The UPS Store

I am not a big fan of UPS or its services. They always over promise and under deliver. I have a business contract account with them for pick up and delivery. Yet I still wind up coming here for package drop off. It has now happened three times that I have dropped off a overnight envelope going to California and it was not picked up from this location. I have heard the excuse that the driver came early for pick up. They forgot to scan the envelope. It was lost at station. Really!!! I know that UPS stores are franchise stores but I never had this problem at my other locations. In contacting UPS they say it’s the store. The store said it’s the station. It is not worth the hassle. Now I just put it in a drop box and magic… it gets picked up. Guess it was the store after all!

I mail a lot of packages and cannot stand going to the post offices in Fayetteville. If I can’t go to the post office on Fort Bragg… I’ll just wait until I can go on Fort Bragg.
Unexpectedly, I found this UPS Store which is close to my house. I am not sure how long or if every UPS Store does this, but you can also ship packages via USPS at the UPS. There is a surcharge, but it is minimal. The place is clean and ran like a business unlike the USPS. :)
The second time I stopped in, the clerk was very s-​l-​o-​w. I would cut him a little more slack, but he was just chatting with the other customer. He can chat all he wants as long as he is working to quickly get me out of the store.
The cleanliness and convenience far exceed any minimal extra fee.
All in all, A-​OK.

This is a family operated business that has great customer service and practices business honestly. They keep it organized and are meticulous about taking orders correctly, providing trackers, receipts, etc. If you frequent this store, they will remember you and look forward to your repeated business.
I go to this store instead of my nearest USPS because the post office here is rude and the lines are long. This UPS Store is AWESOME and I would rather go here to send all my mail and buy my stamps, than go to the mean post office.
This store also prints things, which I have taken advantage of many times. They have always done a good job and will work with me to get it the way I need it. They will learn a new skill if needed, such as how to adjust their printer or make an adjustment in the software.
I love it here. I hope my review helps you decide to do business here because I know you get good service and they deserve your business.