Black’s Tire & Auto Services

Very helpful guys! When they didn’t have what I needed the helped me figure out how to get it!

The worst customer service and car service I have ever received. I feel as I had been completely ripped off. I certainty don’t recommended it to no one! My car had the engine light on, tlc, and another one, and I paid them to fix them all, plus the $ 47 diagnostic fee. They fixed only one light (engine light) they charged about $ 700. but As soon I left the store the engine light went on, meaning that they just reset it. I came back and they told me that I would have to spend another $ 2000 on top of the almost $ 800 dollars i had already paid. i’ll Never come back to this place! I am trying to report them to BBB.

Got a good price on an a/​c recharge and they took a look at a bunch of other issues that I had questions about–

The worst customer service ever!!! We were treated poorly because they had a customer appreciation day scheduled and would not honor our scheduled appointment for tires and a wheel alignment. We were there 3 ½ hours and never had the wheel alignment because we couldn’t wait any longer. The manager was completely rude and said «I don’t know who scheduled that appointment because we can’t honor it. We have a promotion going on» like we were supposed to know. It made me feel completely unwanted and as if it were an imposition to have thought I could get service. I felt like a bother to this person. Needless to say I will never return. Or be a part of any customer appreciation because I will spend my money where my business is appreciated.

We had a tire blow out on us on I 95 while we were traveling to Myrtle Beach from Norfolk Via, these guys understood the situation and not only did they get me out fast but also gave a great deal. I highly recommend them.

We had a trailer tire blow out on 95 S en route to Florida. We called around and the place we called didn’t have the right size tire we needed. They recommended Black’s. With a stressful situation and being out of town we were very pleased with their professional, polite service of every team member! Thank you!!!

Prices are slightly high, but they seem to take good care of customers. My car had an oil leak so I took it in and they diagnosed the issue, recommended I take it to the dealer for the fix, and topped me off with the high quality synthetic oil I bought when I had my oil changed there, all for free. I highly recommend these guys!

My experience here was excellent in spite of the fact that I arrived disgruntled because the tires I bought in March didn’t pass state inspection. It’s only December, and while I did take a cross-​country road trip over the summer, I also had all of my regularly scheduled maintenance completed, including a 60,000 mile service that was supposed to include a tire rotation. The shop in Olympia, WA that completed that maintenance had failed to rotate the tires, though, which was clear from the uneven wear. I am in the process of filing a complaint with that shop, but the boss at Black’s was very understanding of my predicament. He gave me a free rotation, which is actually part of the package when you buy your tires there. That will help hold me over until I can get some new tires. The crew really did everything they could to make sure that I left satisfied, and ultimately, I did! I’ll definitely be going back.

Waited an hour for a 20 minute job because the repair person kept hanging out and talking to his co-​workers. Find somewhere else.

Not the best place to go. High prices, slow service. Everyone but the mechanics here are very lazy and just walk in circles. Managers seem incompetent. My advice would bit to come here only as a last resort.