Fairfield Inn

Never ever ever ever will I stay here again. I decided to stay at this location for one night. Big mistake.
To start off with the hotel staff is very friendly and kind. When I first got to my room it appeared clean and well kept. There was a bit of sound from the road (it’s off of the main road in Fayetteville), but nothing the TV couldn’t fix.
Now to the reason for the 1-​star. Before I even checked out I received an email from the GM, Raffael Ormeggio. I thought that was kind of weird. Anyways I checked out and continued my journey. Well unbeknownst to me I was being ate up by who knows what. I broke out into a rash and had bites everywhere. I emailed the GM about the issue but never received a response. I even attached photos to the email.
I eventually had to go to the doctor’s to get medicine because my body was broken out so bad and itched to the point I couldn’t sleep.
Do not stay at this location. Fork out a few extra dollars and stay down the road at a Hilton property!
Update: Only after posting this review did I receive and email back from the GM with an Orkin report stating there were no bed bugs detected. The GM did state it could be the chemicals used to clean the linens. With that being said, I’ve never had a reaction like this to any type of hotel linens.

Absolutely first rate service and professionalism. I stayed at this hotel for business. We had the pleasure of meeting Imani she was very pleasant and accommodating to our late night check-​in. Imani also helped us sign up for the Marriott Rewards Program. When we entered the room the elephant and chocolate on the bed was a very nice surprise. The welcome on the mirror made me feel comfortable. Our room was very clean. The breakfast was delicious, I was surprised that they offered turkey bacon and sausage. Yes, the hotel is dated but that is an easy fix. The bed was very comfortable and the shower was hot. I was in Fayetteville a few weeks ago and stayed at another hotel just let me say Fairfield Inn at Marriott is my go to hotel in Fayetteville, NC. Thanks again see you soon.

Great Hotel. The rooms are clean the staff is fantastic.
I was in Fayettville for an Event that was starting at 3: pm. We arrived at the Hotel around 12: pm. Check in is not until 3 or 4 pm. The person at the desk had no problem in rearranging rooms to let us check in early. They also allowed me a late checkout! Breakfast was great. They had a great selection of hot foods. Bacon, Sausage, sausage Gravy, Eggs Waffles to name a few. The hotel is an older hotel where the first 2 floors have the room entrance on the outside (motel style) the third floor does have the room entrance indoors. I asked for an indoor entrance and the person at the desk was able to accommodate my request. I would definitely go back to this hotel.

This hotel is one of the best in Fayetteville! I am active duty military and I travel quite a bit so I have many hotels to compare this one to (plus they match our lodging per diem rate). The rooms are clean and well kept, the location is awesome because it’s right next to the mall and a short drive to the base, the staff is super friendly and helpful, they have an amazing complimentary breakfast, and a manager’s happy hour with complimentary beer and food from 5−6pm, M-​F. It is located on a main road, so it can be noisy at times. Still, this hotel has southern hospitality written all over it and I thoroughly enjoyed my stay.

The property is dated and the road noise is unbearable. I am a Marriott person — don’t go into this with a Marriott lens. The staff, however, are fantastic.

There is NOT enough positive things I can say about this Hotel. The staff go out of their way to make sure you are pleased. Not just front desk either– the maids, security, and breakfast attendants. I have NEVER been to an establishment where they are so concerned with making sure we are comfortable! I will recommend this hotel to anyone. Nothing flashy about the rooms– just clean and comfortable. Breakfast was good as well– Many choices.

The room was clean and the bed was comfortable. They match the per diem for the area and have free breakfast and dinner. This place isn’t going to amaze you in any way, so a little expectation management, especially knowing you’re staying in Fayetteville, is required. My room had a fridge that easily holds a 12 pack of… Soda, and there is a microwave as well. The entire building is non-​smoking, so depending on your vices, that is either a good or bad thing.
Make sure you lock your door at night.

The hotel staff in this location were extremely friendly and helpful. I have not experienced such treatment anywhere in the US or outside the US. I would highly recommend using this hotel if you are staying in the area go Fort Bragg.

Follow-up…The management staff quickly rectified the situation. My family is very satisfied with this Fairfield Inn. The experience that we had with Joslyn (the front desk attendant) is not a reflection of how the «NEW» Management is operating this location.

We arrived late at night after driving 18 hours and were greeted by the rudest hotel employee I’ve come across in a long time. He pretty much informed us we couldnt check in for over an hour because he decided to run an audit. It is impossible to explain his rudeness and lack of caring as we talked to him about how this could be possible when he knew we were going to be arriving almost exactly when we told him… upon talking with the boss who made our reservation he changed his mood dramatically and informed us there was some sort of major power outage and that he was super sorry. Somehow the audit which had over an hour left to complete was magically done in 5 minutes and we were able to check in… the room was fine but you had to enter in from the outside. The morning staff at the hotel at checkout was super friendly but our moods had already been jilted by the rude staff upon checking in. You might as well stay at a Motel 6… not much of a difference.

A motel 6 in disguise. Worst breakfast I’ve ever had in a Marriott property. I gave it two stars because the people working here are nice enough and the gym isn’t so bad, but the rooms are not pleasing to the eye and it is a step down from most Marriotts.