a gym, business center, tanning, indoor basketball court, outdoor pool and jacuzzi, an outdoor children’s play area, and outdoor basketball courts. They’ve installed a decent gate to the property, but it’s more for aesthetics than security. The apartment community was only a couple years old when we moved in, and I believe they replaced the carpet when we left, for which we weren’t charged in the end due to our three years of use. The biggest draw of The Lodge was its proximity to the I-​5 (five minutes away). The location was much more attractive when we realized Target was 5 min, 5 different grocery stores within 15, a brand new L.A. Fitness within 15, Grandview Dog Park was 15, park n ride was within 5, Nordstrom Rack was 10, etc.
The parking is a common complaint. We started leasing our apartment without any thought to pay for a carport spot or garage, and figured we would be fine. After almost a year, we decided to spring for the garage which was $ 100/​mo. Several months later, I asked the office to put me on the list for a carport spot in a specific area near my unit. For 5 or so months, I didn’t receive any word, so I checked on my status with the office since my neighbor with the prime carport spot was moving out. And bingo, it was mine. The carport is cheaper than a garage for obvious reasons, but not by much. The good thing was we had two designated parking spots all to ourselves (garage for him and carport for me), so we thought it was the end of our parking issues. As luck would have it, we weren’t the only ones that enjoyed our primo carport spot. Food delivery guys, neighbors (that don’t understand the concept of a paid carport or too lazy to read towing signs), and neighbors’ visitors enjoyed it every once in awhile. I’m rather fair, and would leave big sheets of notes in large font for these offenders. At times, I started blowing the horn of my vehicle and blocking their exit with my car when I’m pissed. This happened about once every couple of months. But seriously, it was a $ 75 pain in the ass from time to time. It was the nature of the beast, the spot is out in the open, and it’s not possible to sit my ass in the spot ²⁴⁄₇.
Oh, the apartment… Pros: They allowed dogs, including my year-​old labrador retriever via doggie interview. Be nice to the staff, and it will be reciprocated (most of the time). The in-​unit washer and dryer was a life saver. The patio accessed storage closet was also another life saver. The recycling bins at the mail center were super convenient for dropping off half of the junk from my mailbox. Cons: There’s only one gate entry into the apartment complex by car instead of two side-​by-​side entries, so it’s a pain when the driver in front of you happens to be a visitor. The pantry and linen closet space is laughable. The rest of the apartment is decent. Be sure not to leave un-​patio-​like stuff in the patio or else the patio police will leave you a little disapproving note.

Very nice apartments. Parking is a pain, but that is usually the case at most apartment complexes. Staff is friendly but can be a little on the forgetful side of things and can forget where they put things…
The inside of the apartments are nice and the property is well kept. Electric fireplaces are nice, but don’t do much to heat up the place! It’s fairly quiet, but that depends who lives under or above you.