Glenns Auto Repair and Tire Center

I went to Glenn’s for an emissions test. I didn’t realize that if your check engine light is on you automatically fail the emissions test. It would have been nice to have been told that before they did the test. They told me that I needed to spend over 150 $ on a diagnostic test for a failed emissions test so I did as well as paid 22 $ for the emissions test. They said I needed to replace a thermostat and coolant flush and all that was an additional ~300 $. Everytime I asked a question the employee got more and more short with me. Such as, ‘how does the thermostat affect the emissions?’ I thought it was a valid question. He acted like I was just a big annoyance to him. I will never go here again.

The devilmobile didn’t pass emissions so I had to find an «authorized» shop to do $ 150 of repairs. I saw all the great reviews on Unilocal and Glenn’s was on the states approved list. Unfortunately, once you choose a shop, you are pretty much stuck using them. My experience was less than pleasant here. The guy was nice on the initial phone call but pretty much a jerk afterwards — once they get you in, they’ve got you…
I paid over $ 100 for the diagnostics (and they don’t take any of it off the repair). I needed a $ 40 part and when all was said and done, I paid them $ 348! It was a minimum 1 hr of labor + all sorts of «fees». Would not recommend — I’m starting to think all auto repair business’ are scum bags — can’t find an honest one anywhere. They all start out good and then stab you as soon as you turn around.

Had a check engine light and they found out that all that had to be done was tighten up the gas cap. Paid 103.00 for someone to hook up a CPU to say what the fault was and tighten my gas tank cap. What a rip.

cant tell you how professional and friendly and honest is this place.
i went there expecting to pay like 900.00 dollars because a few auto shops estimate said i had a crack manifold exhaust. but glen auto shop found the real problem and got me into a nice rental car for like a great price ending up paying like 275.00 i was stoked. tks again guys i wouldnt recommend any other place

I really appreciate that Glenn’s didn’t take my senior mom to the cleaners. She has several price-​y issues with her car and is on a fixed income. She asked the mechanic if he had to pick the most important repair which would it be (assuming he’d answer the most expensive one)? He chose the least expensive. She had it done the next day in a timely manner and right on the estimate.
Since Federal Way Auto Tech closed we’ve been a little lost mechanic-​wise, but now we’ll all be going to Glenn’s. They passed Mom’s test. ;) Thank goodness McDonald’s has good coffee now. :D

Just in case you believe that honest mechanics do NOT exist anymore — you better go here FIRST! We have gone 3 times so far and EACH time have been given honest, truthful, thoughtful service. We even went in one time specifically asking for service that was recommended by the overpriced dealership service mechanics and was told that particular service was not necessary at this time AND when it was necessary, he’d charge us $ 50 instead of the $ 450 the Ford dealership wanted! We have found our auto service center for the rest of our lives! Please, if you don’t believe me, go check it out now!